Exam 2: Strategy and Technology: Concepts and Frameworks for Understanding What Separates Winners From Losers

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The category of enterprise software known as ________________ is implemented in modules, offering the potential of automating an organization's entire value chain.

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ERP or Enterprise resource planning

Market entry is the same as building a sustainable business.

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Diagram and label all components in the Porter Five Forces model (also known as the Industry and Competitive Analysis model)?

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The internet is largely seen as lowering the entry barrier for new entrants, but firms that enter may have little chance of success unless they have a competitive advantage over existing rivals

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Moving first pays off when the time lead is used to create:

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The set of activities through which a product or service is created and delivered to customers is known as a(n) _____.

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_____ hold intellectual property not with the goal of bringing novel innovations to market but instead in hopes that they can sue or extort large settlements from others.

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_____ exist when consumers incur an expense to move from one product or service to another.

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The scale of technology investment required to run a business can act as a barrier to entry by discouraging new, smaller competitors.

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Rivals such as ________________ and ________________ once made their own chips, but sold off manufacturing when their smaller market shares couldn't justify the Intel-sized multi-billion dollar table stakes needed to stay in the game.

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The resource-based view of competitive advantage states that for a firm to maintain sustainable competitive advantage it must control a set of exploitable resources that have four critical characteristics. What are these characteristics?

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Netscape, which once controlled more than 80 percent of the market share in Web browsers, lost its dominant position when customers migrated to Internet Explorer, Microsoft's Web browser. Internet Explorer was to install and had no significant differences in terms of usability. This example serves to illustrate that:

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Fast growing Groupon was able to dissuade rivals from entering its market because the firm's technology was so difficult to replicate.

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If there is the availability of a wide variety of undifferentiated commodity goods in a given market, and these products are available online, then bargaining power typically shifts to the buyer.

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When technology can be matched quickly, it is rarely a source of competitive advantage.

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A firm's financial performance that consistently outperforms its industry's peers is known as _____.

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_____ refers to performing different tasks than rivals or the same tasks in a different way.

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According to TechCrunch, Facebook's development mantra, formerly, "Move Fast and Break Things" should now be "__________________ ."

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Apple's dominance of smartphone and tablet markets has allowed the firm to lock up 60 percent of the world's supply of advanced touch-screen displays, and to do so with better pricing than would be available to smaller rivals. This is an example of:

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The paths through which products or services get to customers are known as _____.

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