Question 1

The common denominator in the successful launching of the RAZR was _____.

Accepted Answer

A) effective communication 
B) top-notch marketing 
C) product design 
D) good management skills 
A) effective communication 
B) top-notch marketing 
C) product design 
D) good management skills A

Question 2

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Accepted Answer

A) group 
B) team 
C) department 
D) unit 
A) group 
B) team 
C) department 
D) unit B

Question 3

There are multiple forms of standard memo format that vary from company to company and sometime even within the same company.

Accepted Answer

A) True 
 B)False  False

Question 4

The bigger the team, the more satisfied members tend to be.

Accepted Answer

A) True 
 B)False

Question 5

Effective teamwork develops over time as team members learn how to handle various team-based tasks.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true about self-managing teams?

Accepted Answer

A) They are usually large in size. 
B) Team members are not involved in scheduling work. 
C) Team members determine overall goals. 
D) Team members often perform activities that were once performed by subordinates. 
A) They are usually large in size. 
B) Team members are not involved in scheduling work. 
C) Team members determine overall goals. 
D) Team members often perform activities that were once performed by subordinates.

Question 7

Nonverbal communication is the exchange of information through behavior such as facial expressions and tone of voice.

Accepted Answer

A) True 
 B)False

Question 8

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

Accepted Answer

A) speak clearly 
B) listen 
C) filter out distractions 
D) answer e-mails promptly 
A) speak clearly 
B) listen 
C) filter out distractions 
D) answer e-mails promptly

Question 9

When you challenge unmotivated behavior among team members you're performing a task-facilitating role.

Accepted Answer

A) True 
 B)False

Question 10

Businesses benefit from _____ when they foster effective communication among employees.

Accepted Answer

A) stronger business relationships 
B) more effective marketing messages 
C) a lower turnover rate 
D) all of the above 
A) stronger business relationships 
B) more effective marketing messages 
C) a lower turnover rate 
D) all of the above

Question 11

If you write a memo to a coworker you are using a lateral communication channel.

Accepted Answer

A) True 
 B)False

Question 12

Nonverbal cues often tell you what's on a person's mind more than words can do.

Accepted Answer

A) True 
 B)False

Question 13

A survey of Fortune 1000 companies reveals that only about 20 percent rely on self?managing teams.

Accepted Answer

A) True 
 B)False

Question 14

The goal of Motorola's RAZR team was to develop (and ultimately bring to market) an ultrathin cell phone that would help restore the company's reputation as a designer of stylistically appealing, high function phones.One way in which the team achieved its goal was by:

Accepted Answer

A) building a team of individuals with similar backgrounds and training. 
B) not putting any one individual in charge of the team. 
C) limiting the number of team members to five. 
D) using the authority given to it to make its own decisions. 
A) building a team of individuals with similar backgrounds and training. 
B) not putting any one individual in charge of the team. 
C) limiting the number of team members to five. 
D) using the authority given to it to make its own decisions.

Question 15

Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.

Accepted Answer

A) nouveau riche 
B) slim and sleek 
C) compact clam 
D) rich minimalism 
A) nouveau riche 
B) slim and sleek 
C) compact clam 
D) rich minimalism

Question 16

It has been found that an audience can absorb _____ points in any given presentation.

Accepted Answer

A) only 2 
B) about 4 to 6 
C) about 10 
D) more than 10 
A) only 2 
B) about 4 to 6 
C) about 10 
D) more than 10

Question 17

According to the idea of group cohesiveness, groups are most effective when their members like being part of the group.

Accepted Answer

A) True 
 B)False

Question 18

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste.What type of team are they likely to be on?

Accepted Answer

A) virtual team 
B) problem-solving team 
C) product design team 
D) self-directed team 
A) virtual team 
B) problem-solving team 
C) product design team 
D) self-directed team

Question 19

Which of these is a good tip for writing emails?

Accepted Answer

A) Write a meaningful subject line and avoid attachments. 
B) Keep the message focused and readable and be kind-don't flame. 
C) Identify yourself clearly in the first few lines and proofread. 
D) Assume privacy but be careful in addressing your email so it reaches the right person. 
A) Write a meaningful subject line and avoid attachments. 
B) Keep the message focused and readable and be kind-don't flame. 
C) Identify yourself clearly in the first few lines and proofread. 
D) Assume privacy but be careful in addressing your email so it reaches the right person.

Question 20

The best way to minimize informal communication and its potential damage is to provide better formal communication.

Accepted Answer

A) True 
 B)False

The common denominator in the successful launching of the RAZR was _____.

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

There are multiple forms of standard memo format that vary from company to company and sometime even within the same company.

The bigger the team, the more satisfied members tend to be.

Effective teamwork develops over time as team members learn how to handle various team-based tasks.

Which of the following is true about self-managing teams?

Nonverbal communication is the exchange of information through behavior such as facial expressions and tone of voice.

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

When you challenge unmotivated behavior among team members you're performing a task-facilitating role.

Businesses benefit from _____ when they foster effective communication among employees.

If you write a memo to a coworker you are using a lateral communication channel.

Nonverbal cues often tell you what's on a person's mind more than words can do.

A survey of Fortune 1000 companies reveals that only about 20 percent rely on self?managing teams.

The goal of Motorola's RAZR team was to develop (and ultimately bring to market) an ultrathin cell phone that would help restore the company's reputation as a designer of stylistically appealing, high function phones.One way in which the team achieved its goal was by:

Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.

It has been found that an audience can absorb _____ points in any given presentation.

According to the idea of group cohesiveness, groups are most effective when their members like being part of the group.

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste.What type of team are they likely to be on?

Which of these is a good tip for writing emails?

The best way to minimize informal communication and its potential damage is to provide better formal communication.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Operations Management in Manufacturing and Service Industries

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 14: Teamwork and Communications

The common denominator in the successful launching of the RAZR was _____.

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

There are multiple forms of standard memo format that vary from company to company and sometime even within the same company.

The bigger the team, the more satisfied members tend to be.

Effective teamwork develops over time as team members learn how to handle various team-based tasks.

Which of the following is true about self-managing teams?

Nonverbal communication is the exchange of information through behavior such as facial expressions and tone of voice.

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

When you challenge unmotivated behavior among team members you're performing a task-facilitating role.

Businesses benefit from _____ when they foster effective communication among employees.

If you write a memo to a coworker you are using a lateral communication channel.

Nonverbal cues often tell you what's on a person's mind more than words can do.

A survey of Fortune 1000 companies reveals that only about 20 percent rely on self?managing teams.

The goal of Motorola's RAZR team was to develop (and ultimately bring to market) an ultrathin cell phone that would help restore the company's reputation as a designer of stylistically appealing, high function phones.One way in which the team achieved its goal was by:

Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.

It has been found that an audience can absorb _____ points in any given presentation.

According to the idea of group cohesiveness, groups are most effective when their members like being part of the group.

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste.What type of team are they likely to be on?

Which of these is a good tip for writing emails?

The best way to minimize informal communication and its potential damage is to provide better formal communication.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Operations Management in Manufacturing and Service Industries

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters