Exam 9: Work Teams and Groups

The advantages of culturally diverse groups appear to include the generation of more and better ideas while limiting the risk of _____.

_____ is emotional and psychological closeness to other team or group members.

Competence norms are more important than morality norms when it comes to making decisions about improving the status of one's work group.

In the context of Bruce Tuckman's five-stage model of group development, which of the following is true of the performing stage?

An effective group must have a(n)_____, especially when the group is a cross-functional one, where different perspectives carry the seeds of conflict.

According to a group development model, the authority issues that are addressed by a group include:

In the context of group behavior, describe social loafing.

Failure to achieve psychological intimacy in a work team may result in loneliness.

In the context of Bruce Tuckman's five-stage model of group development, dependence on guidance and direction is the defining characteristic of the _____ stage of group development.

In the context of Bruce Tuckman's five-stage model of group development, which of the following is true of the storming stage?

Which of the following group behaviors has potentially explosive effects?

Which of the following is an example of task function in a work group?

In the context of empowerment skills, the most critical process skills include _____.

In the context of empowerment skills, which of the following is an alternative orientation to cooperative approach?

Which of the following is an example of a maintenance function in a group?

Which of the following is true of token groups?

In an effective work group, _____ enhance togetherness, cooperation, and teamwork, enabling members to achieve psychological intimacy while furthering the success of a team.

Task functions are those activities essential to the effective, satisfying interpersonal relationships within a group or team.

In the context of groups and work teams, groups emphasize:

Team creativity and divergent thinking can be enhanced through greater diversity in teams, electronic brainstorming, training facilitators, and building a playground.