Exam 7: Valuing Work Force Diversity

The 1964 Civil Rights Act established guidelines for the implementation of ____________________ in order to remedy the effects of past discrimination against groups protected under this law.

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(Short Answer)

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Question 1

Correct Answer:

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affirmative action

____________________ are attitudes that favor, or are biased against, a people solely on the basis of their primary or secondary traits.

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(Short Answer)

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Question 2

Correct Answer:

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Prejudices

What are the economic costs of not appropriately valuing diversity?

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(Essay)

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Question 3

Correct Answer:

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Skilled and talented employees will leave an organization that does not value diversity; comments received as an insult will create tension among workers and customers; time will be wasted clarifying miscommunication and misunderstandings.

Employers who expect gay and lesbian employees to keep their private lives under wraps at work are breaking federal laws.

(True/False)

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Question 4

Rafael distrusts people with a New England accent because when he was a child, a person with that type of accent swindled his father in a car deal.This is an example of prejudice formed by

(Multiple Choice)

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Question 5

As organizations enhance diversity, which employment practice should they adopt?

(Multiple Choice)

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Question 6

The more contact there is among culturally diverse individuals, the more likely it will be that stereotypes based on myths and inaccurate generalizations will not survive.

(True/False)

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Question 7

The most common and powerful stereotypes focus on observable personal attributes.

(True/False)

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Question 8

Kenneth's girlfriend accuses him of ethnocentrism.This means that Kenneth tends to

(Multiple Choice)

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Question 9

Which of the following is a secondary dimension of diversity?

(Multiple Choice)

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Question 10

Compare and contrast discrimination with subtle discrimination.

(Essay)

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Question 11

How can training and development be used to enhance diversity in an organization?

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Question 12

Which of the following is an example of subtle discrimination?

(Multiple Choice)

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Question 13

The process of creating an organizational culture where the primary and secondary dimensions of diversity are respected is known as

(Multiple Choice)

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Question 14

What does it mean to value diversity?

(Multiple Choice)

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Question 15

Jon's coworkers feel that his sense of humor and some of his behaviors are very prejudicial.Most likely, Jon is also aware of his prejudices against others.

(True/False)

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Question 16

An individual demonstrates prejudice when he/she

(Multiple Choice)

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Question 17

Older workers can defuse age bias by demonstrating up-to-date skills, flexibility, and reasonable pay expectations.

(True/False)

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Question 18

Health habits, religious beliefs, education and training, and general appearance are all known as ____________________ of diversity.

(Short Answer)

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Question 19

In the opening Chapter 7 vignette, the production of PepsiCo's uniquely flavored snack products most demonstrates that valuing workers' and customers' diversity

(Multiple Choice)

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Question 20

Showing 1 - 20 of 39

The 1964 Civil Rights Act established guidelines for the implementation of ____________________ in order to remedy the effects of past discrimination against groups protected under this law.

____________________ are attitudes that favor, or are biased against, a people solely on the basis of their primary or secondary traits.

What are the economic costs of not appropriately valuing diversity?

Employers who expect gay and lesbian employees to keep their private lives under wraps at work are breaking federal laws.

Rafael distrusts people with a New England accent because when he was a child, a person with that type of accent swindled his father in a car deal.This is an example of prejudice formed by

As organizations enhance diversity, which employment practice should they adopt?

The more contact there is among culturally diverse individuals, the more likely it will be that stereotypes based on myths and inaccurate generalizations will not survive.

The most common and powerful stereotypes focus on observable personal attributes.

Kenneth's girlfriend accuses him of ethnocentrism.This means that Kenneth tends to

Which of the following is a secondary dimension of diversity?

Compare and contrast discrimination with subtle discrimination.

How can training and development be used to enhance diversity in an organization?

Which of the following is an example of subtle discrimination?

The process of creating an organizational culture where the primary and secondary dimensions of diversity are respected is known as

What does it mean to value diversity?

Jon's coworkers feel that his sense of humor and some of his behaviors are very prejudicial.Most likely, Jon is also aware of his prejudices against others.

An individual demonstrates prejudice when he/she

Older workers can defuse age bias by demonstrating up-to-date skills, flexibility, and reasonable pay expectations.

Health habits, religious beliefs, education and training, and general appearance are all known as ____________________ of diversity.

In the opening Chapter 7 vignette, the production of PepsiCo's uniquely flavored snack products most demonstrates that valuing workers' and customers' diversity

Introduction to Human Relations

Improving Interpersonal Communications

Building High Self-Esteem

Personal Values Influence Ethical Choices

Attitudes Can Shape Your Life

Developing a Professional Presence

Resolving Conflict and Achieving Emotional Balance

A Life Plan for Effective Human Relations

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