Exam 12: Project Communication and Documentation

After the meeting, the project manager should publish the meeting results

If everything is not covered then the meeting should overrun the scheduled meeting time.

Work related e-mail should include emoticons or text message abbreviations.

When communicating with individuals from other cultures or countries, their customs regarding greetings, gestures, eye contact, and protocol are not important.

In addition to project reports, many other documents may be created by either the project team or the customer during the project.

Teleconferencing can help facilitate the sharing of information in a more interactive way than perhaps e-mail.

The heart of communication is not words, but

The primary purposes of a are to inform, to identify problems, and to identify action items.

It is important for the project team to know which document is the latest version of a document, so that they can perform their work correctly based on the most current information and documentation.

A project status review meeting is usually led or called by

When communicating verbally, a person must be careful not to use remarks, words, or phrases that can be construed to be sexist, racist, prejudicial, or offensive.

A preliminary when the contractor has completed the initial conceptual specifications, drawings, or flowcharts.The purpose of this preliminary design review meeting is to get the customer's agreement.

When making key points, explain to the audience why they are important.

For any external resources that are used on the project, such as subcontractors, consultants, or vendors, the _____________ will define requirements regarding documentation, approvals required, and distribution and include such requirements in subcontracts or purchase orders.

Go into the meeting room when it's empty or not in use and get a feel for the surroundings.

Sum up your points on a particular item before moving on to the next item on your outline.

The final report might include the following except

The project final report is usually a summary of the project.

All of the following are barriers to effective listening except

An e-mail may be appropriate as a follow-up to a face-to-face conversation or a phone call confirming decisions or actions rather than relying on a person's memory.