Question 1

The fourteenth amendment to the U.S. Constitution guarantees every citizen due process under the law.

Accepted Answer

A) True 
 B)False

Question 2

____ is the process used to determine to what extent an employee is performing the job in the way it was intended to be done.

Accepted Answer

A)  Performance appraisal 
B)  Management by objectives 
C)  Career counseling 
D)  Performance planning 
A)  Performance appraisal 
B)  Management by objectives 
C)  Career counseling 
D)  Performance planning

Question 3

The word, "discipline" can be used to refer to all of the following concepts, EXCEPT:

Accepted Answer

A)  self-control. 
B)  performance appraisal. 
C)  punishment for improper behavior. 
D)  conditions leading to orderly behavior. 
A)  self-control. 
B)  performance appraisal. 
C)  punishment for improper behavior. 
D)  conditions leading to orderly behavior.

Question 4

The supervisor should deal with honest mistakes made by an employee through:

Accepted Answer

A)  oral warning. 
B)  counseling. 
C)  written reprimand. 
D)  suspension. 
A)  oral warning. 
B)  counseling. 
C)  written reprimand. 
D)  suspension.

Question 5

Why are appraisal interviews difficult for the supervisor?

Accepted Answer

Conducting the appraisal interview is th

Question 6

Top managers control the operating procedures needed to achieve an organization's objectives.

Accepted Answer

A) True 
 B)False

Question 7

Why is orientation of new employees important? What is usually involved?

Accepted Answer

On the first day on a new job a new empl

Question 8

According to the ____ an employer can dismiss an employee for any reason.

Accepted Answer

A)  due process 
B)  disciplinary restraint 
C)  termination-at-will rule 
D)  disciplinary layoff 
A)  due process 
B)  disciplinary restraint 
C)  termination-at-will rule 
D)  disciplinary layoff

Question 9

____ of testing is demonstrated by a high positive correlation between the applicant's test score and some objective measure of job performance.

Accepted Answer

A)  Validity 
B)  Authority 
C)  Reliability 
D)  Security 
A)  Validity 
B)  Authority 
C)  Reliability 
D)  Security

Question 10

Being overly concerned with avoiding errors stifles initiative, and encourages employees to postpone decisions or avoid making them altogether.

Accepted Answer

A) True 
 B)False

Question 11

The Equal Employment Opportunity Commission publishes the _____.

Accepted Answer

A)  Specific, Measurable, Attainable, Rewarding, and Time defined training goals 
B)  Genetic Information Non-Discrimination Policy 
C)  Affirmative Action Procedures 
D)  Uniform Guidelines on Employee Selection Procedures 
A)  Specific, Measurable, Attainable, Rewarding, and Time defined training goals 
B)  Genetic Information Non-Discrimination Policy 
C)  Affirmative Action Procedures 
D)  Uniform Guidelines on Employee Selection Procedures

Question 12

With a graduated scale of penalties, _____.

Accepted Answer

A)  the types of disciplinary actions are decided without consulting unions 
B)  management cannot discharge an employee for an intolerable offense 
C)  the punishment becomes more severe after the offense is repeated 
D)  the first oral warning goes into the employee's records 
A)  the types of disciplinary actions are decided without consulting unions 
B)  management cannot discharge an employee for an intolerable offense 
C)  the punishment becomes more severe after the offense is repeated 
D)  the first oral warning goes into the employee's records

Question 13

IQ tests are designed to measure the applicant's capacity to learn, to solve problems, and to understand relationships.

Accepted Answer

A) True 
 B)False

Question 14

When a supervisor disciplines an employee, the supervisor:

Accepted Answer

A)  should try to retain a normal relationship with that person. 
B)  should apologize as soon as possible. 
C)  should try to change the employee's personality. 
D)  should chastise the employee. 
A)  should try to retain a normal relationship with that person. 
B)  should apologize as soon as possible. 
C)  should try to change the employee's personality. 
D)  should chastise the employee.

Question 15

_____ interpret policies for employees and carry out and carry out the organization's wishes for selecting and training employees.

Accepted Answer

A)  Top managers 
B)  Middle managers 
C)  Supervisors 
D)  Project managers 
A)  Top managers 
B)  Middle managers 
C)  Supervisors 
D)  Project managers

Question 16

If tests are used in making the selection decision, employers must be able to demonstrate their validity.

