Exam 16: Managing Information and Technology

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How are operations support systems used?

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Operations support systems are generally used by lower?level managers who run day-to-day operations and make fairly routine decisions.

Data and information are the same thing.

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A process control system receives input data and converts them to information intended for various users.

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Your own computer monitors your Internet activities and keeps track of the _____ that you access.

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Internal data includes syndicated service data.

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In your position as _____, you oversee IT planning and implementation and report to the CIO (chief information officer).

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A data mine is a centralized database in which data from several databases are consolidated and organized so that they can be easily analyzed.

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Caesar's primary data source is internal-generated by the company itself rather than provided by outside sources.

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Alvarez's job calls for her to use technology in converting data into information and directing the flow of information to the right people.

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_____ are electronic collections of related data that can be accessed by various members of an organization.

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Companies install firewalls to prevent fires that start in one part of a building from entering another part.

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A company's transaction processing system processes both financial and non-financial transactions.Which of the following is a non-financial transaction?

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Using a variety of wired and wireless communication channels, _____ networks transmit digital data from one computer to another.

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In most large organizations, the senior management team includes a _____ who oversees information and telecommunications systems.

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Although technology makes it easier to create intellectual property, it also makes stealing it, a crime called _____, easier.

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To convince consumers that it's safe to buy things over the Internet, businesses must _____.

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What's the difference between the World Wide Web and the Internet? The Internet is a network of networks composed of cables and computers.The Web couldn't exist without the Internet because it needs the Internet to deliver what it has to offer.The Internet, on the other hand, could exist without the Web, but because it's hard to navigate and doesn't have pictures, sounds, or streamed videos, it wouldn't be nearly as useful or interesting.

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You can combat destructive computer programs with _____.

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Many companies now use a technology called _____ to process transactions and transmit purchasing documents directly from one IS to another.

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A digital camera-surveillance system uses face-recognition technology.

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