Question 1

Verbal abuse of others, falsification of records, and alcohol abuse on the job are legal grounds for discharge.

Accepted Answer

A) True 
 B)False  True

Question 2

A performance review is known by all of the following terms, EXCEPT:

Accepted Answer

A)  Merit rating. 
B)  Efficiency rating. 
C)  Employee evaluation. 
D)  Effectiveness rating. 
A)  Merit rating. 
B)  Efficiency rating. 
C)  Employee evaluation. 
D)  Effectiveness rating. D

Question 3

Most employees prefer to work with a well-organized, well-disciplined group rather than with one that is not.

Accepted Answer

A) True 
 B)False  True

Question 4

The word, "discipline" can be used to refer to all of the following concepts, EXCEPT:

Accepted Answer

A)  Self-control. 
B)  Self-appraisal. 
C)  Punishment for improper behavior. 
D)  Conditions leading to orderly behavior. 
A)  Self-control. 
B)  Self-appraisal. 
C)  Punishment for improper behavior. 
D)  Conditions leading to orderly behavior.

Question 5

Employers must provide which of the following responses when asked about a former employee.

Accepted Answer

A)  A written evaluation of the former employee. 
B)  Dates and terms of employment. 
C)  Credit information about the former employee. 
D)  All of the above. 
A)  A written evaluation of the former employee. 
B)  Dates and terms of employment. 
C)  Credit information about the former employee. 
D)  All of the above.

Question 6

Properly administered discipline involves provisions for a prompt hearing, protests, and appeals.

Accepted Answer

A) True 
 B)False

Question 7

A performance appraisal can be used for all of the following purposes, EXCEPT:

Accepted Answer

A)  To point out areas that need employee improvement. 
B)  To recognize good employee performance. 
C)  To provide the basis for employee discharge. 
D)  To invalidate selection techniques that meet EEOC requirements. 
A)  To point out areas that need employee improvement. 
B)  To recognize good employee performance. 
C)  To provide the basis for employee discharge. 
D)  To invalidate selection techniques that meet EEOC requirements.

Question 8

Describe a typical procedure for selecting employees for a specific job.

Accepted Answer

Although each job will require an indivi

Question 9

Personality testing is prohibited under equal employment opportunity laws.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements is (are) true?

Accepted Answer

A)  The Americans with Disabilities Act prohibits all preemployment physical exams. 
B)  A preemployment physical can be made before a preliminary job offer is made. 
C)  A physical exam may only be used to determine whether a worker can do the job. 
D)  A preemployment physical exam can legally require a medical history be taken. 
A)  The Americans with Disabilities Act prohibits all preemployment physical exams. 
B)  A preemployment physical can be made before a preliminary job offer is made. 
C)  A physical exam may only be used to determine whether a worker can do the job. 
D)  A preemployment physical exam can legally require a medical history be taken.

Question 11

Supervisors are usually responsible for setting human resources objectives and doing long-range planning and organizing.

Accepted Answer

A) True 
 B)False

Question 12

The ____ stage of the selection process is used to screen out applicants who are obviously unsuitable.

Accepted Answer

A)  Physical examination. 
B)  In-depth interview. 
C)  Preliminary screening. 
D)  Employment testing. 
A)  Physical examination. 
B)  In-depth interview. 
C)  Preliminary screening. 
D)  Employment testing.

Question 13

According to the principles of effective discipline, the discipline should:

Accepted Answer

A)  Carry a warning. 
B)  Be immediate and consistent. 
C)  Be impersonal. 
D)  All of the above. 
A)  Carry a warning. 
B)  Be immediate and consistent. 
C)  Be impersonal. 
D)  All of the above.

Question 14

____ guarantees the individual accused of violating an established rule a hearing to determine the extent of guilt.

Accepted Answer

A)  Due process. 
B)  Progressive discipline. 
C)  Appraisal. 
D)  Validity checking. 
A)  Due process. 
B)  Progressive discipline. 
C)  Appraisal. 
D)  Validity checking.

