Question 1

Which of the following statements is true of specific and challenging goals?

Accepted Answer

A) They provide opportunities for feedback about goal progress. 
B) They focus attention on exactly what will be accomplished and inspire peak performance. 
C) They enhance measurability of utility functions. 
D) They use measures like the number of complaints or the frequency of compliments. 
A) They provide opportunities for feedback about goal progress. 
B) They focus attention on exactly what will be accomplished and inspire peak performance. 
C) They enhance measurability of utility functions. 
D) They use measures like the number of complaints or the frequency of compliments.

Question 2

Which of the following is an advantage of including self-evaluations in 360-degree feedback?

Accepted Answer

A) They reduce the need for performance training systems. 
B) They avoid differences with supervisory evaluations. 
C) They enable employees to overlook feedback from superiors. 
D) They make evaluation interviews more constructive. 
A) They reduce the need for performance training systems. 
B) They avoid differences with supervisory evaluations. 
C) They enable employees to overlook feedback from superiors. 
D) They make evaluation interviews more constructive.

Question 3

In the context of Harold Kelly's attribution theory, _____ is a cue indicating the degree to which an individual behaves the same way in other situations.

Accepted Answer

A) consistency 
B) consensus 
C) distinctiveness 
D) reinforcement 
A) consistency 
B) consensus 
C) distinctiveness 
D) reinforcement

Question 4

Briefly describe Harold Kelley's attribution theory.

Accepted Answer

Answers will vary. According to Harold K

Question 5

_____ is the process of modifying behavior by following specific behaviors with positive or negative consequences.

Accepted Answer

A) Operant conditioning 
B) Pavlovian conditioning 
C) Classical conditioning 
D) Forward conditioning 
A) Operant conditioning 
B) Pavlovian conditioning 
C) Classical conditioning 
D) Forward conditioning

Question 6

Formally assigned mentors from higher up in the organizational hierarchy are always more effective guides than supervisors and coworkers.

Accepted Answer

A) True 
 B)False

Question 7

The notion of entitlement at work enhances the power of earning.

Accepted Answer

A) True 
 B)False

Question 8

Explain how extinction can be an alternative to punishment.

Accepted Answer

Answers will vary. Extinction is a strat

Question 9

Which of the following is a validity problem that contributes to inaccuracy in performance measurement?

Accepted Answer

A) Poorly defined task performance 
B) Performance overlooked by the evaluator 
C) Disagreement between evaluators about methods 
D) Ill health of the person being evaluated 
A) Poorly defined task performance 
B) Performance overlooked by the evaluator 
C) Disagreement between evaluators about methods 
D) Ill health of the person being evaluated

Question 10

Write a note on performance appraisal.

Accepted Answer

Answers will vary. Performance appraisal

Question 11

360-degree feedback is based on a single source of information to improve the accuracy of performance appraisals.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a source of task-specific self-efficacy?

Accepted Answer

A) Persuasion from other people 
B) Negative consequences 
C) Assessment of past emotional capabilities 
D) Low self-confidence 
A) Persuasion from other people 
B) Negative consequences 
C) Assessment of past emotional capabilities 
D) Low self-confidence

Question 13

Mike, the CEO of SwifTech, rewards and punishes his employees based on their performance. Which of the following behavior modification approaches does Mike follow?

Accepted Answer

A) Classical conditioning 
B) Observational learning 
C) Social learning 
D) Operant conditioning 
A) Classical conditioning 
B) Observational learning 
C) Social learning 
D) Operant conditioning

Question 14

_____ is the process of modifying behavior by pairing a conditioned stimulus with an unconditioned stimulus to elicit an unconditioned response.

Accepted Answer

A) Operant conditioning 
B) Classical conditioning 
C) Condition monitoring 
D) Instrumental conditioning 
A) Operant conditioning 
B) Classical conditioning 
C) Condition monitoring 
D) Instrumental conditioning

Question 15

In the context of approaches to modify behavior, which of the following can bring about negative behavioral consequences?

Accepted Answer

A) Extinction 
B) Punishment 
C) Reinforcement 
D) Mentoring 
A) Extinction 
B) Punishment 
C) Reinforcement 
D) Mentoring

Question 16

In the context of Harold Kelley's attribution theory, _____ is a cue indicating the frequency of behavior over time.

Accepted Answer

A) consistency 
B) consensus 
C) distinctiveness 
D) uniqueness 
A) consistency 
B) consensus 
C) distinctiveness 
D) uniqueness

Question 17

Supervisors can play a helpful role in employee problem-solving activities without accepting responsibility for the employees' problems by:

Accepted Answer

A) requesting managers to transfer employees with problems to their peers. 
B) dismissing employees with personal problems. 
C) referring the employees to trained professionals. 
D) advising employees to take leave from work. 
A) requesting managers to transfer employees with problems to their peers. 
B) dismissing employees with personal problems. 
C) referring the employees to trained professionals. 
D) advising employees to take leave from work.

