Question 1

Ethics are the standards that are used to judge rightness or wrongness of a person's behavior toward others.

Accepted Answer

A) True 
 B)False

Question 2

Handling a severe accident warrants a programmed decision.

Accepted Answer

A) True 
 B)False

Question 3

Programmed decisions are decisions that occur infrequently and require a different response each time.

Accepted Answer

A) True 
 B)False

Question 4

If there is only one alternative, _____.

Accepted Answer

A)  the rank-and-file employees make the decision for the whole organization 
B)  it is best for the supervisor to take no action against the problem 
C)  no decision to needs to be made. 
D)  the outcome is always undesirable. 
A)  the rank-and-file employees make the decision for the whole organization 
B)  it is best for the supervisor to take no action against the problem 
C)  no decision to needs to be made. 
D)  the outcome is always undesirable.

Question 5

Describe the two elements that are important in achieving creativity in the Crawford Slip technique.

Accepted Answer

The two elements that are important in a

Question 6

What role do ethics play in the decision process?

Accepted Answer

Supervisors must be particularly concern

Question 7

Differentiate between programmed and non-programmed decisions, and give an example of each.

Accepted Answer

Programmed decisions are those that are

Question 8

The lower the level of management, _____.

Accepted Answer

A)  the wider the manager's span of management 
B)  the less frequently the manager needs to make decisions 
C)  the lesser the managers spend time interacting with their subordinates 
D)  the higher the manager's authority 
A)  the wider the manager's span of management 
B)  the less frequently the manager needs to make decisions 
C)  the lesser the managers spend time interacting with their subordinates 
D)  the higher the manager's authority

Question 9

_____ are the standards used to judge the "rightness" or "wrongness" of one person's behavior toward others.

Accepted Answer

A)  Policies 
B)  Objectives 
C)  Rules 
D)  Ethics 
A)  Policies 
B)  Objectives 
C)  Rules 
D)  Ethics

Question 10

Whom to promote to a supervisory position is an unprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 11

Determining whether a decision is achieving results involves the control function of management.

Accepted Answer

A) True 
 B)False

Question 12

The Crawford Slip technique makes use of two elements that are important to creativity: fluency and leniency.

Accepted Answer

A) True 
 B)False

Question 13

Supervisors are, first and foremost, "fixers."

Accepted Answer

A) True 
 B)False

Question 14

_____ means that the whole is greater than the sum of the parts.

Accepted Answer

A)  Synergy 
B)  Energy 
C)  Fluency 
D)  Equity 
A)  Synergy 
B)  Energy 
C)  Fluency 
D)  Equity

Question 15

Which of the following statements is true of decision making?

Accepted Answer

A)  If a given event is inevitable, a decision need not be made. 
B)  Decisions should never contain an element of uncertainty. 
C)  The possibility of doing nothing is not an alternative in the decision making process. 
D)  A decision is made only when there is a single solution to a problem. 
A)  If a given event is inevitable, a decision need not be made. 
B)  Decisions should never contain an element of uncertainty. 
C)  The possibility of doing nothing is not an alternative in the decision making process. 
D)  A decision is made only when there is a single solution to a problem.

Question 16

Span of management is the number of decisions a manager can make in one day.

Accepted Answer

A) True 
 B)False

Question 17

Supervisors must make more decisions more frequently-and often more quickly-than other managers.

Accepted Answer

A) True 
 B)False

Question 18

When a supervisor solves a problem or makes the decision himself, using the information available to him, he is using the _____.

Accepted Answer

A)  autocratic approach 
B)  group concensus approach 
C)  consultative approach 
D)  optimum decision style 
A)  autocratic approach 
B)  group concensus approach 
C)  consultative approach 
D)  optimum decision style

Question 19

In a cost/benefit analysis, a supervisor evaluates what each alternative will cost in terms of financial resources alone.

Accepted Answer

A) True 
 B)False

Question 20

According to Myers and Briggs, people who rely primarily on _____ tend to be patient, practical, and realistic.

Accepted Answer

A)  sensing 
B)  thinking 
C)  intuition 
D)  feeling 
A)  sensing 
B)  thinking 
C)  intuition 
D)  feeling

Ethics are the standards that are used to judge rightness or wrongness of a person's behavior toward others.

Handling a severe accident warrants a programmed decision.

Programmed decisions are decisions that occur infrequently and require a different response each time.

If there is only one alternative, _____.

Describe the two elements that are important in achieving creativity in the Crawford Slip technique.

What role do ethics play in the decision process?

Differentiate between programmed and non-programmed decisions, and give an example of each.

The lower the level of management, _____.

_____ are the standards used to judge the "rightness" or "wrongness" of one person's behavior toward others.

Whom to promote to a supervisory position is an unprogrammed decision.

Determining whether a decision is achieving results involves the control function of management.

The Crawford Slip technique makes use of two elements that are important to creativity: fluency and leniency.

Supervisors are, first and foremost, "fixers."

_____ means that the whole is greater than the sum of the parts.

Which of the following statements is true of decision making?

Span of management is the number of decisions a manager can make in one day.

Supervisors must make more decisions more frequently-and often more quickly-than other managers.

When a supervisor solves a problem or makes the decision himself, using the information available to him, he is using the _____.

In a cost/benefit analysis, a supervisor evaluates what each alternative will cost in terms of financial resources alone.

According to Myers and Briggs, people who rely primarily on _____ tend to be patient, practical, and realistic.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 3: Decision Making Problem Solving and Ethics

Ethics are the standards that are used to judge rightness or wrongness of a person's behavior toward others.

Handling a severe accident warrants a programmed decision.

Programmed decisions are decisions that occur infrequently and require a different response each time.

If there is only one alternative, _____.

Describe the two elements that are important in achieving creativity in the Crawford Slip technique.

What role do ethics play in the decision process?

Differentiate between programmed and non-programmed decisions, and give an example of each.

The lower the level of management, _____.

_____ are the standards used to judge the "rightness" or "wrongness" of one person's behavior toward others.

Whom to promote to a supervisory position is an unprogrammed decision.

Determining whether a decision is achieving results involves the control function of management.

The Crawford Slip technique makes use of two elements that are important to creativity: fluency and leniency.

Supervisors are, first and foremost, "fixers."

_____ means that the whole is greater than the sum of the parts.

Which of the following statements is true of decision making?

Span of management is the number of decisions a manager can make in one day.

Supervisors must make more decisions more frequently-and often more quickly-than other managers.

When a supervisor solves a problem or makes the decision himself, using the information available to him, he is using the _____.

In a cost/benefit analysis, a supervisor evaluates what each alternative will cost in terms of financial resources alone.

According to Myers and Briggs, people who rely primarily on _____ tend to be patient, practical, and realistic.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters