Question 1

When Tina reviews applications for a new position in finance,she is using ________ planning.

Accepted Answer

A)  operational 
B)  contingency 
C)  tactical 
D)  strategic 
A)  operational 
B)  contingency 
C)  tactical 
D)  strategic A

Question 2

In deciding on a form of departmentalization,managers take into account the type of product they produce,the size of their company,their customer base,and the location of their customers.

Accepted Answer

A) True 
 B)False  True

Question 3

"Lack of financial stability" would be identified in a company's SWOT analysis as a threat.

Accepted Answer

A) True 
 B)False  False

Question 4

One disadvantage of a matrix organization is that employees may be confused and frustrated in reporting to two bosses.

Accepted Answer

A) True 
 B)False

Question 5

A(n)__________ can help clarify the structure of a firm.

Accepted Answer

A)  chain of command 
B)  span of management 
C)  contingency plan 
D)  mission statement 
A)  chain of command 
B)  span of management 
C)  contingency plan 
D)  mission statement

Question 6

Provide examples of tools managers might use to reinforce corporate culture.

Accepted Answer

Managers use symbols

Question 7

_____ is the process of dividing work activities into units within the organization.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment

Question 8

Kiki strongly believes that college students need credit counseling,so she begins a not-for-profit organization devoted to this need.Kiki is exhibiting ________.

Accepted Answer

A)  strategic planning 
B)  the organizing function of management 
C)  vision 
D)  strategic management 
A)  strategic planning 
B)  the organizing function of management 
C)  vision 
D)  strategic management

Question 9

Corporate culture is reinforced by all of the following factors EXCEPT ________.

Accepted Answer

A)  symbols 
B)  rituals 
C)  stories 
D)  finances 
A)  symbols 
B)  rituals 
C)  stories 
D)  finances

Question 10

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

Accepted Answer

A)  organizing 
B)  directing 
C)  controlling 
D)  planning 
A)  organizing 
B)  directing 
C)  controlling 
D)  planning

Question 11

Product innovation is an example of competitive differentiation.

Accepted Answer

A) True 
 B)False

Question 12

List the steps involved in the decision-making process.

Accepted Answer

The decision-making process begins with

Question 13

ABC Corp.has established a discount schedule for large-volume clients.This ________ will allow managers to devote more time to complex issues.

Accepted Answer

A)  increased sales volume 
B)  nonprogrammed decision 
C)  increased profit margin 
D)  programmed decision 
A)  increased sales volume 
B)  nonprogrammed decision 
C)  increased profit margin 
D)  programmed decision

Question 14

A mission statement publicizes a company's reason for existence.

Accepted Answer

A) True 
 B)False

Question 15

_____ is the set of relationships that indicates who gives direction to whom and who reports to whom.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment

Question 16

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

Accepted Answer

A) True 
 B)False

Question 17

__________ include the ability to communicate with,motivate,and lead employees to complete assigned activities.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment

Question 18

CEOs spend most of their time on operational planning.

Accepted Answer

A) True 
 B)False

Question 19

The process of dividing work activities into units is known as ________.

Accepted Answer

A)  organizational management 
B)  programming structure 
C)  streamline management 
D)  departmentalization 
A)  organizational management 
B)  programming structure 
C)  streamline management 
D)  departmentalization

Question 20

Managers engage in planning on a situational basis.It's not an everyday activity.

Accepted Answer

A) True 
 B)False

When Tina reviews applications for a new position in finance,she is using ________ planning.

In deciding on a form of departmentalization,managers take into account the type of product they produce,the size of their company,their customer base,and the location of their customers.

"Lack of financial stability" would be identified in a company's SWOT analysis as a threat.

One disadvantage of a matrix organization is that employees may be confused and frustrated in reporting to two bosses.

A(n)__________ can help clarify the structure of a firm.

Provide examples of tools managers might use to reinforce corporate culture.

_____ is the process of dividing work activities into units within the organization.

Kiki strongly believes that college students need credit counseling,so she begins a not-for-profit organization devoted to this need.Kiki is exhibiting ________.

Corporate culture is reinforced by all of the following factors EXCEPT ________.

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

Product innovation is an example of competitive differentiation.

List the steps involved in the decision-making process.

ABC Corp.has established a discount schedule for large-volume clients.This ________ will allow managers to devote more time to complex issues.

A mission statement publicizes a company's reason for existence.

_____ is the set of relationships that indicates who gives direction to whom and who reports to whom.

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

__________ include the ability to communicate with,motivate,and lead employees to complete assigned activities.

CEOs spend most of their time on operational planning.

The process of dividing work activities into units is known as ________.

Managers engage in planning on a situational basis.It's not an everyday activity.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 7: Management, Leadership, and the Internal Organization

When Tina reviews applications for a new position in finance,she is using ________ planning.

In deciding on a form of departmentalization,managers take into account the type of product they produce,the size of their company,their customer base,and the location of their customers.

"Lack of financial stability" would be identified in a company's SWOT analysis as a threat.

One disadvantage of a matrix organization is that employees may be confused and frustrated in reporting to two bosses.

A(n)__________ can help clarify the structure of a firm.

Provide examples of tools managers might use to reinforce corporate culture.

_____ is the process of dividing work activities into units within the organization.

Kiki strongly believes that college students need credit counseling,so she begins a not-for-profit organization devoted to this need.Kiki is exhibiting ________.

Corporate culture is reinforced by all of the following factors EXCEPT ________.

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

Product innovation is an example of competitive differentiation.

List the steps involved in the decision-making process.

ABC Corp.has established a discount schedule for large-volume clients.This ________ will allow managers to devote more time to complex issues.

A mission statement publicizes a company's reason for existence.

_____ is the set of relationships that indicates who gives direction to whom and who reports to whom.

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

__________ include the ability to communicate with,motivate,and lead employees to complete assigned activities.

CEOs spend most of their time on operational planning.

The process of dividing work activities into units is known as ________.

Managers engage in planning on a situational basis.It's not an everyday activity.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters