Question 1

Productivity can be increased by increasing output without changing total costs.

Accepted Answer

A) True 
 B)False

Question 2

W. Edwards Deming was associated with all of the following ideas, EXCEPT :

Accepted Answer

A)  the 85-15 rule. 
B)  noting that special cause variations can sometimes be addressed by individual workers. 
C)  stating that management rather than employees is to be blamed for most quality-related issues. 
D)  histogram representation. 
A)  the 85-15 rule. 
B)  noting that special cause variations can sometimes be addressed by individual workers. 
C)  stating that management rather than employees is to be blamed for most quality-related issues. 
D)  histogram representation.

Question 3

One approach to increasing productivity is to increase input costs while decreasing output value.

Accepted Answer

A) True 
 B)False

Question 4

Total quality is a narrower process than quality control.

Accepted Answer

A) True 
 B)False

Question 5

What is OSHA and what does it do?

Accepted Answer

OSHA stands for the Occupational Safety

Question 6

List the four groups influencing productivity in the United States.

Accepted Answer

The four groups influencing productivity

Question 7

In effective employee involvement teams, _____.

Accepted Answer

A)  projects should be related to participants' work 
B)  projects should be individual activities 
C)  managers at the top need not be committed to the concept 
D)  only supervisors should handle the decision-making activities 
A)  projects should be related to participants' work 
B)  projects should be individual activities 
C)  managers at the top need not be committed to the concept 
D)  only supervisors should handle the decision-making activities

Question 8

A flowchart is a visual representation of the sequence of steps needed to complete a process.

Accepted Answer

A) True 
 B)False

Question 9

The supervisor's role in achieving quality is to:

Accepted Answer

A)  let employees know that mediocre quality is acceptable. 
B)  exclude workers in achieving and controlling quality. 
C)  make sure projects are completed as individual activities. 
D)  provide feedback regarding recommendations and solutions. 
A)  let employees know that mediocre quality is acceptable. 
B)  exclude workers in achieving and controlling quality. 
C)  make sure projects are completed as individual activities. 
D)  provide feedback regarding recommendations and solutions.

Question 10

Productivity can be increased by decreasing input costs without decreasing total output.

Accepted Answer

A) True 
 B)False

Question 11

Discuss how productivity in the U.S. has changed from the 1980s to the present.

Accepted Answer

U.S. productivity stagnated during the 1

Question 12

In implementing the 5S practice, shine involves:

Accepted Answer

A)  periodically reviewing and evaluating the team's performance. 
B)  establishing standard procedures for maintaining the work area. 
C)  arranging and organizing the work area. 
D)  thoroughly cleaning the work area. 
A)  periodically reviewing and evaluating the team's performance. 
B)  establishing standard procedures for maintaining the work area. 
C)  arranging and organizing the work area. 
D)  thoroughly cleaning the work area.

Question 13

The system in which materials arrive as close as feasible to when they are needed in the production process is referred to as:

Accepted Answer

A)  deming's 85-15 rule. 
B)  just-in-time inventory. 
C)  computer-assisted manufacturing. 
D)  total quality improvement. 
A)  deming's 85-15 rule. 
B)  just-in-time inventory. 
C)  computer-assisted manufacturing. 
D)  total quality improvement.

Question 14

Just-in-time inventory control minimizes holding and storage costs.

Accepted Answer

A) True 
 B)False

Question 15

What is the supervisor's role in cost control?

Accepted Answer

Supervisors direct the operating work of

Question 16

A country's productivity indicates how efficiently its human resources are utilized in producing goods and services.

Accepted Answer

A) True 
 B)False

Question 17

General, routine variations built into a system are called:

Accepted Answer

A)  manufacturing variances. 
B)  special case variations. 
C)  common cause variations. 
D)  checked variations. 
A)  manufacturing variances. 
B)  special case variations. 
C)  common cause variations. 
D)  checked variations.

Question 18

A ____ occurs intermittently and is associated with a specific event.

Accepted Answer

A)  manufacturing variance 
B)  special case variance 
C)  common cause variance 
D)  checked variance 
A)  manufacturing variance 
B)  special case variance 
C)  common cause variance 
D)  checked variance

Question 19

During the 1980s, the lower average age of workers resulted in a(n) _____.

Accepted Answer

A)  decrease in productivity 
B)  increase in motivation 
C)  decrease in inadequacy 
D)  increase in skill 
A)  decrease in productivity 
B)  increase in motivation 
C)  decrease in inadequacy 
D)  increase in skill

Question 20

A company produces 240,000 units and has a total cost of $60,000. Therefore, the productivity is:

Accepted Answer

A)  60 units per dollar. 
B)  4 units per dollar. 
C)  24 units per dollar. 
D)  6 units per dollar. 
A)  60 units per dollar. 
B)  4 units per dollar. 
C)  24 units per dollar. 
D)  6 units per dollar.

Productivity can be increased by increasing output without changing total costs.

W. Edwards Deming was associated with all of the following ideas, EXCEPT :

One approach to increasing productivity is to increase input costs while decreasing output value.

Total quality is a narrower process than quality control.

What is OSHA and what does it do?

List the four groups influencing productivity in the United States.

In effective employee involvement teams, _____.

A flowchart is a visual representation of the sequence of steps needed to complete a process.

The supervisor's role in achieving quality is to:

Productivity can be increased by decreasing input costs without decreasing total output.

Discuss how productivity in the U.S. has changed from the 1980s to the present.

In implementing the 5S practice, shine involves:

The system in which materials arrive as close as feasible to when they are needed in the production process is referred to as:

Just-in-time inventory control minimizes holding and storage costs.

What is the supervisor's role in cost control?

A country's productivity indicates how efficiently its human resources are utilized in producing goods and services.

General, routine variations built into a system are called:

A ____ occurs intermittently and is associated with a specific event.

During the 1980s, the lower average age of workers resulted in a(n) _____.

A company produces 240,000 units and has a total cost of $60,000. Therefore, the productivity is:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 14: Controlling Productivity Quality and Safety

Productivity can be increased by increasing output without changing total costs.

W. Edwards Deming was associated with all of the following ideas, EXCEPT :

One approach to increasing productivity is to increase input costs while decreasing output value.

Total quality is a narrower process than quality control.

What is OSHA and what does it do?

List the four groups influencing productivity in the United States.

In effective employee involvement teams, _____.

A flowchart is a visual representation of the sequence of steps needed to complete a process.

The supervisor's role in achieving quality is to:

Productivity can be increased by decreasing input costs without decreasing total output.

Discuss how productivity in the U.S. has changed from the 1980s to the present.

In implementing the 5S practice, shine involves:

The system in which materials arrive as close as feasible to when they are needed in the production process is referred to as:

Just-in-time inventory control minimizes holding and storage costs.

What is the supervisor's role in cost control?

A country's productivity indicates how efficiently its human resources are utilized in producing goods and services.

General, routine variations built into a system are called:

A ____ occurs intermittently and is associated with a specific event.

During the 1980s, the lower average age of workers resulted in a(n) _____.

A company produces 240,000 units and has a total cost of $60,000. Therefore, the productivity is:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters