Exam 6: Learning and Performance Management

In the context of performance management, _____ emphasizes collective performance rather than individual performance and is enhanced by employee involvement programs.

In the context of Harold Kelley's attribution theory, which of the following is an example of an external attribution?

_____ is a process of defining, measuring, appraising, providing feedback on, and improving performance.

Executive coaching is increasingly used to outsource the business mentoring functions.

Mark leads the editorial team in his company. In the second quarter of 2017, his team did not perform very well. However, Mark refrained himself from criticizing them; he congratulated his team members for the timely completion of their projects. In this scenario, the strategy followed by Mark to modify his team member's behavior is _____.

Susan, a manager at Pacstar Inc., encourages growth among her employees by offering promotions and incentives to high-performing employees. In the context of performance appraisal, Susan is fulfilling her role as a(n)_____.

_____ is a process of self-evaluation and evaluations by a manager, peers, direct reports, and possibly customers.

At Bling Clothing, the managers and employees regularly interact with each other. They carry out negotiations to ensure that the goals of the organization and the goals of the employees are met. The approach followed by Bling Clothing exemplifies _____.

Which of the following statements is true of learning?

Individual reward systems directly affect individual behavior and encourage competition within a work team.

Describe the functions of goal setting.

_____ are the results that a person finds unattractive or aversive.

Individual reward systems encourage cooperation, joint efforts, and the sharing of information and expertise.

Flexibility, one of the key characteristics of an effective performance appraisal system, means:

In the context of defining performance, performance appraisal:

Which of the following employees are most likely to engage in individually-focused organizational citizenship behaviors (OCB-Is)?

Discuss the key characteristics of an effective appraisal system.

_____ is a strategy to weaken a behavior by attaching no consequences to it.

_____ is a work relationship that encourages development and career enhancement for people moving through the career cycle.

In the context of reinforcement theory, _____ are the results that a person finds attractive or pleasurable.