Question 1

Using management by exception:

Accepted Answer

A)  supervisors develop actions to be taken before or during the course of a job, to prevent things from going wrong. 
B)  supervisors invest equal time and effort on all activities irrespective of how big or small they are. 
C)  supervisors establish a point of activity where performance is measured early enough so that corrective action can be taken. 
D)  supervisors set priorities for activities, depending on their importance, and to focus their efforts on top-priority items. 
A)  supervisors develop actions to be taken before or during the course of a job, to prevent things from going wrong. 
B)  supervisors invest equal time and effort on all activities irrespective of how big or small they are. 
C)  supervisors establish a point of activity where performance is measured early enough so that corrective action can be taken. 
D)  supervisors set priorities for activities, depending on their importance, and to focus their efforts on top-priority items.

Question 2

Effective controls must focus on critical factors that affect only the organization's abilities to achieve objectives.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT one of the three types of control systems?

Accepted Answer

A)  Concurrent 
B)  Feedforward 
C)  Conclusive 
D)  Feedback 
A)  Concurrent 
B)  Feedforward 
C)  Conclusive 
D)  Feedback

Question 4

Which of the following would be an intangible standard?

Accepted Answer

A)  Cooperative attitudes 
B)  Minimum size tolerances 
C)  Quality and durability of materials 
D)  Scheduled project completion dates 
A)  Cooperative attitudes 
B)  Minimum size tolerances 
C)  Quality and durability of materials 
D)  Scheduled project completion dates

Question 5

Distinguish between tangible and intangible standards.

Accepted Answer

Tangible standards are standards that ar

Question 6

Concurrent controls are sometimes referred to as "screening controls."

Accepted Answer

A) True 
 B)False

Question 7

If sales fall 5% below forecast, a sales manager takes no action. If, however, sales fall 20% below forecast, the sales manager and the district manager schedule a sales review meeting. This is an example of:

Accepted Answer

A)  impoverished management. 
B)  management by exception. 
C)  intangible standards management. 
D)  country club management. 
A)  impoverished management. 
B)  management by exception. 
C)  intangible standards management. 
D)  country club management.

Question 8

Feedforward controls are preventive controls that try and anticipate problems before they occur.

Accepted Answer

A) True 
 B)False

Using management by exception:

Effective controls must focus on critical factors that affect only the organization's abilities to achieve objectives.

Which of the following is NOT one of the three types of control systems?

Which of the following would be an intangible standard?

Distinguish between tangible and intangible standards.

Concurrent controls are sometimes referred to as "screening controls."

If sales fall 5% below forecast, a sales manager takes no action. If, however, sales fall 20% below forecast, the sales manager and the district manager schedule a sales review meeting. This is an example of:

Feedforward controls are preventive controls that try and anticipate problems before they occur.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 13: Exercising Control

Using management by exception:

Effective controls must focus on critical factors that affect only the organization's abilities to achieve objectives.

Which of the following is NOT one of the three types of control systems?

Which of the following would be an intangible standard?

Distinguish between tangible and intangible standards.

Concurrent controls are sometimes referred to as "screening controls."

If sales fall 5% below forecast, a sales manager takes no action. If, however, sales fall 20% below forecast, the sales manager and the district manager schedule a sales review meeting. This is an example of:

Feedforward controls are preventive controls that try and anticipate problems before they occur.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters