Question 1

Describe the different types of challenges posed by older workers and younger workers to human resource managers.

Accepted Answer

As the oversized Baby Boomer generation begins turning 60, their employers, which include virtually every major American company, face a potential crisis:the loss of key talent and experience through massive retirements. Enlightened companies have responded with programs to retain their best employees through flexible schedules, training opportunities, and creative pay schedules.
As twenty-somethings enter the workforce, they often bring optimism, open minds, technological know-how, a team orientation, and a multicultural perspective. But many also bring an unprecedented sense of entitlement. This translates into startlingly high expectations for their pay, their responsibilities, and their job flexibility, but little willingness to "pay dues." Most have no expectation that their employers will be loyal to them, and they don't feel that they owe their companies strong loyalty. Managing this group can be a challenge, but companies that do it well stand to deliver results for years to come.

Question 2

A company that values its employees:

Accepted Answer

A) does not worry about its profits as long as its employees are satisfied. 
B) does not delegate decision making of its employees. 
C) strives to recognize the untapped potential of its employees. 
D) allows employees to take paid vacations as many times as they want. 
A) does not worry about its profits as long as its employees are satisfied. 
B) does not delegate decision making of its employees. 
C) strives to recognize the untapped potential of its employees. 
D) allows employees to take paid vacations as many times as they want. C

Question 3

Respected human resource managers contribute to increasing the value of the firm by:

Accepted Answer

A) finding ways to raise the value of the firm's human capital. 
B) limiting the reporting relationship with the senior management. 
C) engaging in effective collective bargaining with employees. 
D) disregarding exceptions while enforcing policies. 
A) finding ways to raise the value of the firm's human capital. 
B) limiting the reporting relationship with the senior management. 
C) engaging in effective collective bargaining with employees. 
D) disregarding exceptions while enforcing policies. A

Question 4

For a performance appraisal to be effective, the manager must focus on fairness, relevance, objectivity, and balance.

Accepted Answer

A) True 
 B)False

Question 5

Roy Stewart wants to be an electrician but knows that before he can be hired as a fully qualified electrician, he must assist an experienced electrician for a period of two years before gaining the credentials to work in the field.This type of arrangement is an example of an apprenticeship program.

Accepted Answer

A) True 
 B)False

Question 6

Many new jobs were created during the Great Recession as companies tried to expand.

Accepted Answer

A) True 
 B)False

Question 7

_________ refer to compensation in the form of lump-sum payments, typically to reward strong performance from individual employees.

Accepted Answer

A) Commissions 
B) Salaries 
C) Dividends 
D) Bonuses 
A) Commissions 
B) Salaries 
C) Dividends 
D) Bonuses

Question 8

Discuss the importance and contributions of the Equal Employment Opportunity Commission (EEOC).

Accepted Answer

The most influential piece of employment

Question 9

In the context of employee selection, which of the following statements is true of employment testing?

Accepted Answer

A) Employment testing rarely includes drug testing and physical exams. 
B) A candidate who is right for the job is immune from testing. 
C) Physical exams are highly regulated by state and federal law. 
D) Skills testing and personality testing do not carry any legal risk. 
A) Employment testing rarely includes drug testing and physical exams. 
B) A candidate who is right for the job is immune from testing. 
C) Physical exams are highly regulated by state and federal law. 
D) Skills testing and personality testing do not carry any legal risk.

Question 10

Which of the following statements is true of the wage gap between the pay of a CEO and a typical American employee?

Accepted Answer

A) The wage gap between CEOs and employees decreases with the passage of each year. 
B) Senior management salaries and bonuses were accepted as normal. 
C) The wage gap varied depending on the rise and fall of employment rates. 
D) Data that revealed CEO pay during 2011 was correlated to how well companies fared in the stock market. 
A) The wage gap between CEOs and employees decreases with the passage of each year. 
B) Senior management salaries and bonuses were accepted as normal. 
C) The wage gap varied depending on the rise and fall of employment rates. 
D) Data that revealed CEO pay during 2011 was correlated to how well companies fared in the stock market.

Question 11

Firms that experience a fluctuating need for workers are less likely to hire contingent workers than firms that have a relatively stable need for workers.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true of telecommuting?

Accepted Answer

A) It decreases the productivity of telecommuters. 
B) It makes fostering teamwork among employees easy. 
C) It allows telecommuters to closely connect with their organizations. 
D) It increases annual cost savings for employers. 
A) It decreases the productivity of telecommuters. 
B) It makes fostering teamwork among employees easy. 
C) It allows telecommuters to closely connect with their organizations. 
D) It increases annual cost savings for employers.

Question 13

A _____ plan refers to a scheduling option that allows workers to choose when they start and finish their workdays, as long as they complete the required number of hours.

Accepted Answer

A) job sharing 
B) profit-sharing 
C) pay for performance 
D) flextime 
A) job sharing 
B) profit-sharing 
C) pay for performance 
D) flextime

Question 14

Explain the problems that women workers face in their workplace and the steps taken by human resource managers to retain them.

Accepted Answer

​Over the past few decades, women have m

Question 15

In the context of human resource management challenges, which of the following statements is true of older workers?

Accepted Answer

A) Older workers have no expectation that their employers will be loyal to them, and they don't feel that they owe their companies strong loyalty. 
B) Many companies have started flexible schedules, training opportunities, and creative pay schedules to retain their best older employees. 
C) Older workers have startlingly high expectations for their pay, their responsibilities, and job flexibility, but little willingness to "pay dues." 
D) Unlike younger workers, older workers have a proven ability to multitask and a multicultural perspective. 
A) Older workers have no expectation that their employers will be loyal to them, and they don't feel that they owe their companies strong loyalty. 
B) Many companies have started flexible schedules, training opportunities, and creative pay schedules to retain their best older employees. 
C) Older workers have startlingly high expectations for their pay, their responsibilities, and job flexibility, but little willingness to "pay dues." 
D) Unlike younger workers, older workers have a proven ability to multitask and a multicultural perspective.

Question 16

_________ is the first step in the training and development process, designed to introduce new employees to the company culture.

Accepted Answer

A) Orientation 
B) An interview 
C) Performance appraisal 
D) Job analysis 
A) Orientation 
B) An interview 
C) Performance appraisal 
D) Job analysis

Question 17

Employers should always document sound business reasons for termination and share those reasons with the employee.

Accepted Answer

A) True 
 B)False

Question 18

James was recently hired by BubFizz Soda Inc.He is given the option to work for four nine-hour days instead of three twelve-hour days as part of his benefits as an employee. Which of the following benefits is being provided by BubFizz Soda Inc.?

Accepted Answer

A) A cafeteria-style benefits 
B) Telecommuting 
C) A compressed workweek program 
D) Pay for knowledge type scheduling 
A) A cafeteria-style benefits 
B) Telecommuting 
C) A compressed workweek program 
D) Pay for knowledge type scheduling

Question 19

_____ refer to noncash compensation, including programs such as health insurance, vacation, and childcare.

Accepted Answer

A) Salaries 
B) Bonuses 
C) Commissions 
D) Benefits 
A) Salaries 
B) Bonuses 
C) Commissions 
D) Benefits

Question 20

In 2011 and 2012, many economists were concerned about a "jobless recovery" as:

Accepted Answer

A) there was a broken link between pay and performance. 
B) labor markets faltered. 
C) unemployment rates began to fall again. 
D) there was a decrease in the motivation level of employees. 
A) there was a broken link between pay and performance. 
B) labor markets faltered. 
C) unemployment rates began to fall again. 
D) there was a decrease in the motivation level of employees.

Describe the different types of challenges posed by older workers and younger workers to human resource managers.

A company that values its employees:

Respected human resource managers contribute to increasing the value of the firm by:

For a performance appraisal to be effective, the manager must focus on fairness, relevance, objectivity, and balance.

