Exam 6: Decision Making for Organizational Change

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Identify the pros and cons that must be weighed in evaluating the potential success of a macro change process (Step 7 of PREPARE). Explain why each is important. Describe the three options available to you at the end of this process.

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When evaluating the potential success of a macro change process, there are several pros and cons that must be weighed. It is important to consider these factors in order to make an informed decision about whether to proceed with the change process.

Pros:
1. Improved efficiency and effectiveness: A successful macro change process can lead to improved efficiency and effectiveness within the organization, resulting in better overall performance and outcomes.

2. Increased innovation and adaptability: Implementing macro changes can encourage innovation and adaptability within the organization, allowing it to better respond to changing market conditions and customer needs.

3. Enhanced employee engagement and satisfaction: A successful change process can lead to increased employee engagement and satisfaction, as employees feel more empowered and involved in shaping the future of the organization.

Cons:
1. Resistance to change: Implementing macro changes can be met with resistance from employees and other stakeholders, which can hinder the success of the process.

2. Disruption to operations: Making large-scale changes to the organization can disrupt day-to-day operations, potentially leading to decreased productivity and performance in the short term.

3. Uncertainty and risk: Macro change processes often involve a degree of uncertainty and risk, as it is difficult to predict the exact outcomes of the changes and their impact on the organization.

It is important to carefully weigh these pros and cons in order to make an informed decision about whether to proceed with the macro change process. At the end of this process, there are three options available:

1. Proceed with the change process: If the potential benefits of the macro change outweigh the potential drawbacks, the organization may choose to proceed with the change process.

2. Modify the change process: If there are significant concerns or risks associated with the proposed changes, the organization may choose to modify the change process in order to mitigate these issues.

3. Abandon the change process: If the potential risks and drawbacks of the macro change outweigh the potential benefits, the organization may choose to abandon the change process altogether and explore alternative strategies for improvement.

A technique that organizes information so that major variables acting for or against macro change can be identified is called a(n):

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A

Macro reality is defined as the macro environment in which you work.

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One way to look at organizational change is to frame it as an innovation.

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Patti speaks of   as a practitioner championing or defending the rights of clients when such advocacy is not part of the job description.

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Agencies may have both formal and informal policies.

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People of influence who might help in a macro change include:

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Traditionally social workers were trained primarily in skills oriented toward working directly with individual clients, groups, and families.

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The case example in this chapter was designed to show you how the PREPARE process works in macro practice change.

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Identify   the   two   substeps   involved   in   Step   2   of   the   PREPARE   process   (review   your   macro   and   personal   reality).

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The first step in the assessment of organizational change potential (PREPARE) is:

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You will use the same interpersonal skills working with people in macro practice as you do in other levels of practice.

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Which of the following is (are) true about agency policies?

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According to the text, any program, technique, or activity perceived as new by a population group or organization is called a(n):

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"Decide to seriously evaluate the potential for macro level intervention" is the first substep in Step 1 of the PREPARE process.

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Emphasizing only those aspects of an argument that is in your favor is an example of a covert activity.

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The change agent is the person who feels some change within the agency is needed.

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The______is the detailed blueprint for how to go about achieving the desired macro change.

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In the case example in this chapter, Spiro chooses a strategy involving a personnel change.

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Review of professional and personal risk in the PREPARE process involves calculating the extent to which you are in danger of::

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