Exam 13: Difficult Negotiations: Managing Others Who Play Dirty and Saying No to Those Who Play Nice
Exam 1: The Nature of Negotiation: What it is and Why it Matters28 Questions
Exam 2: Preparation: Building the Foundation for Negotiating29 Questions
Exam 3: Distributive Bargaining: A Strategy for Claiming Value28 Questions
Exam 4: Integrative Bargaining: A Strategy for Creating Value28 Questions
Exam 5: Closing Deals: Persuading the Other Party to Say Yes28 Questions
Exam 6: Communication-The Heart of All Negotiations28 Questions
Exam 7: Decision Making: Are We Truly Rational Beings?28 Questions
Exam 8: Power & influence: Changing others’ attitudes and behaviors28 Questions
Exam 9: Ethics: Right and Wrong Do Exist when you Negotiate28 Questions
Exam 10: Multiparty Negotiations: Managing the Additional28 Questions
Exam 11: Individual Differences28 Questions
Exam 12: International Negotiations: Managing culture and other complexities28 Questions
Exam 13: Difficult Negotiations: Managing Others Who Play Dirty and Saying No to Those Who Play Nice28 Questions
Exam 14: Third-Party Intervention: Recourse When Negotiations Sputter or Fail?28 Questions
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State four reasons why impasses occur and describe some basic strategies for breaking impasses.
(Essay)
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To keep a negotiation moving forward,say "yes" even when you mean "no" until you reach an impasse.
(True/False)
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Even though sharing blame is most productive,when parties' versions of what went wrong differ,one party was actually in the right and the other was actually in the wrong.
(True/False)
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Incompatible negotiation styles are expected during negotiations and are not likely to result in an impasse.
(True/False)
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Negotiators can most effectively minimize the possibility that either side will use dirty tactics during the negotiation by agreeing to:
(Multiple Choice)
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Begin "difficult conversations" by sharing with the other party what you think went wrong and then asking the other party to share what he or she thought went wrong,too.
(True/False)
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