Question 1

What are the five stages that individually typically go through when encountering radical change?

Accepted Answer

(1) Shock or denial, (2) anger, (3) depression, (4) dialogue, and (5) acceptance.

Question 2

In Prochaska's model for change, the stage in which you gather information to gain an understanding of the change is the ______ stage.

Accepted Answer

A)  pre-contemplation 
B)  preparation 
C)  contemplation 
D)  maintenance 
A)  pre-contemplation 
B)  preparation 
C)  contemplation 
D)  maintenance C

Question 3

As you are implementing a change process, you should be constantly ______.

Accepted Answer

A)  assessing, improving, and altering activities 
B)  reiterating your vision 
C)  convening your leadership team 
D)  revisiting every step of the process 
A)  assessing, improving, and altering activities 
B)  reiterating your vision 
C)  convening your leadership team 
D)  revisiting every step of the process A

Question 4

______ risk-taking is making a decision that involves careful consideration of the possible outcomes.

Accepted Answer

A)  Enforced 
B)  Temporal 
C)  Comprehensive 
D)  Calculated 
A)  Enforced 
B)  Temporal 
C)  Comprehensive 
D)  Calculated

Question 5

The second step in any change process is to ______.

Accepted Answer

A)  collaborate 
B)  prove 
C)  ideate 
D)  empower 
A)  collaborate 
B)  prove 
C)  ideate 
D)  empower

Question 6

______ requires integrating a strategic vision into change initiatives that redirect attention to entirely new processes, systems, or structures.

Accepted Answer

A)  Incremental change 
B)  Large-scale change 
C)  Critical management 
D)  Scaled management 
A)  Incremental change 
B)  Large-scale change 
C)  Critical management 
D)  Scaled management

Question 7

Individuals typically experience radical change through multiple stages. The first stage is ______.

Accepted Answer

A)  acceptance 
B)  depression 
C)  diablogue 
D)  shock or denial 
A)  acceptance 
B)  depression 
C)  diablogue 
D)  shock or denial

Question 8

Oftentimes change can either be approached reactively or proactively. The primary difference between the two approaches is ______.

Accepted Answer

A)  one frames change as a loss or a threat, whereas the other frames change as problem to be solved or even an opportunity 
B)  one frames change as a personal challenge, whereas the other frames change as a shared challenge 
C)  one frames change as an inevitability, whereas the other frames change as an avoidable outcome 
D)  one frames change as a part of a larger process, whereas the other frames change as a unique event 
A)  one frames change as a loss or a threat, whereas the other frames change as problem to be solved or even an opportunity 
B)  one frames change as a personal challenge, whereas the other frames change as a shared challenge 
C)  one frames change as an inevitability, whereas the other frames change as an avoidable outcome 
D)  one frames change as a part of a larger process, whereas the other frames change as a unique event

Question 9

The fourth step in any change process is to ______.

Accepted Answer

A)  collaborate 
B)  justify 
C)  ideate 
D)  prove 
A)  collaborate 
B)  justify 
C)  ideate 
D)  prove

Question 10

Which of the following is not a common barrier to change processes?

Accepted Answer

A)  failing to be specific about the change 
B)  failing to show why a change is important or necessary 
C)  using the wrong change-management strategy 
D)  disregarding a group's habit patterns 
A)  failing to be specific about the change 
B)  failing to show why a change is important or necessary 
C)  using the wrong change-management strategy 
D)  disregarding a group's habit patterns

Question 11

When coordinating change processes, leaders practicing ______ behaviors are frequently the most effective.

Accepted Answer

A)  facilitative 
B)  directive 
C)  authoritative 
D)  autocratic 
A)  facilitative 
B)  directive 
C)  authoritative 
D)  autocratic

Question 12

When applied to a change management process, what is the primary difference between transactional and transformational leadership styles?

Accepted Answer

A)  Transactional leaders appeal to the self-interest of employees, whereas transformational leaders connect the followers' sense of identity with the collective identity of the organization. 
B)  Transactional leaders are more focused on the process, and transformational leaders are more focused on the people. 
C)  Transactional leaders focus on the outcomes, and transformational leaders focus on the process. 
D)  Transactional leaders rule by charisma, and transformational leaders guide by persuasion. 
A)  Transactional leaders appeal to the self-interest of employees, whereas transformational leaders connect the followers' sense of identity with the collective identity of the organization. 
B)  Transactional leaders are more focused on the process, and transformational leaders are more focused on the people. 
C)  Transactional leaders focus on the outcomes, and transformational leaders focus on the process. 
D)  Transactional leaders rule by charisma, and transformational leaders guide by persuasion.

Question 13

What the leader acts as a role model for the employees, communicates and demonstrates a clear set of values, and builds trust and credibility, which of Bass and Avolio's four leadership actions are they engaging in?

Accepted Answer

A)  idealized influence and charisma 
B)  inspirational motivation 
C)  individualized consideration 
D)  intellectual stimulation 
A)  idealized influence and charisma 
B)  inspirational motivation 
C)  individualized consideration 
D)  intellectual stimulation

Question 14

When a leader identifies who is likely to be affected by the change process and invites their participation, they are engaging in which stage of designing others' success during change?

Accepted Answer

A)  empower 
B)  prove 
C)  collaborate 
D)  ideate 
A)  empower 
B)  prove 
C)  collaborate 
D)  ideate

Question 15

One of the most consequential aspects of leadership is how you ______.

