Question 1

Match between columns
                        Premises: opening

Accepted Answer

The Answer of "Hi." "How are you?" "Hello, this is is...

Question 2

Effective conversationalists need to be flexible.

Accepted Answer

A) True 
 B)False

Question 3

The principle of __________ suggests that participants in face-to-face conversation should exchange roles of speaker and listener frequently throughout the interaction.

Accepted Answer

The answer of The principle of __________ suggests that participants...

Question 4

Back-channeling cues are used to communicate various types of information back to the speaker without assuming the role of speaker.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT one of the guidelines for effective apologies?

Accepted Answer

A) Admit wrongdoing. 
B)  Justify your behavior by mentioning that everyone does it or that others have done worse. 
C)  Avoid excuses. 
D) Give assurance that it will not happen again. 
A) Admit wrongdoing. 
B)  Justify your behavior by mentioning that everyone does it or that others have done worse. 
C)  Avoid excuses. 
D) Give assurance that it will not happen again.

Question 6

Which of the following sequences accurately depicts the five stages of conversation?

Accepted Answer

A) feedforward,turn-taking,business,feedback,follow-up 
B)  opening,business,feedback,turn-taking,closing 
C)  opening,feedforward,business,feedback,closing 
D) feedforward,feedback,dialogue,turn-taking,follow-up 
A) feedforward,turn-taking,business,feedback,follow-up 
B)  opening,business,feedback,turn-taking,closing 
C)  opening,feedforward,business,feedback,closing 
D) feedforward,feedback,dialogue,turn-taking,follow-up

Question 7

Both speakers and listeners may offer turn-taking cues in conversations.

Accepted Answer

A) True 
 B)False

Question 8

The more impersonal the interaction between people,the more likely they will

Accepted Answer

A) respond to each other as unique individuals. 
B)  respond to each other according to societal rules. 
C)  establish conversation rules unique to the interaction. 
D) begin self-disclosing quickly. 
A) respond to each other as unique individuals. 
B)  respond to each other according to societal rules. 
C)  establish conversation rules unique to the interaction. 
D) begin self-disclosing quickly.

Question 9

The closing stage of a conversation often reveals how satisfied those taking part were with the conversation.

Accepted Answer

A) True 
 B)False

Question 10

Asking a gas station attendant for directions is NOT considered interpersonal communication.

Accepted Answer

A) True 
 B)False

Question 11

In which of the following situations would the rules of society most likely govern the interaction?

Accepted Answer

A) a parent asking children about their homework assignments 
B)  a friend asking for a ride to school 
C)  strangers conversing with each other as they stand in line for tickets to a movie 
D) coworkers talking over drinks after a hectic workday 
A) a parent asking children about their homework assignments 
B)  a friend asking for a ride to school 
C)  strangers conversing with each other as they stand in line for tickets to a movie 
D) coworkers talking over drinks after a hectic workday

Question 12

Match the stage of conversation with the correct statement or definition.

-business

Accepted Answer

A) "Hi." "How are you?" "Hello, this is Maria." 
B) "Haven't we met before?" 
C) Emphasizes that most conversations are directed at achieving some goal. 
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail. 
E) It often reveals how satisfied the persons were with the conversation. 
A) "Hi." "How are you?" "Hello, this is Maria." 
B) "Haven't we met before?" 
C) Emphasizes that most conversations are directed at achieving some goal. 
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail. 
E) It often reveals how satisfied the persons were with the conversation.

Question 13

According to the text,which of the following is an appropriate topic for small talk?

Accepted Answer

A) highly controversial topics 
B)  topics that will arouse deep emotions 
C)  lengthy,complex conservations. 
D) a brief interaction in an elevator. 
A) highly controversial topics 
B)  topics that will arouse deep emotions 
C)  lengthy,complex conservations. 
D) a brief interaction in an elevator.

Question 14

Match the stage of conversation with the correct statement or definition.

-feedforward

Accepted Answer

A) "Hi." "How are you?" "Hello, this is Maria." 
B) "Haven't we met before?" 
C) Emphasizes that most conversations are directed at achieving some goal. 
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail. 
E) It often reveals how satisfied the persons were with the conversation. 
A) "Hi." "How are you?" "Hello, this is Maria." 
B) "Haven't we met before?" 
C) Emphasizes that most conversations are directed at achieving some goal. 
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail. 
E) It often reveals how satisfied the persons were with the conversation.

Question 15

In dialogue,each person is both

Accepted Answer

A) evaluator and sender. 
B)  receiver and evaluator. 
C)  sender and receiver. 
D) speaker and sender. 
A) evaluator and sender. 
B)  receiver and evaluator. 
C)  sender and receiver. 
D) speaker and sender.

Question 16

Generally,which stage of the conversation process includes the substance of the conversation?