Question 18

The planning component of goal-setting programs consists of interim reviews conducted by managers and employees and formal performance evaluation.

Accepted Answer

A) True 
 B)False

Question 19

Based on goal-orientation theory, which of the following types of feedback-seeking was positively related to job performance, role clarity, and social integration?

Accepted Answer

A) Self-positive feedback 
B) Self-negative feedback 
C) Other-positive feedback 
D) Other-negative feedback 
A) Self-positive feedback 
B) Self-negative feedback 
C) Other-positive feedback 
D) Other-negative feedback

Question 20

_____ is central to the design and administration of organizational reward systems, which are a key factor in attracting and retaining top employees.

Accepted Answer

A) Equity theory 
B) Behaviorist theory 
C) Reinforcement theory 
D) Goal-setting theory 
A) Equity theory 
B) Behaviorist theory 
C) Reinforcement theory 
D) Goal-setting theory

Which of the following statements is true of specific and challenging goals?

Which of the following is an advantage of including self-evaluations in 360-degree feedback?

In the context of Harold Kelly's attribution theory, _____ is a cue indicating the degree to which an individual behaves the same way in other situations.

Briefly describe Harold Kelley's attribution theory.

_____ is the process of modifying behavior by following specific behaviors with positive or negative consequences.

Formally assigned mentors from higher up in the organizational hierarchy are always more effective guides than supervisors and coworkers.

The notion of entitlement at work enhances the power of earning.

Explain how extinction can be an alternative to punishment.

Which of the following is a validity problem that contributes to inaccuracy in performance measurement?

Write a note on performance appraisal.

360-degree feedback is based on a single source of information to improve the accuracy of performance appraisals.

Which of the following is a source of task-specific self-efficacy?

Mike, the CEO of SwifTech, rewards and punishes his employees based on their performance. Which of the following behavior modification approaches does Mike follow?

_____ is the process of modifying behavior by pairing a conditioned stimulus with an unconditioned stimulus to elicit an unconditioned response.

In the context of approaches to modify behavior, which of the following can bring about negative behavioral consequences?

In the context of Harold Kelley's attribution theory, _____ is a cue indicating the frequency of behavior over time.

Supervisors can play a helpful role in employee problem-solving activities without accepting responsibility for the employees' problems by:

The planning component of goal-setting programs consists of interim reviews conducted by managers and employees and formal performance evaluation.

Based on goal-orientation theory, which of the following types of feedback-seeking was positively related to job performance, role clarity, and social integration?

_____ is central to the design and administration of organizational reward systems, which are a key factor in attracting and retaining top employees.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 6: Learning and Performance Management

Which of the following statements is true of specific and challenging goals?

Which of the following is an advantage of including self-evaluations in 360-degree feedback?

In the context of Harold Kelly's attribution theory, _____ is a cue indicating the degree to which an individual behaves the same way in other situations.

Briefly describe Harold Kelley's attribution theory.

_____ is the process of modifying behavior by following specific behaviors with positive or negative consequences.

Formally assigned mentors from higher up in the organizational hierarchy are always more effective guides than supervisors and coworkers.

The notion of entitlement at work enhances the power of earning.

Explain how extinction can be an alternative to punishment.

Which of the following is a validity problem that contributes to inaccuracy in performance measurement?

Write a note on performance appraisal.

360-degree feedback is based on a single source of information to improve the accuracy of performance appraisals.

Which of the following is a source of task-specific self-efficacy?

Mike, the CEO of SwifTech, rewards and punishes his employees based on their performance. Which of the following behavior modification approaches does Mike follow?

_____ is the process of modifying behavior by pairing a conditioned stimulus with an unconditioned stimulus to elicit an unconditioned response.

In the context of approaches to modify behavior, which of the following can bring about negative behavioral consequences?

In the context of Harold Kelley's attribution theory, _____ is a cue indicating the frequency of behavior over time.

Supervisors can play a helpful role in employee problem-solving activities without accepting responsibility for the employees' problems by:

The planning component of goal-setting programs consists of interim reviews conducted by managers and employees and formal performance evaluation.

Based on goal-orientation theory, which of the following types of feedback-seeking was positively related to job performance, role clarity, and social integration?

_____ is central to the design and administration of organizational reward systems, which are a key factor in attracting and retaining top employees.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters