Question 1

The senior management of a firm recognizes the potential of the human resource (HR)department:

Accepted Answer

A) if the HR department is listed as a line department instead of a staff department on the organization chart. 
B) if the HR department is consulted only when legal problems arise. 
C) if the HR department reports to the CEO of the firm. 
D) if the HR department is spatially close to the senior management. 
A) if the HR department is listed as a line department instead of a staff department on the organization chart. 
B) if the HR department is consulted only when legal problems arise. 
C) if the HR department reports to the CEO of the firm. 
D) if the HR department is spatially close to the senior management.

Question 2

_____ refer to the pay that employees receive over a fixed period, most often weekly or monthly.

Accepted Answer

A) Commissions 
B) Salaries 
C) Wages 
D) Bonuses 
A) Commissions 
B) Salaries 
C) Wages 
D) Bonuses

Question 3

Companies that get the most from their people often consider their _________ their biggest investment.

Accepted Answer

A) top management 
B) trade unions 
C) outsourcing efforts 
D) human resources 
A) top management 
B) trade unions 
C) outsourcing efforts 
D) human resources

Question 4

In the context of employee selection, _________ help uncover an applicant's lies about education, job titles, and compensation.

Accepted Answer

A) applications 
B) references and background checks 
C) performance appraisals 
D) orientation programs 
A) applications 
B) references and background checks 
C) performance appraisals 
D) orientation programs

Question 5

In the context of employment legislation, the Fair Labor Standards Act of 1938 required employers to verify employment eligibility for all new hires.

Accepted Answer

A) True 
 B)False

Question 6

In the context of human resource management challenges, which of the following statements is true of women workers?

Accepted Answer

A) They step out of the workforce early to raise children. 
B) Their work schedules are more flexible than those of men workers. 
C) They are less willing to "pay dues." 
D) They cannot be retained by being provided with flextime benefits. 
A) They step out of the workforce early to raise children. 
B) Their work schedules are more flexible than those of men workers. 
C) They are less willing to "pay dues." 
D) They cannot be retained by being provided with flextime benefits.

Question 7

A benefit given to employees that involves working remotely and connecting to the office via phone lines, fax machines, or broadband networks is known as _____.

Accepted Answer

A) flextime scheduling 
B) telecommuting 
C) job sharing 
D) contingency scheduling 
A) flextime scheduling 
B) telecommuting 
C) job sharing 
D) contingency scheduling

Question 8

Which of the following is most likely to be true if a company adopts external recruitment methods?

Accepted Answer

A) The external recruitment methods will boost the morale of the current employees. 
B) The external recruitment methods will lower the costs of both recruitment and training. 
C) The external recruitment methods will tap into a range of different resources. 
D) The external recruitment methods will lead to a lack of diversity in the long run. 
A) The external recruitment methods will boost the morale of the current employees. 
B) The external recruitment methods will lower the costs of both recruitment and training. 
C) The external recruitment methods will tap into a range of different resources. 
D) The external recruitment methods will lead to a lack of diversity in the long run.

Question 9

Ryan is a human resources manager at Remfur Inc.While recruiting managers for the newly formed regional divisions, he feels the company would benefit greatly from external recruitment. In this case, which of the following methods of recruitment can Ryan use?

Accepted Answer

A) He can transfer a few employees from the company's subsidiary. 
B) He can transfer a few employees from the company's subsidiary., 
C) He can transfer a few employees from the company's subsidiary.,, 
D) He can transfer a few employees from the company's subsidiary.. 
A) He can transfer a few employees from the company's subsidiary. 
B) He can transfer a few employees from the company's subsidiary., 
C) He can transfer a few employees from the company's subsidiary.,, 
D) He can transfer a few employees from the company's subsidiary..

Question 10

In the context of adopting a written policy against sexual harassment, taking "reasonable care" also means:

Accepted Answer

A) taking the initiative to transfer the victim to a subsidiary of the same company. 
B) providing training to employees to make them understand that that the firm does not tolerate sexual harassment. 
C) considering the number of times the victim has been sexually harassed. 
D) taking adequate measures to offer compensation to the victim and severely warning the employee who harassed the victim. 
A) taking the initiative to transfer the victim to a subsidiary of the same company. 
B) providing training to employees to make them understand that that the firm does not tolerate sexual harassment. 
C) considering the number of times the victim has been sexually harassed. 
D) taking adequate measures to offer compensation to the victim and severely warning the employee who harassed the victim.

Question 11

The goal of human resource management is to nurture an organization's human investment so that it yields the highest possible return.

Accepted Answer

A) True 
 B)False

Question 12

Respected human resource departments typically figure out ways to quantify their impact on the company:

Accepted Answer

A) by coordinating the deadlines of all departments within the company. 
B) by evaluating the strategic goals achieved by the company's workforce. 
C) in terms of dollars and cents. 
D) in terms of the company's production rates. 
A) by coordinating the deadlines of all departments within the company. 
B) by evaluating the strategic goals achieved by the company's workforce. 
C) in terms of dollars and cents. 
D) in terms of the company's production rates.

Question 13

The United States has one of the lowest wage gaps among all developed countries.

Accepted Answer

A) True 
 B)False

Question 14

James is a 57-year-old accountant who has worked for a large software firm for almost 30 years. His yearly evaluations have always showed that he exhibits high performance. Despite this, he is notified that he will be laid off the next month and that he will be replaced by a younger employee. James views his manager's decision as unfair, so he decides to make an appointment with a human resource (HR)manager. The HR manager would probably inform James that:

Accepted Answer

A) his manager's decision is illegal under the Fair Labor Standards Act as any age-related layoffs require that the employees be given at least six months' notice. 
B) his manager's decision is illegal under Title VII, which prohibits employers from discriminating against an employee based on his or her age. 
C) his manager has the authority to lay off older workers. 
D) his manager is right because the company can benefit from a younger workforce. 
A) his manager's decision is illegal under the Fair Labor Standards Act as any age-related layoffs require that the employees be given at least six months' notice. 
B) his manager's decision is illegal under Title VII, which prohibits employers from discriminating against an employee based on his or her age. 
C) his manager has the authority to lay off older workers. 
D) his manager is right because the company can benefit from a younger workforce.

Question 15

Explain how employers evaluate workers' performance. Describe some of the potential appraisal goofs that can arise during this process.

Accepted Answer

The HR role in performance appraisals be

Question 16

In the context of equal employment opportunities, affirmative action:

Accepted Answer

A) seeks to make up for the systematic discrimination of the past by creating more opportunities in the present. 
B) refers to policies that increase educational opportunities for minorities but decrease employment opportunities for them. 
C) provides equal opportunities for majority groups. 
D) leads to a homogenous workplace with varied opportunities for all. 
A) seeks to make up for the systematic discrimination of the past by creating more opportunities in the present. 
B) refers to policies that increase educational opportunities for minorities but decrease employment opportunities for them. 
C) provides equal opportunities for majority groups. 
D) leads to a homogenous workplace with varied opportunities for all.

Question 17

According to the Equal Employment Opportunity Commission (EEOC), which of the following is true of sexual harassment?

Accepted Answer

A) A harasser is always the victim's supervisor. 
B) Male workers can never be harassed in a workplace. 
C) Only women workers can be subjected to it. 
D) A person is subjected to it based on his or her gender. 
A) A harasser is always the victim's supervisor. 
B) Male workers can never be harassed in a workplace. 
C) Only women workers can be subjected to it. 
D) A person is subjected to it based on his or her gender.

Question 18

In the context of employee compensation, which of the following statements is true of performance pay options?

Accepted Answer

A) Pay for knowledge involves awarding bonuses and pay increases in exchange for increases in knowledge. 
B) Larger commissions go with larger base pay. 
C) Bonuses involve payment as a percentage of sales. 
D) Profit-sharing plans reward employees with a share of company profits even when the determined goals are unmet. 
A) Pay for knowledge involves awarding bonuses and pay increases in exchange for increases in knowledge. 
B) Larger commissions go with larger base pay. 
C) Bonuses involve payment as a percentage of sales. 
D) Profit-sharing plans reward employees with a share of company profits even when the determined goals are unmet.

Question 19

If the human resource department of a firm reports to the CEO, the firm may be on the fast track to outsourcing.

Accepted Answer

A) True 
 B)False

Question 20

Many _________ have no expectation that employers will be loyal to them, and they do not feel that they owe their companies strong loyalty in return.

Accepted Answer

A) older workers 
B) women 
C) younger workers 
D) workers with disabilities 
A) older workers 
B) women 
C) younger workers 
D) workers with disabilities

The senior management of a firm recognizes the potential of the human resource (HR)department:

_____ refer to the pay that employees receive over a fixed period, most often weekly or monthly.

Companies that get the most from their people often consider their _________ their biggest investment.

In the context of employee selection, _________ help uncover an applicant's lies about education, job titles, and compensation.

In the context of employment legislation, the Fair Labor Standards Act of 1938 required employers to verify employment eligibility for all new hires.

In the context of human resource management challenges, which of the following statements is true of women workers?

A benefit given to employees that involves working remotely and connecting to the office via phone lines, fax machines, or broadband networks is known as _____.

Which of the following is most likely to be true if a company adopts external recruitment methods?

Ryan is a human resources manager at Remfur Inc.While recruiting managers for the newly formed regional divisions, he feels the company would benefit greatly from external recruitment. In this case, which of the following methods of recruitment can Ryan use?

In the context of adopting a written policy against sexual harassment, taking "reasonable care" also means:

The goal of human resource management is to nurture an organization's human investment so that it yields the highest possible return.

Respected human resource departments typically figure out ways to quantify their impact on the company:

The United States has one of the lowest wage gaps among all developed countries.

Explain how employers evaluate workers' performance. Describe some of the potential appraisal goofs that can arise during this process.

In the context of equal employment opportunities, affirmative action:

According to the Equal Employment Opportunity Commission (EEOC), which of the following is true of sexual harassment?

In the context of employee compensation, which of the following statements is true of performance pay options?

If the human resource department of a firm reports to the CEO, the firm may be on the fast track to outsourcing.

Many _________ have no expectation that employers will be loyal to them, and they do not feel that they owe their companies strong loyalty in return.

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Marketplace: Business Without Borders

Business Ethics and Social Responsibility: Doing Well by Doing Good

Business Communication: Creating and Delivering Messages that Matter

Business Formation: Choosing the Form that Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation and Leadership: Bringing Business to Life

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

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Exam 15: Human Resources Management: Building a Top Quality Workforce

The senior management of a firm recognizes the potential of the human resource (HR)department:

_____ refer to the pay that employees receive over a fixed period, most often weekly or monthly.

Companies that get the most from their people often consider their _________ their biggest investment.

In the context of employee selection, _________ help uncover an applicant's lies about education, job titles, and compensation.

In the context of employment legislation, the Fair Labor Standards Act of 1938 required employers to verify employment eligibility for all new hires.

In the context of human resource management challenges, which of the following statements is true of women workers?

A benefit given to employees that involves working remotely and connecting to the office via phone lines, fax machines, or broadband networks is known as _____.

Which of the following is most likely to be true if a company adopts external recruitment methods?

Ryan is a human resources manager at Remfur Inc.While recruiting managers for the newly formed regional divisions, he feels the company would benefit greatly from external recruitment. In this case, which of the following methods of recruitment can Ryan use?

In the context of adopting a written policy against sexual harassment, taking "reasonable care" also means:

The goal of human resource management is to nurture an organization's human investment so that it yields the highest possible return.

Respected human resource departments typically figure out ways to quantify their impact on the company:

The United States has one of the lowest wage gaps among all developed countries.

Explain how employers evaluate workers' performance. Describe some of the potential appraisal goofs that can arise during this process.

In the context of equal employment opportunities, affirmative action:

According to the Equal Employment Opportunity Commission (EEOC), which of the following is true of sexual harassment?

In the context of employee compensation, which of the following statements is true of performance pay options?

If the human resource department of a firm reports to the CEO, the firm may be on the fast track to outsourcing.

Many _________ have no expectation that employers will be loyal to them, and they do not feel that they owe their companies strong loyalty in return.

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Marketplace: Business Without Borders

Business Ethics and Social Responsibility: Doing Well by Doing Good

Business Communication: Creating and Delivering Messages that Matter

Business Formation: Choosing the Form that Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation and Leadership: Bringing Business to Life

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

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