Question 1

Keep to the key points in your outline.

Accepted Answer

A) True 
 B)False

Question 2

Visual aids should be busy and not too simple.

Accepted Answer

A) True 
 B)False

Question 3

Project team members should agree to changes without knowing whether they will necessitate additional person- hours.

Accepted Answer

A) True 
 B)False

Question 4

The summary document should be concise and kept to one page if possible and it should confirm decisions that were made and list the action items, including who is responsible, the estimated completion date, and expected deliverables.

Accepted Answer

A) True 
 B)False

Question 5

All of the following are suggestions for improving listening skills except

Accepted Answer

A) focus on the person talking. 
B) interrupt the speaker to state clarification. 
C) engage in active listening, provide verbal and nonverbal feedback to the person talking. 
D) ask questions. 
A) focus on the person talking. 
B) interrupt the speaker to state clarification. 
C) engage in active listening, provide verbal and nonverbal feedback to the person talking. 
D) ask questions.

Question 6

Written reports, like verbal communication, leave an impression, positive or negative, with the audience.

Accepted Answer

A) True 
 B)False

Question 7

Projects that involve a design phase, such as an information system project, may require one or more technical to ensure that the customer agrees with or approves of the design.

Accepted Answer

A) project status review meetings 
B) problem-solving meetings 
C) design review meetings 
D) post project evaluation meetings 
A) project status review meetings 
B) problem-solving meetings 
C) design review meetings 
D) post project evaluation meetings

Question 8

The project manager should turn off his or her cell phone and other distractions.

Accepted Answer

A) True 
 B)False

Question 9

Use the 3-T approach in your presentation which includes all the following except

Accepted Answer

A) thank them for coming to the presentation. 
B) tell them what you are going to tell them. 
C) tell them what you told them. 
D) tell them. 
A) thank them for coming to the presentation. 
B) tell them what you are going to tell them. 
C) tell them what you told them. 
D) tell them.

Question 10

The project manager should dominate rather than facilitate the meeting.

Accepted Answer

A) True 
 B)False

Question 11

Verbal communication provides a forum for discussion, clarification, understanding, and immediate feedback.

Accepted Answer

A) True 
 B)False

Question 12

A high degree of face-to-face communication is especially important early in a project to foster team building, develop good working relationships, and establish mutual expectations.

Accepted Answer

A) True 
 B)False

Question 13

Often the project manager or members of the project team are called on to give a formal presentation.

Accepted Answer

A) True 
 B)False

Question 14

Activity or busyness is the same as progress and achievement.

Accepted Answer

A) True 
 B)False

Question 15

body language can include direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment or agreement.

Accepted Answer

A) Neutral 
B) Negative 
C) Critical 
D) Positive 
A) Neutral 
B) Negative 
C) Critical 
D) Positive

Question 16

Making copies of handout materials is not needed and audience members will have their own materials to take notes.

Accepted Answer

A) True 
 B)False

Question 17

The project manager should practise, practise, practise.

Accepted Answer

A) True 
 B)False

Question 18

It is good practice to put on each page of each type of document: any of the following except

Accepted Answer

A) a list of the changes made to the document. 
B) the date of the latest revision. 
C) a sequential revision number. 
D) the initials of the person who made the changes. 
A) a list of the changes made to the document. 
B) the date of the latest revision. 
C) a sequential revision number. 
D) the initials of the person who made the changes.

Question 19

Distribute an agenda well in advance of the project meeting.

Accepted Answer

A) True 
 B)False

Question 20

A is a system used to manage the content of a website, documents or files.

Accepted Answer

A) Document management systems 
B) Groupware 
C) Content management systems 
D) Web videoconferencing 
A) Document management systems 
B) Groupware 
C) Content management systems 
D) Web videoconferencing

Keep to the key points in your outline.

Visual aids should be busy and not too simple.

Project team members should agree to changes without knowing whether they will necessitate additional person- hours.

The summary document should be concise and kept to one page if possible and it should confirm decisions that were made and list the action items, including who is responsible, the estimated completion date, and expected deliverables.

All of the following are suggestions for improving listening skills except

Written reports, like verbal communication, leave an impression, positive or negative, with the audience.

Projects that involve a design phase, such as an information system project, may require one or more technical to ensure that the customer agrees with or approves of the design.

The project manager should turn off his or her cell phone and other distractions.

Use the 3-T approach in your presentation which includes all the following except

The project manager should dominate rather than facilitate the meeting.

Verbal communication provides a forum for discussion, clarification, understanding, and immediate feedback.

A high degree of face-to-face communication is especially important early in a project to foster team building, develop good working relationships, and establish mutual expectations.

Often the project manager or members of the project team are called on to give a formal presentation.

Activity or busyness is the same as progress and achievement.

body language can include direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment or agreement.

Making copies of handout materials is not needed and audience members will have their own materials to take notes.

The project manager should practise, practise, practise.

It is good practice to put on each page of each type of document: any of the following except

Distribute an agenda well in advance of the project meeting.

A is a system used to manage the content of a website, documents or files.

Project Management Concepts

Identifying and Selecting Projects

Developing Project Proposals

Defining Scope, Quality, Responsibility and Activity Sequence

Developing the Schedule

Resource Utilisation

Determining Costs, Budget and Earned Value

Managing Risk

Closing the Project

The Project Manager

The Project Team

Project Management Organisational Structures

Filters

Exam 12: Project Communication and Documentation

Keep to the key points in your outline.

Visual aids should be busy and not too simple.

Project team members should agree to changes without knowing whether they will necessitate additional person- hours.

The summary document should be concise and kept to one page if possible and it should confirm decisions that were made and list the action items, including who is responsible, the estimated completion date, and expected deliverables.

All of the following are suggestions for improving listening skills except

Written reports, like verbal communication, leave an impression, positive or negative, with the audience.

Projects that involve a design phase, such as an information system project, may require one or more technical to ensure that the customer agrees with or approves of the design.

The project manager should turn off his or her cell phone and other distractions.

Use the 3-T approach in your presentation which includes all the following except

The project manager should dominate rather than facilitate the meeting.

Verbal communication provides a forum for discussion, clarification, understanding, and immediate feedback.

A high degree of face-to-face communication is especially important early in a project to foster team building, develop good working relationships, and establish mutual expectations.

Often the project manager or members of the project team are called on to give a formal presentation.

Activity or busyness is the same as progress and achievement.

body language can include direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment or agreement.

Making copies of handout materials is not needed and audience members will have their own materials to take notes.

The project manager should practise, practise, practise.

It is good practice to put on each page of each type of document: any of the following except

Distribute an agenda well in advance of the project meeting.

A is a system used to manage the content of a website, documents or files.

Project Management Concepts

Identifying and Selecting Projects

Developing Project Proposals

Defining Scope, Quality, Responsibility and Activity Sequence

Developing the Schedule

Resource Utilisation

Determining Costs, Budget and Earned Value

Managing Risk

Closing the Project

The Project Manager

The Project Team

Project Management Organisational Structures

Filters