Exam 3: Decision Making Problem Solving and Ethics

The Myers-Briggs Type Indicator (MBTI) helps identify a group's problem-solving style.

Define decision making and give an example.

List and discuss the six steps in the decision-making process.

_____ is one of the two elements of the Crawford Slip technique.

Every effective supervisor must be a good detective.

According to the Crawford Slip technique, _____ is the ability to use free association to generate or classify ideas in categories.

Joan reported late for work on several occasions this week. In handling this situation, her supervisor Jim will probably use a programmed decision.

The decision about how frequently to do maintenance servicing is an example of a:

A situation that is viewed as a source of anxiety or distress can best be called an opportunity.

The nominal group technique is structured and generates ideas through round-robin individual responses.

A fire accident just occurred in the department that Tom supervises. Which type of decision must Tom make in the given situation?

The last step in the decision-making process is:

_____ is a good technique to use to generate a full set of alternatives.

Synergy means that the whole is less than the sum of the parts.

Sometimes policies, procedures, and rules provide information that affect a decision.

Decision makers attempt to minimize the possibility of risk by not attempting to forecast outcomes or variables.

Which of the following is TRUE about the nominal group technique?

The Myers-Briggs Type Indicator measures four dichotomies of personality types.

A _____ is one which is routine and repetitive.

Fluency is the ability to let ideas flow out of your head like water over a waterfall.