Exam 9: Top Performance through Empowerment, Teamwork, and Communication

At a celebratory gathering in a restaurant,Nicholas presents his team members with personal thank-you notes in appreciation for their hard work on a project.Nicholas and his team are in the ________ stage of team development.

Free

(Multiple Choice)

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Question 1

Correct Answer:

Verified

In a(n)____,communication relies on explicit written and verbal messages.

Free

(Multiple Choice)

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Question 2

Correct Answer:

Verified

Distinguish between cognitive and affective conflict.

Free

(Essay)

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Question 3

Correct Answer:

Verified

Cognitive conflict focuses on problem-related differences of opinion and,when reconciled,strongly improves team performance.By contrast,affective conflict refers to the emotional reactions that can occur when disagreements become personal rather than professional.These differences strongly decrease team performance.

Diversity among team members often leads to conflict.

(True/False)

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Question 4

The primary role of the team leader in the forming stage is to encourage participation in the team tasks by all members of the team.

(True/False)

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Question 5

Flexibility is the primary advantage of virtual teams.

(True/False)

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Question 6

________ communication with customers should create goodwill and contribute to customer satisfaction.

(Multiple Choice)

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Question 7

Japan is considered to be a context country and thus,Japanese businesspeople place importance on communications.

(Multiple Choice)

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Question 8

A good way to encourage team cohesiveness is to encourage workers to socialize,but only off the job.

(True/False)

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Question 9

Standards of conduct shared by team members that guide their behaviour are called _____.

(Multiple Choice)

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Question 10

Two people are having a conversation and are standing about six feet apart.What zone are they in?

(Multiple Choice)

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Question 11

Silvia likes to send out a weekly e-mail to all her employees discussing the results and challenges for the week.This is an example of an informal communication.

(True/False)

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Question 12

Under a stock options plan,companies give employees the option to purchase a specified amount of company stock at a given price within a given time period.

(True/False)

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Question 13

Feedback is often of little help in determining whether a message was decoded properly.

(True/False)

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Question 14

Managers spend a majority of their work day engaged in communications.

(True/False)

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Question 15

Team level represents the average level of the team while team diversity represents the variance and abilities of the team members.

(True/False)

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Question 16

Employee empowerment rarely involves shared decision-making authority.

(True/False)

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Question 17

In highly productive teams,norms contribute to accomplishment of team goals.

(True/False)

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Question 18

Not all teams actually pass through all five stages of team development.

(True/False)

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Question 19

All of the following are used to empower employees EXCEPT ________.

(Multiple Choice)

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Question 20

Showing 1 - 20 of 141

At a celebratory gathering in a restaurant,Nicholas presents his team members with personal thank-you notes in appreciation for their hard work on a project.Nicholas and his team are in the ________ stage of team development.

In a(n)____,communication relies on explicit written and verbal messages.

Distinguish between cognitive and affective conflict.

Diversity among team members often leads to conflict.

The primary role of the team leader in the forming stage is to encourage participation in the team tasks by all members of the team.

Flexibility is the primary advantage of virtual teams.

________ communication with customers should create goodwill and contribute to customer satisfaction.

Japan is considered to be a context country and thus,Japanese businesspeople place importance on communications.

A good way to encourage team cohesiveness is to encourage workers to socialize,but only off the job.

Standards of conduct shared by team members that guide their behaviour are called _____.

Two people are having a conversation and are standing about six feet apart.What zone are they in?

Silvia likes to send out a weekly e-mail to all her employees discussing the results and challenges for the week.This is an example of an informal communication.

Under a stock options plan,companies give employees the option to purchase a specified amount of company stock at a given price within a given time period.

Feedback is often of little help in determining whether a message was decoded properly.

Managers spend a majority of their work day engaged in communications.

Team level represents the average level of the team while team diversity represents the variance and abilities of the team members.

Employee empowerment rarely involves shared decision-making authority.

In highly productive teams,norms contribute to accomplishment of team goals.

Not all teams actually pass through all five stages of team development.

All of the following are used to empower employees EXCEPT ________.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Human Resource Management: From Recruitment to Labour Relations

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 9: Top Performance through Empowerment, Teamwork, and Communication

At a celebratory gathering in a restaurant,Nicholas presents his team members with personal thank-you notes in appreciation for their hard work on a project.Nicholas and his team are in the ________ stage of team development.

In a(n)____,communication relies on explicit written and verbal messages.

Distinguish between cognitive and affective conflict.

Diversity among team members often leads to conflict.

The primary role of the team leader in the forming stage is to encourage participation in the team tasks by all members of the team.

Flexibility is the primary advantage of virtual teams.

________ communication with customers should create goodwill and contribute to customer satisfaction.

Japan is considered to be a ________ context country and thus,Japanese businesspeople place importance on ________ communications.

A good way to encourage team cohesiveness is to encourage workers to socialize,but only off the job.

Standards of conduct shared by team members that guide their behaviour are called _____.

Two people are having a conversation and are standing about six feet apart.What zone are they in?

Silvia likes to send out a weekly e-mail to all her employees discussing the results and challenges for the week.This is an example of an informal communication.

Under a stock options plan,companies give employees the option to purchase a specified amount of company stock at a given price within a given time period.

Feedback is often of little help in determining whether a message was decoded properly.

Managers spend a majority of their work day engaged in communications.

Team level represents the average level of the team while team diversity represents the variance and abilities of the team members.

Employee empowerment rarely involves shared decision-making authority.

In highly productive teams,norms contribute to accomplishment of team goals.

Not all teams actually pass through all five stages of team development.

All of the following are used to empower employees EXCEPT ________.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Human Resource Management: From Recruitment to Labour Relations

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Japan is considered to be a context country and thus,Japanese businesspeople place importance on communications.