Exam 8: Market Segmentation, Targeting, and Positioning

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Best Foods Co. is considering expanding beyond the regional market segments now served by its Hellmann's mayonnaise. One criterion management wants to use to evaluate potential new geographic market segments is whether additional real estate must be purchased or leased to serve new segments. This is an example of which criterion used to select target market segments?

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Tailoring products or services to the tastes of individual customers on a high-volume scale is referred to as

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The State of Alabama Board of Tourism ran a series of ads showing traditional families enjoying various attractions in the state. Since the apparent target of these ads is the traditional family, it appears that the State of Alabama Board of Tourism has segmented the market using ________ variables.

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Product repositioning is

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The market segmentation strategy known as frequency marketing focuses on

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The increased customer value achieved through performing organizational functions such as marketing or manufacturing more efficiently is referred to as

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Criteria for forming segments involve both similarities and differences. In terms of the needs of buyers, the similarities must be ________ a segment, and the differences must be ________ segments.

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Changing the place an offering occupies in consumers' minds relative to competitive products is referred to as

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Four general categories are used to segment consumer markets. Which of these is one of them?

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In its early years, Apple was often called "Camp Runamok" because

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Segmentation based on what product features are important to different customers is a type of

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Which of the following competitors mentioned in the textbook should the owner of a Wendy's restaurant monitor closely due to its explosive growth in the number of current and proposed locations-one that is or may soon be near this Wendy's?

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Suppose marketers want to use product differentiation and market segmentation strategies. What question should they ask when considering the potential for cannibalization with these strategies?

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In marketing, each ________ consists of people who are relatively similar to each other in terms of their consumption behavior.

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Two key types of synergies are

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Explain the difference between mass customization and build-to-order.

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As an owner of a Wendy's fast-food restaurant located near a large urban university, you need to analyze your customers and determine which segmentation base and its associated variable(s) you will use to segment your target market. Which segmentation base and associated variable(s) should you use?

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Building open and honest relationships with communication is an example of one of Zappos'

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Massage Envy offers massage services on a subscription basis, so it targets consumers that desire to get multiple treatments per month. Massage Envy likely segments its market by

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Market segmentation refers to

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