Exam 5: Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Which of the following are most likely identified as encouragers (E), restatements (R), paraphrases (P), or summarizations (S)? Client:  I have been having a tough time with my sons. George has been having difficulty in school and I have an appointment for the third time with a counselor. John is acting up in the junior high and has been sassing his mother frequently. Yet, their grades are OK. I wonder if they need more to do. Counselor responses follow. Classify the response. More?

If you use an encourager correctly, you may anticipate the client to

Which of the following might be useful for the interviewer who wishes to work with bilingual clients, even someone not particularly skilled in the language of the client?

Summarizing is primarily used to

Active listening is:

Which of the following is really a correct assertion about encouraging, paraphrasing, and summarizing?

Define from your own perspective the importance of the active listening skills of this chapter. How would you contrast them with questioning techniques?

All but one of the following is an encourager:

Which of the following are most likely identified as encouragers (E), restatements (R), paraphrases (P), or summarizations (S)? Client:  I have been having a tough time with my sons. George has been having difficulty in school and I have an appointment for the third time with a counselor. John is acting up in the junior high and has been sassing his mother frequently. Yet, their grades are OK. I wonder if they need more to do. Counselor responses follow. Classify the response. Both are having trouble in school, yet they are doing OK academically.

Which paraphrase might be more helpful to this client? Counselor:  I am not sure how the problem should be seen. I get a picture of the kids fighting all the time at home. Looks like they simply can't get along, yet they are very bright.

If anything, informed consent when working with children is

What can you expect when you use encouragers, paraphrases, and summarizations?

What are the main characteristics and values of an encourager, paraphrase, and summarization?

The most important function of summarizations is that

A general recommendation for working cross-culturally is to:

Bilingual clients, according to the authors, are

The school or community agency within which you work has a large Puerto Rican community, many of whom still speak Spanish in the home. Assuming your main language is not Spanish, what are some things that you can do to work more effectively with this group? If you come from a Puerto Rican or Spanish background, what advice would you give English-speaking interviewers?

Which of the following are most likely identified as encouragers (E), restatements (R), paraphrases (P), or summarizations (S)? Client:  I have been having a tough time with my sons. George has been having difficulty in school and I have an appointment for the third time with a counselor. John is acting up in the junior high and has been sassing his mother frequently. Yet, their grades are OK. I wonder if they need more to do. Counselor responses follow. Classify the response. Sounds as if you're having trouble with the kids, yet you note they are doing well and wonder if doing more things is the answer.

A check-out at the end of a paraphrase may take all but one of the following forms:

Provide examples of encouragers, restatements, and paraphrases in response to the following client. Client:  This past year I have been feeling more and more down. I am getting to the point that nothing seems to make sense. Nothing is going right. My car broke down, my boss is after me. I had an argument with my son because he wouldn't help me with the lawn. No matter what I do, it simply doesn't work.