Exam 1: Prevention Philosophy
Exam 1: Prevention Philosophy20 Questions
Exam 2: Government Agencies That Impact the Hospitality Industry20 Questions
Exam 3: Hospitality Business Structures20 Questions
Exam 4: Business Contracts19 Questions
Exam 5: Significant Hospitality Contracts20 Questions
Exam 6: Legally Managing Property20 Questions
Exam 7: Legally Selecting Employees20 Questions
Exam 8: Legally Managing Employees20 Questions
Exam 9: Your Responsibilities As a Hospitality Operator20 Questions
Exam 10: Your Responsibilities As a Hospitality Operator to Guests20 Questions
Exam 11: Your Responsibilities for Guests Property20 Questions
Exam 12: Your Responsibilities When Serving Food and Beverages20 Questions
Exam 13: Legal Responsibilities in Travel and Tourism20 Questions
Exam 14: Safety and Security Issues20 Questions
Exam 15: Managing Insurance19 Questions
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Under the Federal law, what does the acronym known as "ADA" stand for?
Free
(Multiple Choice)
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Correct Answer:
D
Training and Education is only necessary for newly hired employees.
Free
(True/False)
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Correct Answer:
False
Which of the following is a way to become a positive manager and build employee loyalty?
Free
(Multiple Choice)
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Correct Answer:
A
An effective way to reduce claims being filed against your hotel or restaurant is to provide _____.
(Multiple Choice)
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Hyatt's Code of Business Conduct and Ethics provides provisions against kickbacks and referral fees.
(True/False)
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When an employee makes a mistake at work, it is often the result of management error or improper training.
(True/False)
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It is more effective and efficient to find your employees doing something wrong, than to find them doing something right in the workplace.
(True/False)
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As long as a manager has a good knowledge of the law, it is not very important to be concerned with attempting to prevent legal situations from arising.
(True/False)
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In dealing with foreign entities, a written agreement is helpful but often difficult to enforce.
(True/False)
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Sixty to seventy percent of management decisions made on a daily basis have some type of legal dimension.
(True/False)
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One of the core values of Meeting Expectations is the expectation of complete honesty and gossip is not tolerated.
(True/False)
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The best way to provide an environment conducive to positive motivation is to establish trust and respect with your employees.
(True/False)
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Common Law and Criminal Law are the two major systems in place in the Western world.
(True/False)
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The legal principle of following prior case law is known as ____.
(Multiple Choice)
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