Accepted Answer

A) business 
B)  feedforward 
C)  dialogue 
D) feedback 
A) business 
B)  feedforward 
C)  dialogue 
D) feedback

Question 17

Turn-maintaining cues do NOT allow you to communicate your wish to maintain the role of speaker.

Accepted Answer

A) True 
 B)False

Question 18

Match the stage of conversation with the correct statement or definition.

-feedback

Accepted Answer

A) "Hi." "How are you?" "Hello, this is Maria." 
B) "Haven't we met before?" 
C) Emphasizes that most conversations are directed at achieving some goal. 
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail. 
E) It often reveals how satisfied the persons were with the conversation. 
A) "Hi." "How are you?" "Hello, this is Maria." 
B) "Haven't we met before?" 
C) Emphasizes that most conversations are directed at achieving some goal. 
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail. 
E) It often reveals how satisfied the persons were with the conversation.

Question 19

This principle of conversations explains the need of varying the conversation depending on the people involved,the topic,and the context:

Accepted Answer

A) principle of immediacy 
B)  principle of politeness 
C)  principle of flexibility 
D) principle of dialogue 
A) principle of immediacy 
B)  principle of politeness 
C)  principle of flexibility 
D) principle of dialogue

Question 20

Immediacy does NOT provide a sense of togetherness,of oneness,between speaker and listener.

Accepted Answer

A) True 
 B)False

Effective conversationalists need to be flexible.

The principle of __________ suggests that participants in face-to-face conversation should exchange roles of speaker and listener frequently throughout the interaction.

Back-channeling cues are used to communicate various types of information back to the speaker without assuming the role of speaker.

Which of the following is NOT one of the guidelines for effective apologies?

Which of the following sequences accurately depicts the five stages of conversation?

Both speakers and listeners may offer turn-taking cues in conversations.

The more impersonal the interaction between people,the more likely they will

The closing stage of a conversation often reveals how satisfied those taking part were with the conversation.

Asking a gas station attendant for directions is NOT considered interpersonal communication.

In which of the following situations would the rules of society most likely govern the interaction?

Match the stage of conversation with the correct statement or definition. -business

According to the text,which of the following is an appropriate topic for small talk?

Match the stage of conversation with the correct statement or definition. -feedforward

In dialogue,each person is both

Generally,which stage of the conversation process includes the substance of the conversation?

Turn-maintaining cues do NOT allow you to communicate your wish to maintain the role of speaker.

Match the stage of conversation with the correct statement or definition. -feedback

This principle of conversations explains the need of varying the conversation depending on the people involved,the topic,and the context:

Immediacy does NOT provide a sense of togetherness,of oneness,between speaker and listener.

The Essentials Of Human Communication

Perception Of Self And Others

Listening In Human Communication

Verbal Messages

Nonverbal Messages

Interpersonal Relationships

Managing Interpersonal Conflict

Small Group Communication

Members And Leaders In Small Group Communication

Public Speaking Preparation (Steps 1-6)

Public Speaking Preparation And Delivery (Steps 7-10)

The Informative Speech

The Persuasive Speech

Filters

Exam 6: Interpersonal Communication And Conversation

Effective conversationalists need to be flexible.

The principle of __________ suggests that participants in face-to-face conversation should exchange roles of speaker and listener frequently throughout the interaction.

Back-channeling cues are used to communicate various types of information back to the speaker without assuming the role of speaker.

Which of the following is NOT one of the guidelines for effective apologies?

Which of the following sequences accurately depicts the five stages of conversation?

Both speakers and listeners may offer turn-taking cues in conversations.

The more impersonal the interaction between people,the more likely they will

The closing stage of a conversation often reveals how satisfied those taking part were with the conversation.

Asking a gas station attendant for directions is NOT considered interpersonal communication.

In which of the following situations would the rules of society most likely govern the interaction?

Match the stage of conversation with the correct statement or definition. -business

According to the text,which of the following is an appropriate topic for small talk?

Match the stage of conversation with the correct statement or definition. -feedforward

In dialogue,each person is both

Generally,which stage of the conversation process includes the substance of the conversation?

Turn-maintaining cues do NOT allow you to communicate your wish to maintain the role of speaker.

Match the stage of conversation with the correct statement or definition. -feedback

This principle of conversations explains the need of varying the conversation depending on the people involved,the topic,and the context:

Immediacy does NOT provide a sense of togetherness,of oneness,between speaker and listener.

The Essentials Of Human Communication

Perception Of Self And Others

Listening In Human Communication

Verbal Messages

Nonverbal Messages

Interpersonal Relationships

Managing Interpersonal Conflict

Small Group Communication

Members And Leaders In Small Group Communication

Public Speaking Preparation (Steps 1-6)

Public Speaking Preparation And Delivery (Steps 7-10)

The Informative Speech

The Persuasive Speech

Filters