Exam 5: Locating Service Information and Specifications

All of the following Web sites contain technical bulletins EXCEPT:

Which of the following is LEAST-Likely to be found in the lubrication service manual?

What information is provided by the underhood emission control label?

Each vehicle comes with a(n) ____________________ number.

The VIN is required to include 21 digits.

____________________ services are those that provide answers to service questions by telephone.

A(n) ____________________ manual is supplied with a new car.

A casualty of the computer revolution is the ____. Although it is still available from some service literature providers, it has largely been replaced by computers and is now relatively uncommon.

The ____ can contain information listing supplied emission control devices, engine size, vacuum hose routing, and ignition timing and valve adjustment specifications.

While discussing VIN numbers, Technician A says that the first digit of the VIN identifies the country where the vehicle was manufactured. Technician B says that the first digit identifies the model year of the vehicle. Who is correct?

The time it should take a professional technician to perform a particular job is known as the ____________________.

The MOST-Likely service literature to be updated with new material each year is the:

Until computers eventually made them nearly obsolete, an abundance of manufacturer ____________________ were published each year for each make of vehicle.

Technician A and B are having a discussion about generic service manuals. Technician A says that generic manuals deal with mechanical repairs, like engines and transmissions. Technician B says that they are devoted to the areas of fuel, emissions, engine performance, and air conditioning. Who is correct?

Sometimes an owner's manual contains instructions for maintenance for owners who want to do some of the maintenance themselves.

Vehicles produced since 1962 are equipped with an underhood emission control label.

Which of the following statements is LEAST-Likely true?

What are the three types of information that shop service materials contain?

All of the following represent information identified by the VIN EXCEPT:

Written instructions for repairs are MOST-Likely found in or on the: