Exam 6: Learning and Performance Management

The notion of entitlement at work:

Which of the following statements is true of reinforcement theory?

Negative reinforcement occurs when managers _____ after an employee demonstrates a desirable behavior.

_____ is a strategy to cultivate desirable behavior by either bestowing positive consequences or withholding negative ones.

Aisha, a manager at Zappo Inc., rewards her subordinates for their good performances. Which of the following approaches does she most likely use?

Reward allocation involves sequential decisions about which people to reward, how to reward them, and when to reward them.

Briefly explain the advantages of 360-degree feedback.

In the context of Albert Bandura's social learning theory, Bandura asserts that learning:

The _____ component of goal-setting programs consists of organizational and individual goal setting, two essential and interdependent processes.

In the context of goal-setting programs, which of the following statements is true of the planning component?

In the context of rewarding performance, reward allocation:

In the context of rewarding performance, which of the following is true of the power of earning?

Ben often challenges his manager Smith's ideas about organizational goals and targets. They both have conflicting ideas and perceptions about their company's future. In case of performance problems, Ben and Smith are most likely to _____.

Ali, a manager at Westfort Inc., deducts the pay of his subordinates when they fail to meet targets due to absence from work. Which of the following approaches does Ali use to discourage undesirable behavior?

Which of the following is a criticism of self-evaluations in 360-degree feedback?

Which of the following is true of performance appraisal?

Managers can empower employees and help them develop self-efficacy by:

Success in the mentoring relationship depends on openness and trust.

Discuss a few problems that trigger poor employee performance.

In the context of key characteristics of effective performance appraisal, which of the following defines validity?