Roy Stewart wants to be an electrician but knows that before he can be hired as a fully qualified electrician, he must assist an experienced electrician for a period of two years before gaining the credentials to work in the field.This type of arrangement is an example of an apprenticeship program.

Many new jobs were created during the Great Recession as companies tried to expand.

_________ refer to compensation in the form of lump-sum payments, typically to reward strong performance from individual employees.

Discuss the importance and contributions of the Equal Employment Opportunity Commission (EEOC).

In the context of employee selection, which of the following statements is true of employment testing?

Which of the following statements is true of the wage gap between the pay of a CEO and a typical American employee?

Firms that experience a fluctuating need for workers are less likely to hire contingent workers than firms that have a relatively stable need for workers.

Which of the following statements is true of telecommuting?

A _____ plan refers to a scheduling option that allows workers to choose when they start and finish their workdays, as long as they complete the required number of hours.

Explain the problems that women workers face in their workplace and the steps taken by human resource managers to retain them.

In the context of human resource management challenges, which of the following statements is true of older workers?

_________ is the first step in the training and development process, designed to introduce new employees to the company culture.

Employers should always document sound business reasons for termination and share those reasons with the employee.

James was recently hired by BubFizz Soda Inc.He is given the option to work for four nine-hour days instead of three twelve-hour days as part of his benefits as an employee. Which of the following benefits is being provided by BubFizz Soda Inc.?

_____ refer to noncash compensation, including programs such as health insurance, vacation, and childcare.

In 2011 and 2012, many economists were concerned about a "jobless recovery" as:

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Marketplace: Business Without Borders

Business Ethics and Social Responsibility: Doing Well by Doing Good

Business Communication: Creating and Delivering Messages that Matter

Business Formation: Choosing the Form that Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation and Leadership: Bringing Business to Life

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

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Exam 15: Human Resources Management: Building a Top Quality Workforce

Describe the different types of challenges posed by older workers and younger workers to human resource managers.

A company that values its employees:

Respected human resource managers contribute to increasing the value of the firm by:

For a performance appraisal to be effective, the manager must focus on fairness, relevance, objectivity, and balance.

Roy Stewart wants to be an electrician but knows that before he can be hired as a fully qualified electrician, he must assist an experienced electrician for a period of two years before gaining the credentials to work in the field.This type of arrangement is an example of an apprenticeship program.

Many new jobs were created during the Great Recession as companies tried to expand.

_________ refer to compensation in the form of lump-sum payments, typically to reward strong performance from individual employees.

Discuss the importance and contributions of the Equal Employment Opportunity Commission (EEOC).

In the context of employee selection, which of the following statements is true of employment testing?

Which of the following statements is true of the wage gap between the pay of a CEO and a typical American employee?

Firms that experience a fluctuating need for workers are less likely to hire contingent workers than firms that have a relatively stable need for workers.

Which of the following statements is true of telecommuting?

A _____ plan refers to a scheduling option that allows workers to choose when they start and finish their workdays, as long as they complete the required number of hours.

Explain the problems that women workers face in their workplace and the steps taken by human resource managers to retain them.

In the context of human resource management challenges, which of the following statements is true of older workers?

_________ is the first step in the training and development process, designed to introduce new employees to the company culture.

Employers should always document sound business reasons for termination and share those reasons with the employee.

James was recently hired by BubFizz Soda Inc.He is given the option to work for four nine-hour days instead of three twelve-hour days as part of his benefits as an employee. Which of the following benefits is being provided by BubFizz Soda Inc.?

_____ refer to noncash compensation, including programs such as health insurance, vacation, and childcare.

In 2011 and 2012, many economists were concerned about a "jobless recovery" as:

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Marketplace: Business Without Borders

Business Ethics and Social Responsibility: Doing Well by Doing Good

Business Communication: Creating and Delivering Messages that Matter

Business Formation: Choosing the Form that Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation and Leadership: Bringing Business to Life

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

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