Exam 10: Discipline and Problem Behaviors

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Match each statement to the item listed below
Premises:
failing to terminate an employee when justified
Responses:
demotion
comprehensive discipline
appeal
Correct Answer:
Verified
Premises:
Responses:
failing to terminate an employee when justified
demotion
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Verified

If managers suspect an employee is abusing alcohol or drugs, they should never accuse the employee of doing so, but should focus instead on job deficiencies and corrective action.

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True

Explain the two models developed to address the use of force. Outline them both and discuss their advantages and disadvantages.

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The two models developed to address the use of force are the "escalation of force" model and the "continuum of force" model.

The escalation of force model is based on the idea that force should only be used as a last resort, and that it should be escalated gradually in response to the level of resistance or threat posed by the individual. This model typically involves a series of steps, such as verbal commands, use of non-lethal force (such as pepper spray or a baton), and ultimately, if necessary, the use of lethal force. The advantage of this model is that it emphasizes the importance of de-escalation and the use of force only when absolutely necessary. However, a disadvantage is that it can be difficult to determine when exactly force should be escalated, and there may be situations where officers are unsure of the appropriate level of force to use.

The continuum of force model, on the other hand, is based on the idea that force should be used in a flexible and dynamic manner, depending on the specific circumstances of each situation. This model typically involves a range of options for the use of force, from verbal commands and presence, to physical control techniques, to the use of less-lethal and lethal weapons. The advantage of this model is that it allows for more flexibility and discretion in the use of force, and can be adapted to different situations. However, a disadvantage is that it may be more difficult to establish clear guidelines for the use of force, and there may be concerns about officers using excessive force if they have too much discretion.

In conclusion, both models have their advantages and disadvantages, and the best approach may depend on the specific circumstances and context in which force is being used. It is important for law enforcement agencies to carefully consider and train their officers in the appropriate use of force, and to continually review and update their policies and procedures to ensure that force is used in a responsible and ethical manner.

Discipline is closely related to morale.

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The text of an SOP should not be focused on prohibited acts because __________.

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_________________ are written directives related to policy, procedures, rules, and regulations involving more than one organizational unit.

(Multiple Choice)
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Management under fear of discipline is __________.

(Multiple Choice)
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Which of the following individual types yell and scream, and are often overemotional?

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Both praise and reprimands can be effectively given in one minute.

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Match each statement to the item listed below
Premises:
discretionary authority used when a supervisor feels immediate action is needed
Responses:
balance of consequences
reprimand
appeal
Correct Answer:
Verified
Premises:
Responses:
discretionary authority used when a supervisor feels immediate action is needed
balance of consequences
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Wrongful termination lawsuits have ____________ in the past decade.

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A good discipline philosophy involves __________.

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Explain what the EIS is and list and discuss the five guiding principles.

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Describe the techniques managers can use to deal with different types of problem employees and how these techniques could affect department morale.

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Match each statement to the item listed below
Premises:
considers behavior in terms of what positive and negative results the behavior produces and then focuses on those results
Responses:
balance of consequences
appeal
negligent retention
Correct Answer:
Verified
Premises:
Responses:
considers behavior in terms of what positive and negative results the behavior produces and then focuses on those results
balance of consequences
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Positive, constructive self-discipline is usually least effective.

(True/False)
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Negative discipline should precede positive efforts to gain voluntary compliance.

(True/False)
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No union contract protects workers from discipline when a valid work rule is violated.

(True/False)
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Match each statement to the item listed below
Premises:
a request for a decision to be reviewed by someone higher in command
Responses:
reprimand
comprehensive discipline
PRICE method
Correct Answer:
Verified
Premises:
Responses:
a request for a decision to be reviewed by someone higher in command
reprimand
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_____________________ is a form of civil disobedience reflecting a philosophy on nonviolence.

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