Accepted Answer

A) True 
 B)False

Question 17

_____ are the most important people in achieving an organization's human resources objectives.

Accepted Answer

A)  Supervisors 
B)  Employees 
C)  Middle managers 
D)  Top managers 
A)  Supervisors 
B)  Employees 
C)  Middle managers 
D)  Top managers

Question 18

Describe a typical procedure for selecting employees for a specific job.

Accepted Answer

Although each job will require an indivi

Question 19

Performance appraisals should be beneficial to the employee as well as the organization.

Accepted Answer

A) True 
 B)False

Question 20

Training is defined as:

Accepted Answer

A)  the high positive correlation between the applicant's test scores and some objective measure of job performance. 
B)  the process to measure an applicant's capacity to learn, solve problems, understand relationships, knowledge of and ability to do a given job, and emotional adjustment and attitude. . 
C)  the procedure of familiarizing a new employee with the company surroundings, policies, and job responsibilities. 
D)  the process by which employees are taught knowledge, skills, and competencies to improve their capabilities, competencies, productivity, and/or performance. 
A)  the high positive correlation between the applicant's test scores and some objective measure of job performance. 
B)  the process to measure an applicant's capacity to learn, solve problems, understand relationships, knowledge of and ability to do a given job, and emotional adjustment and attitude. . 
C)  the procedure of familiarizing a new employee with the company surroundings, policies, and job responsibilities. 
D)  the process by which employees are taught knowledge, skills, and competencies to improve their capabilities, competencies, productivity, and/or performance.

The fourteenth amendment to the U.S. Constitution guarantees every citizen due process under the law.

____ is the process used to determine to what extent an employee is performing the job in the way it was intended to be done.

The word, "discipline" can be used to refer to all of the following concepts, EXCEPT:

The supervisor should deal with honest mistakes made by an employee through:

Why are appraisal interviews difficult for the supervisor?

Top managers control the operating procedures needed to achieve an organization's objectives.

Why is orientation of new employees important? What is usually involved?

According to the ____ an employer can dismiss an employee for any reason.

____ of testing is demonstrated by a high positive correlation between the applicant's test score and some objective measure of job performance.

Being overly concerned with avoiding errors stifles initiative, and encourages employees to postpone decisions or avoid making them altogether.

The Equal Employment Opportunity Commission publishes the _____.

With a graduated scale of penalties, _____.

IQ tests are designed to measure the applicant's capacity to learn, to solve problems, and to understand relationships.

When a supervisor disciplines an employee, the supervisor:

_____ interpret policies for employees and carry out and carry out the organization's wishes for selecting and training employees.

If tests are used in making the selection decision, employers must be able to demonstrate their validity.

_____ are the most important people in achieving an organization's human resources objectives.

Describe a typical procedure for selecting employees for a specific job.

Performance appraisals should be beneficial to the employee as well as the organization.

Training is defined as:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

The Supervisor Labor Relations and Legal Issues

Filters

Exam 15: Selecting Appraising and Disciplining Employees

The fourteenth amendment to the U.S. Constitution guarantees every citizen due process under the law.

____ is the process used to determine to what extent an employee is performing the job in the way it was intended to be done.

The word, "discipline" can be used to refer to all of the following concepts, EXCEPT:

The supervisor should deal with honest mistakes made by an employee through:

Why are appraisal interviews difficult for the supervisor?

Top managers control the operating procedures needed to achieve an organization's objectives.

Why is orientation of new employees important? What is usually involved?

According to the ____ an employer can dismiss an employee for any reason.

____ of testing is demonstrated by a high positive correlation between the applicant's test score and some objective measure of job performance.

Being overly concerned with avoiding errors stifles initiative, and encourages employees to postpone decisions or avoid making them altogether.

The Equal Employment Opportunity Commission publishes the _____.

With a graduated scale of penalties, _____.

IQ tests are designed to measure the applicant's capacity to learn, to solve problems, and to understand relationships.

When a supervisor disciplines an employee, the supervisor:

_____ interpret policies for employees and carry out and carry out the organization's wishes for selecting and training employees.

If tests are used in making the selection decision, employers must be able to demonstrate their validity.

_____ are the most important people in achieving an organization's human resources objectives.

Describe a typical procedure for selecting employees for a specific job.

Performance appraisals should be beneficial to the employee as well as the organization.

Training is defined as:

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

The Supervisor Labor Relations and Legal Issues

Filters