Exam 15: Application Module A: Applying Social Psychology to Consumer Behavior

Dana says she was terrified when she was assaulted and is not sure she can identify who did it, especially since her glasses were knocked off early during the assault. She views a lineup in which the "true" perpetrator is known to be present. Dana, however, cannot pick the individual out of the line-up, resulting in a(n)____.

Research indicates that ____ of U.S. professionals indicated that a positive online reputation influences their decision to hire job candidates.

Janae is doing an interview with a series of prospective employees. She asks each candidate the same questions in the same order and rates their answers on a predetermined rating scale. Janae is conducting a(n)____ interview.

Most researchers contend that the best way to know when a person is stressed is to ____.

If an employee compares how much effort he puts in at work and feels undercompensated for that effort, he may reduce his effort in the future, according to ____.

According to the text, the best way to eliminate biases in jury judgments resulting from pretrial exposure to trial-related information is by making use of ____.

As discussed in the text, the consumer consumption process begins ____.

The best source in overall hiring volume, quality of hires, speed (application-to-hire time in days), and best employee retention after one and two years is ____.

After World War II, the United States had a lot of manufacturing capabilities but ____.

When male rats are under stress, they react with the fight-or-flight response. Female rats, on the other hand, may react with ____.

When we believe the event will be extremely demanding and will put us at risk for damage, we make a(n)____ appraisal.

Services like Klout.com help advertisers ____.

The main distinction between the terms crowding and density is that crowding refers to ____, while density refers to ____.

The importance of physical location within a store is illustrated by the observation that moving the grocery store deli from the back of the store to the front increase sales by ____.

When jurors have been exposed to pretrial publicity, they ____.

If you discriminate against an individual in a protected class in a hiring decision, you must be sure that the reason for your discrimination is based upon a(n)____.

Research suggests that the major components of air pollution affect the health of ____ people in the United States.

According to social psychological research, which of the following is NOT a particularly effective way to shift people's attitudes and behaviors regarding the environment?

The process used by managers to determine their needs with regard to human resources, including retaining talented as well as removing poor performers, is called ____.

Which of the following is the best example of the one-person trap?