Exam 5: Managing for Business Success

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At first glance, you probably wouldn't want to work for an autocratic leader.

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True

"Thinking outside the box" involves the use of your technical skills

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False

There's no evidence that St.Claire department heads are involved in _____.

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D

_____ refers to the concentration of decision making at the level of top management.

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Generating an idea and establishing an overall course of action for the long term is known as strategic planning.

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When solving a problem, generating possible solutions is the toughest part of the process.

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Hans Goering, who manages the allocation of his company's resources to achieve its plans, is involved in the _____ process.

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All of the following are common titles among first?line managers _____.

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The patterns of formal communication among an organization's members are called its _____.

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Compare and contrast the transactional leadership style with the transformational leadership style.

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Describe the skills needed at various levels of management.

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_____ oversee the activities of first-line managers.

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Managers who tend to make decisions without soliciting input from subordinates are using the following leadership style _____.

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The advertising manager and sales supervisor at Greenwalt Advertising perform related job functions and report to the _____ manager.

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Gathering relevant data that will shed light on a problem depends on _____ skills.

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COO stands for Chief Organization Officer.

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Scenario-Based General Motors Corp., as everyone knows, makes many brands of cars, SUVs, vans, trucks, and hybrid vehicles.Production and assembly plants are located in numerous states and countries.Each make of vehicle-such as Chevy, Pontiac, and Saturn-is produced by a separate division. -GM is probably characterized as a product division company.

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What step in the strategic planning process is a manager engaged in when he or she asks this question: "What values will define it?"

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A common approach to environmental analysis, called _____ analysis, entails matching a company's strengths with its available opportunities.

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Managers at ACE Consulting, who generally seek input from subordinates before making decisions, favor a democratic leadership style.

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