Question 1

A flexible manufacturing system (FMS) is particularly valuable to companies that produce a high volume of identical goods.

Accepted Answer

A) True 
 B)False  False

Question 2

For complex schedules, operations managers may use PERT charts to diagram the activities required to produce a good.

Accepted Answer

A) True 
 B)False  True

Question 3

ISO standards focus on a company's output.

Accepted Answer

A) True 
 B)False  False

Question 4

In producing large items, manufacturers often use a(n) _____ layout, in which workers go to equipment and in-process products that stay in one place.

Accepted Answer

A) stationary 
B) fixed-position 
C) cellular 
D) process 
A) stationary 
B) fixed-position 
C) cellular 
D) process

Question 5

Businesses, such as print or sign shops, that produce low?volume, high?variety goods according to customer specifications use a process called _____.

Accepted Answer

A) mass production 
B) make-to-order 
C) mass customization 
D) individualized production 
A) mass production 
B) make-to-order 
C) mass customization 
D) individualized production

Question 6

Operational efficiency is more important in service industries than in manufacturing.

Accepted Answer

A) True 
 B)False

Question 7

During the production planning stage, operations managers continually schedule and monitor production activities

Accepted Answer

A) True 
 B)False

Question 8

Because tax preparation is a highly competitive business, it's important that Quality Checked integrate certain facets of TQM, such as continuous improvement and benchmarking, into its daily operations.
Essay Discussion

Accepted Answer

A) True 
 B)False

Question 9

Nike uses the mass customization method of producing some of its goods through its NikeiD program.

Accepted Answer

A) True 
 B)False

Question 10

A computer-aided design (CAD) system allowed PowerSki's CEO, Bob Montgomery, to do all of the following

Accepted Answer

A) design the engine and the board itself 
B) test the product digitally and make more than 400 design changes on the computer 
C) control production processes and equipment 
D) work out design problems before moving to the production stage 
A) design the engine and the board itself 
B) test the product digitally and make more than 400 design changes on the computer 
C) control production processes and equipment 
D) work out design problems before moving to the production stage

Question 11

Companies decide to outsource for the following reasons with the exception of:

Accepted Answer

A) reduce labor costs. 
B) focus on the creation of new products. 
C) reduce product design costs. 
D) take advantage of the production expertise of suppliers. 
A) reduce labor costs. 
B) focus on the creation of new products. 
C) reduce product design costs. 
D) take advantage of the production expertise of suppliers.

Question 12

Completing an activity on the critical path of a PERT chart early will delay the project.

Accepted Answer

A) True 
 B)False

Question 13

General Housing Corporation, a company that constructs modular homes at its plant, uses a process layout in the construction of its homes.

Accepted Answer

A) True 
 B)False

Question 14

What is e-purchasing and how do companies use this method to interact with suppliers?

Accepted Answer

Using e-purchasing (or e-procurement) a

Question 15

What does an operations manager do?

Accepted Answer

Operations management consists of all th

Question 16

Make-to-order production strategy is used by companies that produce similar goods in large volumes

Accepted Answer

A) True 
 B)False

Question 17

Estimating capacity needs (goods/services to provide) for a service business is more difficult than for a manufacturer because:

Accepted Answer

A) customers arrive at service companies at staggered times. 
B) customers require various levels of service. 
C) service providers cannot store their services for later use. 
D) weather and other factors affect the demand for services. 
A) customers arrive at service companies at staggered times. 
B) customers require various levels of service. 
C) service providers cannot store their services for later use. 
D) weather and other factors affect the demand for services.

Question 18

Which of the following statements is not true about the critical path:

Accepted Answer

A) it is the sequence of activities that will require the greatest amount of time 
B) It is identified by creating a PERT diagram 
C) Saving time on the non-critical paths helps to finish the product faster 
D) If you want to produce a product quicker, you have to save time on the critical path 
A) it is the sequence of activities that will require the greatest amount of time 
B) It is identified by creating a PERT diagram 
C) Saving time on the non-critical paths helps to finish the product faster 
D) If you want to produce a product quicker, you have to save time on the critical path

Question 19

At one time, most consumer goods were customized to meet the needs of the buyer who ordered them.

Accepted Answer

A) True 
 B)False

Question 20

Once you've forecasted the demand for a product, you can calculate the _____ requirements of your production facility.

Accepted Answer

A) budget 
B) capacity 
C) personnel 
D) capital 
A) budget 
B) capacity 
C) personnel 
D) capital

A flexible manufacturing system (FMS) is particularly valuable to companies that produce a high volume of identical goods.

For complex schedules, operations managers may use PERT charts to diagram the activities required to produce a good.

ISO standards focus on a company's output.

In producing large items, manufacturers often use a(n) _____ layout, in which workers go to equipment and in-process products that stay in one place.

Businesses, such as print or sign shops, that produce low?volume, high?variety goods according to customer specifications use a process called _____.

Operational efficiency is more important in service industries than in manufacturing.

During the production planning stage, operations managers continually schedule and monitor production activities

Because tax preparation is a highly competitive business, it's important that Quality Checked integrate certain facets of TQM, such as continuous improvement and benchmarking, into its daily operations. Essay Discussion

Nike uses the mass customization method of producing some of its goods through its NikeiD program.

A computer-aided design (CAD) system allowed PowerSki's CEO, Bob Montgomery, to do all of the following

Companies decide to outsource for the following reasons with the exception of:

Completing an activity on the critical path of a PERT chart early will delay the project.

General Housing Corporation, a company that constructs modular homes at its plant, uses a process layout in the construction of its homes.

What is e-purchasing and how do companies use this method to interact with suppliers?

What does an operations manager do?

Make-to-order production strategy is used by companies that produce similar goods in large volumes

Estimating capacity needs (goods/services to provide) for a service business is more difficult than for a manufacturer because:

Which of the following statements is not true about the critical path:

At one time, most consumer goods were customized to meet the needs of the buyer who ordered them.

Once you've forecasted the demand for a product, you can calculate the _____ requirements of your production facility.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Teamwork and Communications

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 8: Operations Management in Manufacturing and Service Industries

A flexible manufacturing system (FMS) is particularly valuable to companies that produce a high volume of identical goods.

For complex schedules, operations managers may use PERT charts to diagram the activities required to produce a good.

ISO standards focus on a company's output.

In producing large items, manufacturers often use a(n) _____ layout, in which workers go to equipment and in-process products that stay in one place.

Businesses, such as print or sign shops, that produce low?volume, high?variety goods according to customer specifications use a process called _____.

Operational efficiency is more important in service industries than in manufacturing.

During the production planning stage, operations managers continually schedule and monitor production activities

Because tax preparation is a highly competitive business, it's important that Quality Checked integrate certain facets of TQM, such as continuous improvement and benchmarking, into its daily operations. Essay Discussion

Nike uses the mass customization method of producing some of its goods through its NikeiD program.

A computer-aided design (CAD) system allowed PowerSki's CEO, Bob Montgomery, to do all of the following

Companies decide to outsource for the following reasons with the exception of:

Completing an activity on the critical path of a PERT chart early will delay the project.

General Housing Corporation, a company that constructs modular homes at its plant, uses a process layout in the construction of its homes.

What is e-purchasing and how do companies use this method to interact with suppliers?

What does an operations manager do?

Make-to-order production strategy is used by companies that produce similar goods in large volumes

Estimating capacity needs (goods/services to provide) for a service business is more difficult than for a manufacturer because:

Which of the following statements is not true about the critical path:

At one time, most consumer goods were customized to meet the needs of the buyer who ordered them.

Once you've forecasted the demand for a product, you can calculate the _____ requirements of your production facility.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Teamwork and Communications

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters