Question 1

Self-managed work teams:

Accepted Answer

A)  Use a Theory X philosophy of management. 
B)  Operate by member consensus. 
C)  Are created by informal groups. 
D)  All of the above. 
A)  Use a Theory X philosophy of management. 
B)  Operate by member consensus. 
C)  Are created by informal groups. 
D)  All of the above. B

Question 2

Informal groups are shown on the organization chart.

Accepted Answer

A) True 
 B)False  False

Question 3

A limitation of groups is that they can encourage social loafing.

Accepted Answer

A) True 
 B)False  True

Question 4

Being a member of a high performing, problem solving task force brings out feelings of insecurity in individuals.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is (are) a formal group?

Accepted Answer

A)  Committees. 
B)  Task forces. 
C)  Command groups. 
D)  All of the above. 
A)  Committees. 
B)  Task forces. 
C)  Command groups. 
D)  All of the above.

Question 6

Changing the organization's people may require also changing the recruiting and selection policies and procedures of that organization.

Accepted Answer

A) True 
 B)False

Question 7

Forces causing change come from both outside and inside an organization.

Accepted Answer

A) True 
 B)False

Question 8

What are some variables that affect group effectiveness?

Accepted Answer

Key factors that affect group

Question 9

In the story about GE that is outlined in the book, Jack Welch:

Accepted Answer

A)  Reorganized GE. 
B)  Delayered GE. 
C)  Went to war with GE's bureaucracy. 
D)  All of the above. 
A)  Reorganized GE. 
B)  Delayered GE. 
C)  Went to war with GE's bureaucracy. 
D)  All of the above.

Question 10

A major advantage of groups is that they provide an opportunity for members to satisfy member needs.

Accepted Answer

A) True 
 B)False

Question 11

External and internal forces for change are:

Accepted Answer

A)  Not related. 
B)  Often inter-related. 
C)  Isolated from each other. 
D)  None of the above. 
A)  Not related. 
B)  Often inter-related. 
C)  Isolated from each other. 
D)  None of the above.

Question 12

Which of the following is NOT one of the four stages of group development?

Accepted Answer

A)  Storming. 
B)  Forming. 
C)  Conforming. 
D)  Norming. 
A)  Storming. 
B)  Forming. 
C)  Conforming. 
D)  Norming.

Question 13

In the performing stage of group development, the group engages in joint problem solving.

Accepted Answer

A) True 
 B)False

Question 14

To improve quality, GE uses the concept of ____, a methodology designed to slash the number of defects in a company's processes of productivity, selling, and servicing its products.

Accepted Answer

A)  Six Sigma. 
B)  The vitality curve. 
C)  Reengineering. 
D)  Work Out. 
A)  Six Sigma. 
B)  The vitality curve. 
C)  Reengineering. 
D)  Work Out.

Question 15

Management has control over external change forces.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following would be an internal change force?

Accepted Answer

A)  New organizational objectives. 
B)  Different customers. 
C)  New technology. 
D)  None of the above. 
A)  New organizational objectives. 
B)  Different customers. 
C)  New technology. 
D)  None of the above.

Question 17

Which of the following statements is (are) true?

Accepted Answer

A)  Groups provide opportunities for members to satisfy needs. 
B)  Groups encourage social loafing. 
C)  Groups diffuse responsibility. 
D)  All of the above. 
A)  Groups provide opportunities for members to satisfy needs. 
B)  Groups encourage social loafing. 
C)  Groups diffuse responsibility. 
D)  All of the above.

Question 18

Team members should listen, connect and communicate with each other.

Accepted Answer

A) True 
 B)False

Question 19

Cohesiveness is positively impacted by all of the following, EXCEPT:

Accepted Answer

A)  Team feeling. 
B)  Dysfunctional conflict. 
C)  Agreement on objectives. 
D)  Frequency of communication. 
A)  Team feeling. 
B)  Dysfunctional conflict. 
C)  Agreement on objectives. 
D)  Frequency of communication.

Question 20

Six Sigma is a specific methodology designed to slash the number of defects in a company's end-to-end processes.

Accepted Answer

A) True 
 B)False

Self-managed work teams:

Informal groups are shown on the organization chart.

A limitation of groups is that they can encourage social loafing.

Being a member of a high performing, problem solving task force brings out feelings of insecurity in individuals.

Which of the following is (are) a formal group?

Changing the organization's people may require also changing the recruiting and selection policies and procedures of that organization.

Forces causing change come from both outside and inside an organization.

What are some variables that affect group effectiveness?

In the story about GE that is outlined in the book, Jack Welch:

A major advantage of groups is that they provide an opportunity for members to satisfy member needs.

External and internal forces for change are:

Which of the following is NOT one of the four stages of group development?

In the performing stage of group development, the group engages in joint problem solving.

To improve quality, GE uses the concept of ____, a methodology designed to slash the number of defects in a company's processes of productivity, selling, and servicing its products.

Management has control over external change forces.

Which of the following would be an internal change force?

Which of the following statements is (are) true?

Team members should listen, connect and communicate with each other.

Cohesiveness is positively impacted by all of the following, EXCEPT:

Six Sigma is a specific methodology designed to slash the number of defects in a company's end-to-end processes.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Controlling Productivity, Quality and Safety

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters

Exam 9: Group Development and Team Building

Self-managed work teams:

Informal groups are shown on the organization chart.

A limitation of groups is that they can encourage social loafing.

Being a member of a high performing, problem solving task force brings out feelings of insecurity in individuals.

Which of the following is (are) a formal group?

Changing the organization's people may require also changing the recruiting and selection policies and procedures of that organization.

Forces causing change come from both outside and inside an organization.

What are some variables that affect group effectiveness?

In the story about GE that is outlined in the book, Jack Welch:

A major advantage of groups is that they provide an opportunity for members to satisfy member needs.

External and internal forces for change are:

Which of the following is NOT one of the four stages of group development?

In the performing stage of group development, the group engages in joint problem solving.

To improve quality, GE uses the concept of ____, a methodology designed to slash the number of defects in a company's processes of productivity, selling, and servicing its products.

Management has control over external change forces.

Which of the following would be an internal change force?

Which of the following statements is (are) true?

Team members should listen, connect and communicate with each other.

Cohesiveness is positively impacted by all of the following, EXCEPT:

Six Sigma is a specific methodology designed to slash the number of defects in a company's end-to-end processes.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Controlling Productivity, Quality and Safety

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters