Question 1

According to the Myers-Briggs Type Indicator, people who prefer thinking, use rational, logical processes to come to conclusions.

Accepted Answer

A) True 
 B)False  True

Question 2

Fluency is the ability to let ideas flow out of your head like water over a waterfall.

Accepted Answer

A) True 
 B)False  True

Question 3

____ is the number of immediate employees a supervisor can supervise effectively.

Accepted Answer

A)  Span of organization. 
B)  Span of management. 
C)  Span of leadership. 
D)  Span of decision making. 
A)  Span of organization. 
B)  Span of management. 
C)  Span of leadership. 
D)  Span of decision making. B

Question 4

A(n) ____ is an existing unsatisfactory situation causing distress, which must be dealt with.

Accepted Answer

A)  Opportunity. 
B)  Consideration. 
C)  Problem. 
D)  Headache. 
A)  Opportunity. 
B)  Consideration. 
C)  Problem. 
D)  Headache.

Question 5

Which of the following is NOT one of the guidelines for brainstorming?

Accepted Answer

A)  Quantity is favored over quality. 
B)  Censoring is avoided. 
C)  Initially, members refrain from judging anyone's contributions. 
D)  Pride of authority is maximized. 
A)  Quantity is favored over quality. 
B)  Censoring is avoided. 
C)  Initially, members refrain from judging anyone's contributions. 
D)  Pride of authority is maximized.

Question 6

Because supervisors operate on a day-to-day, person-to-person basis, they must make decisions more frequently and often more quickly than managers at other levels.

Accepted Answer

A) True 
 B)False

Question 7

Describe the four internal dimensions of the Myers-Briggs Type Indicator (MBTI) and some of the characteristics of the people who demonstrate each dimension.

Accepted Answer

People who use sensing become aware of t

Question 8

The autocratic style is the only style that the Vroom-Yetton model describes.

Accepted Answer

A) True 
 B)False

Question 9

For a true decision to be made, there is usually only more than one alternative.

Accepted Answer

A) True 
 B)False

Question 10

According to the Myers-Briggs Type Indicator, people who rely on intuition tend to be patient and realistic.

Accepted Answer

A) True 
 B)False

Question 11

What does the cost/benefit analysis entail?

Accepted Answer

The first step is to estimate the cost o

Question 12

Following up on decision making involves exercising the management function of:

Accepted Answer

A)  Planning. 
B)  Organizing. 
C)  Leading. 
D)  Controlling. 
A)  Planning. 
B)  Organizing. 
C)  Leading. 
D)  Controlling.

Question 13

Which of the following is NOT an element that is involved in decision making?

Accepted Answer

A)  A decision might not be needed. 
B)  Decisions involve the future. 
C)  The decision making process is a conscious one. 
D)  There are always multiple alternatives. 
A)  A decision might not be needed. 
B)  Decisions involve the future. 
C)  The decision making process is a conscious one. 
D)  There are always multiple alternatives.

Question 14

If there is only one alternative:

Accepted Answer

A)  The person with the highest rank in the organization should make the decision. 
B)  Decision making will be unprogrammed. 
C)  No decision is needed. 
D)  All of the above are true. 
A)  The person with the highest rank in the organization should make the decision. 
B)  Decision making will be unprogrammed. 
C)  No decision is needed. 
D)  All of the above are true.

Question 15

Whom to promote to a supervisory position is an unprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 16

The Crawford Slip Technique makes use of two elements that are important to creativity: fluency and leniency.

Accepted Answer

A) True 
 B)False

Question 17

Brainstorming is a process that is used as a technique to foster creative problem solving.

Accepted Answer

A) True 
 B)False

Question 18

The nominal group technique is structured and generates ideas through round-robbin individual responses.

Accepted Answer

A) True 
 B)False

Question 19

The first step in the decision-making process is to develop possible alternative solutions.

Accepted Answer

A) True 
 B)False

Question 20

In deciding between two alternatives, the supervisor should choose the one which:

Accepted Answer

A)  Gives the greatest payoff at the lowest cost. 
B)  Gives the greatest payoff at the highest cost. 
C)  Gives the least payoff at the lowest cost. 
D)  Gives the least payoff at the highest cost. 
A)  Gives the greatest payoff at the lowest cost. 
B)  Gives the greatest payoff at the highest cost. 
C)  Gives the least payoff at the lowest cost. 
D)  Gives the least payoff at the highest cost.

According to the Myers-Briggs Type Indicator, people who prefer thinking, use rational, logical processes to come to conclusions.

Fluency is the ability to let ideas flow out of your head like water over a waterfall.

____ is the number of immediate employees a supervisor can supervise effectively.

A(n) ____ is an existing unsatisfactory situation causing distress, which must be dealt with.

Which of the following is NOT one of the guidelines for brainstorming?

Because supervisors operate on a day-to-day, person-to-person basis, they must make decisions more frequently and often more quickly than managers at other levels.

Describe the four internal dimensions of the Myers-Briggs Type Indicator (MBTI) and some of the characteristics of the people who demonstrate each dimension.

The autocratic style is the only style that the Vroom-Yetton model describes.

For a true decision to be made, there is usually only more than one alternative.

According to the Myers-Briggs Type Indicator, people who rely on intuition tend to be patient and realistic.

What does the cost/benefit analysis entail?

Following up on decision making involves exercising the management function of:

Which of the following is NOT an element that is involved in decision making?

If there is only one alternative:

Whom to promote to a supervisory position is an unprogrammed decision.

The Crawford Slip Technique makes use of two elements that are important to creativity: fluency and leniency.

Brainstorming is a process that is used as a technique to foster creative problem solving.

The nominal group technique is structured and generates ideas through round-robbin individual responses.

The first step in the decision-making process is to develop possible alternative solutions.

In deciding between two alternatives, the supervisor should choose the one which:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Controlling Productivity, Quality and Safety

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters

Exam 3: Decision Making, Problem Solving, and Ethics

According to the Myers-Briggs Type Indicator, people who prefer thinking, use rational, logical processes to come to conclusions.

Fluency is the ability to let ideas flow out of your head like water over a waterfall.

____ is the number of immediate employees a supervisor can supervise effectively.

A(n) ____ is an existing unsatisfactory situation causing distress, which must be dealt with.

Which of the following is NOT one of the guidelines for brainstorming?

Because supervisors operate on a day-to-day, person-to-person basis, they must make decisions more frequently and often more quickly than managers at other levels.

Describe the four internal dimensions of the Myers-Briggs Type Indicator (MBTI) and some of the characteristics of the people who demonstrate each dimension.

The autocratic style is the only style that the Vroom-Yetton model describes.

For a true decision to be made, there is usually only more than one alternative.

According to the Myers-Briggs Type Indicator, people who rely on intuition tend to be patient and realistic.

What does the cost/benefit analysis entail?

Following up on decision making involves exercising the management function of:

Which of the following is NOT an element that is involved in decision making?

If there is only one alternative:

Whom to promote to a supervisory position is an unprogrammed decision.

The Crawford Slip Technique makes use of two elements that are important to creativity: fluency and leniency.

Brainstorming is a process that is used as a technique to foster creative problem solving.

The nominal group technique is structured and generates ideas through round-robbin individual responses.

The first step in the decision-making process is to develop possible alternative solutions.

In deciding between two alternatives, the supervisor should choose the one which:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Controlling Productivity, Quality and Safety

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters