Exam 12: Project Communication and Documentation

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A meeting can be a vehicle for fostering team building and reinforcing team members' expectations, roles, and commitment to the project objective.

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True

Body language and tone (inflection and emotion of the voice) are unimportant elements that take away from verbal communication.

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False

The project manager should summarise the meeting results at the end of the meeting.

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allows the live exchange of information among members of the project team.

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Know your closing lines.

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Listening is more than just letting the other person talk.It must be

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The project manager should prepare visual aids and test them.

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The project manager should use simple language that the audience will understand.

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Build interest in your presentation.

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A project progress report might include the following except

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Speak clearly and confidently.

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It is important to keep in mind that a progress report is not

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The project final report is an accumulation of the progress reports and a blow-by-blow story of what happened throughout the project.

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All of the following are guidelines for preparing project reports to help ensure usefulness and value to the recipients except

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Use grand and improper gestures to help make a point.

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Memos and letters are ways to efficiently communicate with a group of people when it's impractical to have a meeting or when the information needs to be disseminated in a timely manner.

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Project team members need to be reactive in providing communication with other team members and the project manager to get and give information after something has happened in the project.

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Know the first two or three sentences of your presentation.

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A final is held when the contractor has completed the detailed specifications, drawings, screen and report formats, and such.The purpose of this meeting is to gain approval from the customer.

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Some changes are trivial; others are major, affecting the project work scope, cost, and schedule.

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