Accepted Answer

A)  clarify your values 
B)  express your vision 
C)  approach your relationship to your followers 
D)  structure your organization 
A)  clarify your values 
B)  express your vision 
C)  approach your relationship to your followers 
D)  structure your organization

Question 16

Transformational leaders focus on the higher order needs of their followers. What does this mean?

Accepted Answer

Transformational lea

Question 17

The first step in any change process is to ______.

Accepted Answer

A)  ideate 
B)  prove 
C)  justify 
D)  empower 
A)  ideate 
B)  prove 
C)  justify 
D)  empower

Question 18

A company that enforces a change process through a system of rewards and punishments is likely employing what type of leadership in their change process?

Accepted Answer

A)  transformational leadership 
B)  authentic leadership 
C)  complexity leadership 
D)  transactional leadership 
A)  transformational leadership 
B)  authentic leadership 
C)  complexity leadership 
D)  transactional leadership

Question 19

______ is defined as the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project.

Accepted Answer

A)  Project processing 
B)  Strategic planning 
C)  Ideation 
D)  Project management 
A)  Project processing 
B)  Strategic planning 
C)  Ideation 
D)  Project management

Question 20

The third level of change is ______.

Accepted Answer

A)  identifying what you need to do differently 
B)  redirecting attention to entirely new processes, systems, or structures 
C)  clarifying what you want to change 
D)  making small changes to improve interpersonal relationships 
A)  identifying what you need to do differently 
B)  redirecting attention to entirely new processes, systems, or structures 
C)  clarifying what you want to change 
D)  making small changes to improve interpersonal relationships

What are the five stages that individually typically go through when encountering radical change?

In Prochaska's model for change, the stage in which you gather information to gain an understanding of the change is the ______ stage.

As you are implementing a change process, you should be constantly ______.

______ risk-taking is making a decision that involves careful consideration of the possible outcomes.

The second step in any change process is to ______.

______ requires integrating a strategic vision into change initiatives that redirect attention to entirely new processes, systems, or structures.

Individuals typically experience radical change through multiple stages. The first stage is ______.

Oftentimes change can either be approached reactively or proactively. The primary difference between the two approaches is ______.

The fourth step in any change process is to ______.

Which of the following is not a common barrier to change processes?

When coordinating change processes, leaders practicing ______ behaviors are frequently the most effective.

When applied to a change management process, what is the primary difference between transactional and transformational leadership styles?

What the leader acts as a role model for the employees, communicates and demonstrates a clear set of values, and builds trust and credibility, which of Bass and Avolio's four leadership actions are they engaging in?

When a leader identifies who is likely to be affected by the change process and invites their participation, they are engaging in which stage of designing others' success during change?

One of the most consequential aspects of leadership is how you ______.

Transformational leaders focus on the higher order needs of their followers. What does this mean?

The first step in any change process is to ______.

A company that enforces a change process through a system of rewards and punishments is likely employing what type of leadership in their change process?

______ is defined as the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project.

The third level of change is ______.

A Framework for Leadership Success: Design and Your Core

Designing Your Perceptions of Leaders and Leadership

Designing Your Leadership Capacity

Your Values and Ethical Actions

Design Thinking and Brain Leading

Decision-Making

Influence, Power and Motivation

Creativity, Problem-Solving, and Idea-Generating

Effective Practices for Leading Others to Success

Culture

Leading a Team

Designing a Culture That Cares

Creating a Culture of Innovation

Entrepreneurial Leadership

Systems and Sustainability

Filters

Exam 10: Utilizing Change Processes Effectively

What are the five stages that individually typically go through when encountering radical change?

In Prochaska's model for change, the stage in which you gather information to gain an understanding of the change is the ______ stage.

As you are implementing a change process, you should be constantly ______.

______ risk-taking is making a decision that involves careful consideration of the possible outcomes.

The second step in any change process is to ______.

______ requires integrating a strategic vision into change initiatives that redirect attention to entirely new processes, systems, or structures.

Individuals typically experience radical change through multiple stages. The first stage is ______.

Oftentimes change can either be approached reactively or proactively. The primary difference between the two approaches is ______.

The fourth step in any change process is to ______.

Which of the following is not a common barrier to change processes?

When coordinating change processes, leaders practicing ______ behaviors are frequently the most effective.

When applied to a change management process, what is the primary difference between transactional and transformational leadership styles?

What the leader acts as a role model for the employees, communicates and demonstrates a clear set of values, and builds trust and credibility, which of Bass and Avolio's four leadership actions are they engaging in?

When a leader identifies who is likely to be affected by the change process and invites their participation, they are engaging in which stage of designing others' success during change?

One of the most consequential aspects of leadership is how you ______.

Transformational leaders focus on the higher order needs of their followers. What does this mean?

The first step in any change process is to ______.

A company that enforces a change process through a system of rewards and punishments is likely employing what type of leadership in their change process?

______ is defined as the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project.

The third level of change is ______.

A Framework for Leadership Success: Design and Your Core

Designing Your Perceptions of Leaders and Leadership

Designing Your Leadership Capacity

Your Values and Ethical Actions

Design Thinking and Brain Leading

Decision-Making

Influence, Power and Motivation

Creativity, Problem-Solving, and Idea-Generating

Effective Practices for Leading Others to Success

Culture

Leading a Team

Designing a Culture That Cares

Creating a Culture of Innovation

Entrepreneurial Leadership

Systems and Sustainability

Filters