Exam 12: Engaging Consumers and Communicating Customer Value: Advertising and Public Relations 

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What is a promotion mix? Define the major tools used in a promotion mix.

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Studio 19 is a dance studio geared to adults who want to learn ballroom and Latin dance. When individuals call the studio, they're encouraged to access the website to receive a $25 e-coupon entitling them to a free half hour of dance instruction. Once they become patrons, text messages are sent to share news about featured dance instructors and upcoming special events. Which of the following promotion mix tools does Studio 19 employ to reach target customers?

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A consumer demanding a product from a retailer after watching an ad on television has responded to a pull promotional advertising strategy.

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Explain the use of sales promotions as a promotion mix tool.

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Which of the following is true of consumers in the new marketing communications model?

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Which of the following best describes the personality symbol style of advertising?

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In the competitive-parity method of setting an advertising budget, the budget is set based on _ .

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Which of the following is an effect of the advancement of technology on marketing?

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advertising primarily maintains brand relationships and is important for mature products.

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A promotion strategy consists of two major elements: creating advertising messages and selecting advertising media.

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ColaBlue, a soft drink manufacturer, is sued by an environmental group for not meeting certain safety standards in its waste disposal. ColaBlue remedies the problem by adding higher-grade filters and purifiers. Which of the following actions by ColaBlue would constitute a public-relations effort to address the effects of the lawsuit and the consequent damage to its brand image?

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In a pull strategy, the producer promotes the product to channel members who in turn promote it to final consumers.

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In advertising media selection, frequency describes the qualitative value of message exposure through a given medium.

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Pepsi Cola has long used this form of advertising in an attempt to take market share from their primary rival, Coca Cola.

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Mass marketing is the optimal promotion tool for building personal and long-lasting relationships with customers.

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What methods of setting advertising budgets are directly based on company revenues? What are the disadvantages of such methods?

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Which of the following best describes the term "Madison and Vine"?

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Which of the following is an example of a combination of sales promotions and direct marketing?

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A TV ad promoting how an ordinary person's life has changed due to considerable weight loss is an example of the style of advertising.

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A pharmaceutical manufacturer offers monetary incentives to its sales representatives to promote a new drug to the medical professionals in their respective geographic territories. This is an example of a strategy.

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