Exam 8: Market Segmentation, Targeting, and Positioning
Exam 1: Creating Customer Relationships and Value Through Marketing234 Questions
Exam 2: Developing Successful Organizational and Marketing Strategies351 Questions
Exam 3: Understanding the Marketing Environment, Ethical Behavior, and Social Responsibility370 Questions
Exam 4: Understanding Consumer Behavior359 Questions
Exam 5: Understanding Organizations As Customers204 Questions
Exam 6: Understanding and Reaching Global Consumers and Markets250 Questions
Exam 7: Marketing Research: From Customer Insights to Actions266 Questions
Exam 8: Market Segmentation, Targeting, and Positioning197 Questions
Exam 9: Developing New Products and Services336 Questions
Exam 10: Managing Successful Products, Services, and Brands386 Questions
Exam 11: Pricing Products and Services372 Questions
Exam 12: Managing Marketing Channels and Supply Chains288 Questions
Exam 13: Retailing and Wholesaling323 Questions
Exam 14: Implementing Interactive and Multichannel Marketing229 Questions
Exam 15: Integrated Marketing Communications and Direct Marketing282 Questions
Exam 16: Advertising, Sales Promotion, and Public Relations310 Questions
Exam 17: Using Social Media and Mobile Marketing to Connect With Consumers150 Questions
Exam 18: Personal Selling and Sales Management312 Questions
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One marketing action that can be taken to sell a single product or service to multiple market segments is to
(Multiple Choice)
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ExxonMobil targets consumers that fill up their gas tanks more than once a week with its Chase Visa fuel card. Here, ExxonMobil is using which segmentation variable?
(Multiple Choice)
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Universal Concerts wants to bring a series of music concerts to Canada next year. In general, western Canadians prefer country music while eastern Canadians prefer rock. In fact, a country music event in eastern Canada is very likely to have lots of empty seats. To maximize revenue, Universal Concerts should segment its Canadian market according to
(Multiple Choice)
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If Wendy's customers are buying an eating experience, which of the following would make the most sense for grouping the products Wendy's sells?
(Multiple Choice)
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The process of segmenting a market and selecting specific segments as targets is the link between ________ and the organization's marketing program.
(Multiple Choice)
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Which of these is collected from consumers to develop a product's perceptual map?
(Multiple Choice)
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The 80/20 rule is most closely related to which basis of segmentation?
(Multiple Choice)
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All of the following are examples of increased customer value from organizational synergy except which?
(Multiple Choice)
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Aggregating prospective buyers into groups that have common needs and will respond similarly to a marketing action is referred to as
(Multiple Choice)
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One advantage of a market-product grid is that it can be used to
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All of the following are criteria used for selecting target market segments except which?
(Multiple Choice)
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Recently Colgate-Palmolive introduced Colgate Enamel Health toothpaste, one that claims to replenish and polish tooth enamel, the hard outer layer of the tooth that provides a protective barrier to inner layers. This new formula helps to separate the Colgate product from its top competitors, such as Crest. What marketing strategy did Colgate-Palmolive use here?
(Multiple Choice)
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College dorm residents frequently want to keep and prepare their own food and snacks to save money or have a late-night snack. However, their dorm rooms are often woefully short of space. MicroFridge marketers understand this and offer a single appliance with small refrigerator, freezer, microwave oven, smoke sensor, and a charging station for laptops and mobile phones targeted to these students. MicroFridge is most likely using which basis of segmentation?
(Multiple Choice)
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Grocery retailer Safeway displays the thousands of items it sells in aisles containing related items or product groupings such as the pet food aisle or the soft drink aisle. Why would Safeway display and sell product groupings in this manner?
(Multiple Choice)
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Evergreen Air Center in Marana, Arizona, is the world's biggest parking lot for unwanted commercial aircraft. Airlines pay from $750 to $5,000 a month for its storage service. The warm, dry air where the operation is located serves as a cheap and effective airplane preservative. Which segmentation variable might Evergreen use to segment the market?
(Multiple Choice)
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The final step in segmenting and targeting markets that links customer needs to marketing actions is to
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The Nielsen PRIZM lifestyle segmentation is based on the belief that "birds of a feather flock together." It combines ________ with a geographic component.
(Multiple Choice)
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Criteria for forming segments involve both similarities and differences. Which of the following statements is most accurate?
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