Exam 13: Distributing and Promoting Products

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Why is the ability of the salesperson to handle objections so important in the selling process?

(Short Answer)
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Manufacturers of furniture, clothing, and consumer electronic generally use _____ distribution.

(Multiple Choice)
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An order getter is responsible for selling products to new customers and increasing sales to present customers.Thus, he/she is responsible for:

(Multiple Choice)
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An advertising agency receives ____ percent of the client's media expenditures.

(Multiple Choice)
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The fastest but most expensive means of transportation is by air.

(True/False)
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Turner's Garage, an automotive repair shop, sends out a direct-mail offer for a complete tune-up for first-time customers at a greatly reduced price.Which sales promotion objective is Turner's Garage trying to accomplish?

(Multiple Choice)
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Although research into what consumers view as important issues is expensive, it is the most productive way to:

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When the campaign with the slogan "The Other White Meat" encouraged Americans to increase pork consumption, this was an example of ____ advertising.

(Multiple Choice)
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Lisa is in charge of maintaining good relationships between her organization and local government, business leader groups, and the general public.Lisa's responsibilities can be called _____.

(Multiple Choice)
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Every channel of distributions, from the simplest to the most complex, begins with the producer and ends with either the consumer or the business user.

(True/False)
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The objectives of public relations are to create and maintain a favorable public image.

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Dave Jones's responsibilities at Ford include educating customers, building goodwill for the firm, and providing follow-up service.Dave is a _____.

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Both inside and outside order takers produce most of their company's sales through:

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Selective-demand advertising aimed at persuading consumers to make purchases within a short time is called ____ advertising.

(Multiple Choice)
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All of the following are categories of promotion except:

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Products such as very expensive wristwatches are distributed using _____ distribution.

(Multiple Choice)
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For which advertising medium is the most money spent?

(Multiple Choice)
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The Home Depot runs a television campaign that demonstrates its support of Olympic athletes in order to enhance the firm's image.This is ____ advertising.

(Multiple Choice)
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Advertising geared toward attracting not only customers but also potential investors and employees is classified as ____ advertising.

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Communication that is intended to inform, persuade, or remind an organization's target markets about the organization and its products is called promotion.

(True/False)
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