Question 15

The supervisor should deal with honest mistakes made by the employee through:

Accepted Answer

A)  Negative discipline. 
B)  Counseling. 
C)  Punishment. 
D)  All of the above. 
A)  Negative discipline. 
B)  Counseling. 
C)  Punishment. 
D)  All of the above.

Question 16

IQ tests are designed to measure the applicant's capacity to learn, to solve problems, and to understand relationships.

Accepted Answer

A) True 
 B)False

Question 17

Operative employees are constantly in contact with high level managers.

Accepted Answer

A) True 
 B)False

Question 18

Job offers for non-managerial and non-professional positions are usually made by:

Accepted Answer

A)  Top management. 
B)  Supervisory management. 
C)  Human Resources. 
D)  None of the above. 
A)  Top management. 
B)  Supervisory management. 
C)  Human Resources. 
D)  None of the above.

Question 19

Identify some specific reasons for appraising employee performance.

Accepted Answer

Some specific reasons for appraising emp

Question 20

How can an employer use preemployment testing to evaluate potential employees? Describe some of the tests that can be used.

Accepted Answer

Preemployment tests can be used to asses

Verbal abuse of others, falsification of records, and alcohol abuse on the job are legal grounds for discharge.

A performance review is known by all of the following terms, EXCEPT:

Most employees prefer to work with a well-organized, well-disciplined group rather than with one that is not.

The word, "discipline" can be used to refer to all of the following concepts, EXCEPT:

Employers must provide which of the following responses when asked about a former employee.

Properly administered discipline involves provisions for a prompt hearing, protests, and appeals.

A performance appraisal can be used for all of the following purposes, EXCEPT:

Describe a typical procedure for selecting employees for a specific job.

Personality testing is prohibited under equal employment opportunity laws.

Which of the following statements is (are) true?

Supervisors are usually responsible for setting human resources objectives and doing long-range planning and organizing.

The ____ stage of the selection process is used to screen out applicants who are obviously unsuitable.

According to the principles of effective discipline, the discipline should:

____ guarantees the individual accused of violating an established rule a hearing to determine the extent of guilt.

The supervisor should deal with honest mistakes made by the employee through:

IQ tests are designed to measure the applicant's capacity to learn, to solve problems, and to understand relationships.

Operative employees are constantly in contact with high level managers.

Job offers for non-managerial and non-professional positions are usually made by:

Identify some specific reasons for appraising employee performance.

How can an employer use preemployment testing to evaluate potential employees? Describe some of the tests that can be used.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Controlling Productivity, Quality and Safety

The Supervisor, Labor Relations, and Legal Issues

Filters

Exam 15: Selecting, Appraising and Disciplining Employees

Verbal abuse of others, falsification of records, and alcohol abuse on the job are legal grounds for discharge.

A performance review is known by all of the following terms, EXCEPT:

Most employees prefer to work with a well-organized, well-disciplined group rather than with one that is not.

The word, "discipline" can be used to refer to all of the following concepts, EXCEPT:

Employers must provide which of the following responses when asked about a former employee.

Properly administered discipline involves provisions for a prompt hearing, protests, and appeals.

A performance appraisal can be used for all of the following purposes, EXCEPT:

Describe a typical procedure for selecting employees for a specific job.

Personality testing is prohibited under equal employment opportunity laws.

Which of the following statements is (are) true?

Supervisors are usually responsible for setting human resources objectives and doing long-range planning and organizing.

The ____ stage of the selection process is used to screen out applicants who are obviously unsuitable.

According to the principles of effective discipline, the discipline should:

____ guarantees the individual accused of violating an established rule a hearing to determine the extent of guilt.

The supervisor should deal with honest mistakes made by the employee through:

IQ tests are designed to measure the applicant's capacity to learn, to solve problems, and to understand relationships.

Operative employees are constantly in contact with high level managers.

Job offers for non-managerial and non-professional positions are usually made by:

Identify some specific reasons for appraising employee performance.

How can an employer use preemployment testing to evaluate potential employees? Describe some of the tests that can be used.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Controlling Productivity, Quality and Safety

The Supervisor, Labor Relations, and Legal Issues

Filters