Question 1

Government tax incentives encourage business investment in new technology that increases productivity.

Accepted Answer

A) True 
 B)False

Question 2

Technical factors such as defective tools and poor mechanical construction account for most work-related injuries.

Accepted Answer

A) True 
 B)False

Question 3

In the 1980s, one of the things that productivity stagnation could be traced to was:

Accepted Answer

A)  conservative management. 
B)  competitive management. 
C)  autocratic management. 
D)  complacent management. 
A)  conservative management. 
B)  competitive management. 
C)  autocratic management. 
D)  complacent management.

Question 4

A cause and effect diagram is also called a:

Accepted Answer

A)  Pareto chart. 
B)  control chart. 
C)  fishbone diagram. 
D)  check sheet. 
A)  Pareto chart. 
B)  control chart. 
C)  fishbone diagram. 
D)  check sheet.

Question 5

Lower level management lays the foundation for the achievement of high quality.

Accepted Answer

A) True 
 B)False

Question 6

Total quality can be achieved through continuous improvement of the organization's products, services, and processes.

Accepted Answer

A) True 
 B)False

Government tax incentives encourage business investment in new technology that increases productivity.

Technical factors such as defective tools and poor mechanical construction account for most work-related injuries.

In the 1980s, one of the things that productivity stagnation could be traced to was:

A cause and effect diagram is also called a:

Lower level management lays the foundation for the achievement of high quality.

Total quality can be achieved through continuous improvement of the organization's products, services, and processes.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 14: Controlling Productivity Quality and Safety

Government tax incentives encourage business investment in new technology that increases productivity.

Technical factors such as defective tools and poor mechanical construction account for most work-related injuries.

In the 1980s, one of the things that productivity stagnation could be traced to was:

A cause and effect diagram is also called a:

Lower level management lays the foundation for the achievement of high quality.

Total quality can be achieved through continuous improvement of the organization's products, services, and processes.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters