Exam 12: Managing Groups and Teams

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Self-managed teams determine who will lead them with no external oversight.

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What management challenges do virtual teams present?

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Managers often think they have to see team members working in order to believe that work is being done and this is impossible in these situations. Another special challenge is building trust among members separated geographically. And finally, communication is especially important.

Teams will always provide improved performance.

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The consul roles of a team are often filled by team managers or leaders.

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At the ________________ stage, participants are not only getting the work done, but they also pay greater attention to how they are doing it.

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The crisis role includes "devil's advocate" behaviors which go against the assumptions being made by the team.

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The Ringlemann effect is also known as _______________.

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When groups take the time to get to know each other socially in the forming stage, this is called ______________.

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If one person's output becomes another person's input, the team would be experiencing ________________ interdependence.

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The team tasks which include making something, such as a building, product, or marketing plan is called _______________.

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The ________________ role includes gathering information from the larger organization and informing those within the organization about team activities.

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Too much cohesion can be detrimental to a group.

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What is the concept of punctuated equilibrium applied to organizational change?

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_____________ teams are a new form of team that rose in popularity with the Total Quality Movement in the 1980s.

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The communicator role includes behavior that:

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Why do companies have top management teams?

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The ________________ of a group consists of the inputs of the group minus any process losses such as the quality of a product, ramp-up time to production, or the sales for a given month.

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Virtual teams are formed to take advantage of distributed expertise or time.

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________________ teams are appointed by the chief executive officer (CEO) and reflect the skills and areas that the CEO considers vital for the company.

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The important role that brings information and expertise to the team and characterized by sharing knowledge and training to those who have less expertise is called _________________.

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