Question 1

A p chart used for statistical quality control is a chart that shows the probability distribution of defectives in the process output.

Accepted Answer

A) True 
 B)False  False

Question 2

A graph which plots the number of nonconformances per item for multiple samples is called a (n)___.

Accepted Answer

A)    chart 
B) R chart 
C) p chart 
D) c chart 
E) Pareto chart 
A)    chart 
B) R chart 
C) p chart 
D) c chart 
E) Pareto chart D

Question 3

Quality control is essentially final inspection of the products to ensure that no defectives are shipped out.

Accepted Answer

A) True 
 B)False  False

Question 4

According to Garvin, transcendent quality implies that a product ___.

Accepted Answer

A) conforms to design and engineering specifications 
B) has an innate excellence 
C) has no measurable attributes 
D) is fit for the consumer's intended use 
E) has measurable attributes 
A) conforms to design and engineering specifications 
B) has an innate excellence 
C) has no measurable attributes 
D) is fit for the consumer's intended use 
E) has measurable attributes

Question 5

An advantage of a just-in-time inventory system is ___.

Accepted Answer

A) fewer managerial controls on inventory 
B) lower inventory holding costs 
C) larger shipment and production lots 
D) fewer orders per operational year 
E) more inspection and handling of materials 
A) fewer managerial controls on inventory 
B) lower inventory holding costs 
C) larger shipment and production lots 
D) fewer orders per operational year 
E) more inspection and handling of materials

Question 6

Sarah Soliz, Director of Quality Programs, is designing   and R charts for the rod shearing process at Stockton Steel.She has 26 samples of rod length, and each sample included measurements of 5 rods.The mean of the 26 sample means is 112 centimetres, and mean of the 26 ranges is 0.15 centimetres.The centerline for her R chart is ___.

Accepted Answer

A) 0.15 
B) 26 
C) 5 
D) 112 
E) 15 
A) 0.15 
B) 26 
C) 5 
D) 112 
E) 15

Question 7

According to the following Pareto chart, the most common defect was ___.

Accepted Answer

A) loose connector 
B) broken part 
C) wrong part 
D) wrong voltage 
E) all of the above 
A) loose connector 
B) broken part 
C) wrong part 
D) wrong voltage 
E) all of the above

Question 8

Which of the following quality control chart conditions is an indicator that the process is potentially out-of-control?

Accepted Answer

A) several consecutive data points between the UCL and the LCL 
B) a data point below the LCL 
C) a data point below the UCL 
D) a data point in the outer 1/3 region 
E) a data point on the center line 
A) several consecutive data points between the UCL and the LCL 
B) a data point below the LCL 
C) a data point below the UCL 
D) a data point in the outer 1/3 region 
E) a data point on the center line

Question 9

A schematic representation of all the activities and interactions that occur in a process is called a Pareto chart.

Accepted Answer

A) True 
 B)False

Question 10

Say a manufacturer maintains a control chart of the overall product process and determines that the process is out of control too often across all shifts.Managers could most effectively start to determine potential causes by creating a ______________.

Accepted Answer

A) histogram with shifts along the x axis 
B) cause-and-effect diagram for one shift 
C) scatter plot with shifts on the x axis and causes on the y axis 
D) Pareto chart with shifts along the x axis 
E) check sheet with shifts as columns and causes as rows 
A) histogram with shifts along the x axis 
B) cause-and-effect diagram for one shift 
C) scatter plot with shifts on the x axis and causes on the y axis 
D) Pareto chart with shifts along the x axis 
E) check sheet with shifts as columns and causes as rows

Question 11

In many public restrooms, management will keep a sheet on the back of the door noting the times that the restroom is to be cleaned as the column headings and each row denoting a step of the cleaning to be completed.This would be an example of a __________.

Accepted Answer

A) Pareto chart 
B) histogram 
C) scatter plot 
D) check sheet 
E) control chart 
A) Pareto chart 
B) histogram 
C) scatter plot 
D) check sheet 
E) control chart

Question 12

Working from a Pareto chart, a company wants to address the two most common causes of interruptions in the company's production process.Managers should focus on the _____________ of the chart.

Accepted Answer

A) width of each bar 
B) bars to the far right 
C) shortest bars 
D) bars to the far left 
E) tallest bar 
A) width of each bar 
B) bars to the far right 
C) shortest bars 
D) bars to the far left 
E) tallest bar

Question 13

A p chart is to be developed for use in quality control.The value of p is calculated to be 0.04.The sample size is 100.What would the upper control limit be?

Accepted Answer

A) 0.059 
B) 0.099 
C) 0.109 
D) 0.040 
E) 1.090 
A) 0.059 
B) 0.099 
C) 0.109 
D) 0.040 
E) 1.090

Question 14

Inspecting the attributes of a finished product to determine whether the product is acceptable, is in need of rework, or is to be rejected is called after-process quality control.

Accepted Answer

A) True 
 B)False

Question 15

Pareto chart is a diagnostic tool that displays possible causes of a quality problem and the interrelationships among the causes.

Accepted Answer

A) True 
 B)False

Question 16

Higher output wattage means higher quality to some consumers of audio amplifiers.Among Garvin's five quality types, this is an example of ___.

Accepted Answer

A) user quality 
B) transcendent quality 
C) product quality 
D) manufacturing-based quality 
E) value quality 
A) user quality 
B) transcendent quality 
C) product quality 
D) manufacturing-based quality 
E) value quality

Question 17

Upper and lower control limits are usually based upon ___.

Accepted Answer

A) ± 3 standard deviations 
B) ± 2 standard deviations 
C) ± 1 standard deviation 
D) ± 4 standard deviations 
E) ± 6 standard deviations 
A) ± 3 standard deviations 
B) ± 2 standard deviations 
C) ± 1 standard deviation 
D) ± 4 standard deviations 
E) ± 6 standard deviations

Question 18

A histogram is often used by researchers to gain a(n)_______________ of the data.

Accepted Answer

A) initial overview 
B) in-depth analysis 
C) statistically significant view 
D) sense of the mean 
E) view of the dispersion 
A) initial overview 
B) in-depth analysis 
C) statistically significant view 
D) sense of the mean 
E) view of the dispersion

Question 19

Inspecting the attributes of a finished product to determine whether the product is acceptable, is in need of rework, or is to be rejected is called in-process quality control.

Accepted Answer

A) True 
 B)False

Question 20

Sarah Soliz, Director of Quality Programs, is designing   and R charts for the rod shearing process at Stockton Steel.She has 26 samples of rod length, and each sample included measurements of 5 rods.The mean of the 26 sample means is 112 centimetres, and mean of the 26 ranges is 0.15 centimetres.The lower control limit for her   chart is ___.

Accepted Answer

A) 25.913 
B) 4.913 
C) 111.91 
D) 108.10 
E) 112.84 
A) 25.913 
B) 4.913 
C) 111.91 
D) 108.10 
E) 112.84

A p chart used for statistical quality control is a chart that shows the probability distribution of defectives in the process output.

A graph which plots the number of nonconformances per item for multiple samples is called a (n)___.

Quality control is essentially final inspection of the products to ensure that no defectives are shipped out.

According to Garvin, transcendent quality implies that a product ___.

An advantage of a just-in-time inventory system is ___.

According to the following Pareto chart, the most common defect was ___.

Which of the following quality control chart conditions is an indicator that the process is potentially out-of-control?

A schematic representation of all the activities and interactions that occur in a process is called a Pareto chart.

Say a manufacturer maintains a control chart of the overall product process and determines that the process is out of control too often across all shifts.Managers could most effectively start to determine potential causes by creating a ______________.

In many public restrooms, management will keep a sheet on the back of the door noting the times that the restroom is to be cleaned as the column headings and each row denoting a step of the cleaning to be completed.This would be an example of a __________.

Working from a Pareto chart, a company wants to address the two most common causes of interruptions in the company's production process.Managers should focus on the _____________ of the chart.

A p chart is to be developed for use in quality control.The value of p is calculated to be 0.04.The sample size is 100.What would the upper control limit be?

Inspecting the attributes of a finished product to determine whether the product is acceptable, is in need of rework, or is to be rejected is called after-process quality control.

Pareto chart is a diagnostic tool that displays possible causes of a quality problem and the interrelationships among the causes.

Higher output wattage means higher quality to some consumers of audio amplifiers.Among Garvin's five quality types, this is an example of ___.

Upper and lower control limits are usually based upon ___.

A histogram is often used by researchers to gain a(n)_______________ of the data.

Inspecting the attributes of a finished product to determine whether the product is acceptable, is in need of rework, or is to be rejected is called in-process quality control.

Introduction to Statistics

Charts and Graphs

Descriptive Statistics

Probability

Discrete Distributions

Continuous Distributions

Sampling and Sampling Distributions

Statistical Inference: Estimation for Single Populations

Statistical Inference: Hypothesis Testing for Single Populations

Statistical Inferences About Two Populations

Analysis of Variance and Design of Experiments

Simple Regression Analysis and Correlation

Multiple Regression Analysis

Building Multiple Regression Models

Time-Series Forecasting and Index Numbers

Analysis of Categorical Data

Nonparametric Statistics

Decision Analysis

Filters

Exam 18: Statistical Quality Control

A p chart used for statistical quality control is a chart that shows the probability distribution of defectives in the process output.

A graph which plots the number of nonconformances per item for multiple samples is called a (n)___.

Quality control is essentially final inspection of the products to ensure that no defectives are shipped out.

According to Garvin, transcendent quality implies that a product ___.

An advantage of a just-in-time inventory system is ___.

According to the following Pareto chart, the most common defect was ___.

Which of the following quality control chart conditions is an indicator that the process is potentially out-of-control?

A schematic representation of all the activities and interactions that occur in a process is called a Pareto chart.

Say a manufacturer maintains a control chart of the overall product process and determines that the process is out of control too often across all shifts.Managers could most effectively start to determine potential causes by creating a ______________.

In many public restrooms, management will keep a sheet on the back of the door noting the times that the restroom is to be cleaned as the column headings and each row denoting a step of the cleaning to be completed.This would be an example of a __________.

Working from a Pareto chart, a company wants to address the two most common causes of interruptions in the company's production process.Managers should focus on the _____________ of the chart.

A p chart is to be developed for use in quality control.The value of p is calculated to be 0.04.The sample size is 100.What would the upper control limit be?

Inspecting the attributes of a finished product to determine whether the product is acceptable, is in need of rework, or is to be rejected is called after-process quality control.

Pareto chart is a diagnostic tool that displays possible causes of a quality problem and the interrelationships among the causes.

Higher output wattage means higher quality to some consumers of audio amplifiers.Among Garvin's five quality types, this is an example of ___.

Upper and lower control limits are usually based upon ___.

A histogram is often used by researchers to gain a(n)_______________ of the data.

Inspecting the attributes of a finished product to determine whether the product is acceptable, is in need of rework, or is to be rejected is called in-process quality control.

Introduction to Statistics

Charts and Graphs

Descriptive Statistics

Probability

Discrete Distributions

Continuous Distributions

Sampling and Sampling Distributions

Statistical Inference: Estimation for Single Populations

Statistical Inference: Hypothesis Testing for Single Populations

Statistical Inferences About Two Populations

Analysis of Variance and Design of Experiments

Simple Regression Analysis and Correlation

Multiple Regression Analysis

Building Multiple Regression Models

Time-Series Forecasting and Index Numbers

Analysis of Categorical Data

Nonparametric Statistics

Decision Analysis

Filters