Question 1

When solving a problem, it is important to identify the factors causing the problem.

Accepted Answer

A) True 
 B)False

Question 2

The highest level of ethical behavior is the legal level, adhering to the "law of the land."

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements is true of problem solving?

Accepted Answer

A)  The golden rule of management is that a supervisor should always consider a problem as an opportunity. 
B)  Decision making is unrelated to problem solving. 
C)  Effective supervisors analyze problems, and solve them by eliminating their causes. 
D)  Placing greater emphasis on problems can help a supervisor to identify opportunities. 
A)  The golden rule of management is that a supervisor should always consider a problem as an opportunity. 
B)  Decision making is unrelated to problem solving. 
C)  Effective supervisors analyze problems, and solve them by eliminating their causes. 
D)  Placing greater emphasis on problems can help a supervisor to identify opportunities.

Question 4

Brainstorming is a process that is used as a technique to foster creative problem solving.

Accepted Answer

A) True 
 B)False

Question 5

Describe what brainstorming is used for and the four guidelines that are part of this technique.

Accepted Answer

Brainstorming is used to generate multip

Question 6

Decision making is considering and selecting a course of action from among alternatives.

Accepted Answer

A) True 
 B)False

Question 7

According to Myers and Briggs, people who prefer _____ tend to be successful in applying skills in interpersonal and human relations.

Accepted Answer

A)  thinking 
B)  sensing 
C)  feeling 
D)  intuition 
A)  thinking 
B)  sensing 
C)  feeling 
D)  intuition

Question 8

A non-programmed decision:

Accepted Answer

A)  is routine and repetitive. 
B)  is the decision taken by a supervisor when a given situation is inevitable. 
C)  requires different responses each time. 
D)  is handled by supervisors in a systematic way as it requires the same response each time. 
A)  is routine and repetitive. 
B)  is the decision taken by a supervisor when a given situation is inevitable. 
C)  requires different responses each time. 
D)  is handled by supervisors in a systematic way as it requires the same response each time.

When solving a problem, it is important to identify the factors causing the problem.

The highest level of ethical behavior is the legal level, adhering to the "law of the land."

Which of the following statements is true of problem solving?

Brainstorming is a process that is used as a technique to foster creative problem solving.

Describe what brainstorming is used for and the four guidelines that are part of this technique.

Decision making is considering and selecting a course of action from among alternatives.

According to Myers and Briggs, people who prefer _____ tend to be successful in applying skills in interpersonal and human relations.

A non-programmed decision:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 3: Decision Making Problem Solving and Ethics

When solving a problem, it is important to identify the factors causing the problem.

The highest level of ethical behavior is the legal level, adhering to the "law of the land."

Which of the following statements is true of problem solving?

Brainstorming is a process that is used as a technique to foster creative problem solving.

Describe what brainstorming is used for and the four guidelines that are part of this technique.

Decision making is considering and selecting a course of action from among alternatives.

According to Myers and Briggs, people who prefer _____ tend to be successful in applying skills in interpersonal and human relations.

A non-programmed decision:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters