Question 1

A data presentation that shows the results of a process plotted over a period of time is a:

Accepted Answer

A)  Run chart. 
B)  Histogram. 
C)  Flow chart. 
D)  Pareto chart. 
A)  Run chart. 
B)  Histogram. 
C)  Flow chart. 
D)  Pareto chart. A

Question 2

Lower level management lays the foundation for the achievement of high quality.

Accepted Answer

A) True 
 B)False  False

Question 3

The best place to make an impact regarding quality expectations is with the:

Accepted Answer

A)  Supervisor. 
B)  Old employee. 
C)  New employee. 
D)  Upper manager. 
A)  Supervisor. 
B)  Old employee. 
C)  New employee. 
D)  Upper manager. C

Question 4

Which of the following is NOT one of the ways to increase productivity?

Accepted Answer

A)  Increase output without changing total costs. 
B)  Decrease total input costs without changing total output. 
C)  Increase output and decrease input costs. 
D)  Increase output and increase input costs. 
A)  Increase output without changing total costs. 
B)  Decrease total input costs without changing total output. 
C)  Increase output and decrease input costs. 
D)  Increase output and increase input costs.

Question 5

During the 1980s the U.S.productivity rate increased dramatically.

Accepted Answer

A) True 
 B)False

Question 6

The productivity of American workers:

Accepted Answer

A)  Is lower than that of Japanese workers. 
B)  Is lower than it was ten years ago. 
C)  Is increasing faster than productivity in other countries. 
D)  Is higher than that of any other country's workers. 
A)  Is lower than that of Japanese workers. 
B)  Is lower than it was ten years ago. 
C)  Is increasing faster than productivity in other countries. 
D)  Is higher than that of any other country's workers.

Question 7

Rates of occupational injury and illness rates are consistent across all types of industries.

Accepted Answer

A) True 
 B)False

Question 8

Just-in-time inventory control minimizes holding and storage costs.

Accepted Answer

A) True 
 B)False

Question 9

Top management plays little role in controlling safety.

Accepted Answer

A) True 
 B)False

Question 10

Productivity is a measure that compares inputs to outputs and tells how efficiently a system is performing.

Accepted Answer

A) True 
 B)False

Question 11

With the passage of the Occupational Safety and Health Act, the federal government stepped in to ensure uniformity and enforcement of health and safety in the workplace.

Accepted Answer

A) True 
 B)False

Question 12

Visual representation of the sequence of steps to complete a process is a:

Accepted Answer

A)  Histogram. 
B)  Run chart. 
C)  Pareto chart. 
D)  Flowchart. 
A)  Histogram. 
B)  Run chart. 
C)  Pareto chart. 
D)  Flowchart.

Question 13

Variations that occur normally in a process are called:

Accepted Answer

A)  Manufacturing variances. 
B)  Special case variations. 
C)  Common cause variations. 
D)  Checked variations. 
A)  Manufacturing variances. 
B)  Special case variations. 
C)  Common cause variations. 
D)  Checked variations.

Question 14

A measure that compares inputs to outputs and tells how efficiently a system is performing is:

Accepted Answer

A)  Consumption. 
B)  Productivity. 
C)  Compensation. 
D)  Production. 
A)  Consumption. 
B)  Productivity. 
C)  Compensation. 
D)  Production.

Question 15

____ refers to the use of special computer-assisted equipment in the production process.

Accepted Answer

A)  CAD. 
B)  MIS. 
C)  CAM. 
D)  CPD. 
A)  CAD. 
B)  MIS. 
C)  CAM. 
D)  CPD.

Question 16

Increasing productivity leads to:

Accepted Answer

A)  Higher prices. 
B)  Increased standard of living. 
C)  Lower wages. 
D)  All of the above. 
A)  Higher prices. 
B)  Increased standard of living. 
C)  Lower wages. 
D)  All of the above.

Question 17

Supervisors play key roles in cost control, in that they can control the firm's cost in labor hours and use of supplies.

Accepted Answer

A) True 
 B)False

Question 18

What is OSHA and what does it do?

Accepted Answer

OSHA stands for the Occupation

Question 19

Explain the importance of productivity to (a) the individual company and (b) the United States.

Accepted Answer

(a) Increased productivity results in lo

Question 20

In terms of inputs and outputs, describe the three methods by which productivity can be improved

Accepted Answer

To increase productivity, managers can i

A data presentation that shows the results of a process plotted over a period of time is a:

Lower level management lays the foundation for the achievement of high quality.

The best place to make an impact regarding quality expectations is with the:

Which of the following is NOT one of the ways to increase productivity?

During the 1980s the U.S.productivity rate increased dramatically.

The productivity of American workers:

Rates of occupational injury and illness rates are consistent across all types of industries.

Just-in-time inventory control minimizes holding and storage costs.

Top management plays little role in controlling safety.

Productivity is a measure that compares inputs to outputs and tells how efficiently a system is performing.

With the passage of the Occupational Safety and Health Act, the federal government stepped in to ensure uniformity and enforcement of health and safety in the workplace.

Visual representation of the sequence of steps to complete a process is a:

Variations that occur normally in a process are called:

A measure that compares inputs to outputs and tells how efficiently a system is performing is:

____ refers to the use of special computer-assisted equipment in the production process.

Increasing productivity leads to:

Supervisors play key roles in cost control, in that they can control the firm's cost in labor hours and use of supplies.

What is OSHA and what does it do?

Explain the importance of productivity to (a) the individual company and (b) the United States.

In terms of inputs and outputs, describe the three methods by which productivity can be improved

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters

Exam 14: Controlling Productivity, Quality and Safety

A data presentation that shows the results of a process plotted over a period of time is a:

Lower level management lays the foundation for the achievement of high quality.

The best place to make an impact regarding quality expectations is with the:

Which of the following is NOT one of the ways to increase productivity?

During the 1980s the U.S.productivity rate increased dramatically.

The productivity of American workers:

Rates of occupational injury and illness rates are consistent across all types of industries.

Just-in-time inventory control minimizes holding and storage costs.

Top management plays little role in controlling safety.

Productivity is a measure that compares inputs to outputs and tells how efficiently a system is performing.

With the passage of the Occupational Safety and Health Act, the federal government stepped in to ensure uniformity and enforcement of health and safety in the workplace.

Visual representation of the sequence of steps to complete a process is a:

Variations that occur normally in a process are called:

A measure that compares inputs to outputs and tells how efficiently a system is performing is:

____ refers to the use of special computer-assisted equipment in the production process.

Increasing productivity leads to:

Supervisors play key roles in cost control, in that they can control the firm's cost in labor hours and use of supplies.

What is OSHA and what does it do?

Explain the importance of productivity to (a) the individual company and (b) the United States.

In terms of inputs and outputs, describe the three methods by which productivity can be improved

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making, Problem Solving, and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict, Stress, and Time

Exercising Control

Selecting, Appraising and Disciplining Employees

The Supervisor, Labor Relations, and Legal Issues

Filters