Exam 9: Effective Practices for Leading Others to Success

Coworkers desiring to determine what technology to use, what programs to access, and who to contact is known as the ______ work strategy for getting things done.

Which of the following is not an example of riding waves within an organization?

During the terrorist attack on September 11, 2001, a large number of employees at different levels of responsibility assumed leadership roles at the World Trade Center in New York City. The self-appointed leaders reacted rationally and calmly in order to diagnose the severity of the situation, make decisions on how to proceed, and carry out those decisions quickly and effectively. What practice of DELIVER does this relate to?

A ______ is defined as an individual who desires to work for more than one employer on a part-time basis rather than full-time for only one organization.

A very important part of ______ is recognizing the development level of coworkers, which is the amount of competence and commitment of those around you to get work done effectively. It is also a good reminder that treating each coworker differently based on existing job skills is crucial.

Changing the daily conversation about how to create new products can energize others to think beyond the typical. Which of Kanter's Three Ms Theory is this an aspect of?

By showing support in the form of ______, you help others succeed at becoming innovative by tending to their needs rather than focusing solely on your own.

What are three of the five conditions you can help create that followers need to become successful?

Using a variety of individuals with complementary skills can help to get projects done efficiently and can lead to impressive results. If a work assignment is created so that it is able to be done by many different individuals, then workers can be energized to accomplish more than they think they can. What practice of DELIVER does this relate to?

A leader needs to establish the framework for letting junior members of the team know what kind of decisions they are able to make without seeking approval from another. This provides clarity for determining when they must seek permission before acting, thusly enabling the growing confidence of the followers. What practice of DELIVER does this relate to?

If you prefer to be more personally involved by having more choices available to you regarding how you conduct work, make decisions, and being held accountable for your performance, then you would most likely work best under what type of leadership model?

The key practice is identifying incentives for both motivating followers and building the confidence of followers who can do the job, but also for those who show a lack of commitment or just refuse to perform to expected organizational standards. Getting followers to exchange in open dialogue, listening to their comments, and empowering others to act are all aspects of what leadership behavior of the Situational Leadership Model?

The Situational Leadership Model is about the outcomes of the interaction between getting tasks done and receiving emotional support and is reflected in four leadership behaviors. What are those four leadership behaviors?

One person who is committed to a leader's vision needs to be identified and held accountable. The person chosen must be able to communicate across all levels and functions of an organization. What practice of DELIVER does this relate to?

Showing support in the form of encouragement and giving credit to others for their successes are part of what condition that a follower needs to succeed?

Convening coworkers on a periodic basis to evaluate work progress keeps everyone on track and learn what actually works to move forward and not have to wait until the end to find out what work and what did not. What practice of DELIVER does this relate to?

Gathering information using the last technology and an effective data analytics team provides a framework for making decisions among coworkers that results in more effective outcomes. Which practice of IGNITE does this relate to?

The acronym ______ should be helpful in remembering that management practices complement leadership practices to implement vision.

Kanter's Three Ms Theory: ______ of problem-solving skills occurs when individuals are competent in identifying and resolving difficult problems themselves, thus possessing the fundamentals for getting things done in a smarter way.

______ is about obtaining and mobilizing resources to enable others to take on challenges to get things done.