Exam 7: Processes, Organizations, and Information Systems

________ processes span an organization and support activities in multiple departments.

Define enterprise information systems and describe its characteristics.

Structured processes are standardized processes that involve day-to-day operations.

Define dynamic processes and list their characteristics.

List the functions of enterprise application integration (EAI).

Which of the following is true of SOA?

To reduce the substantial work that needs to be done to customize an ERP application to a particular customer, ERP vendors provide ________.

________ is the activity of altering and designing business processes to take advantage of new information systems.

Transitioning to a new enterprise system requires careful planning and substantial training.

Which of the following statements about a structured inter-enterprise information system is true?

Which of the following conditions exists when data are isolated in separated information systems?

________ is a major task when implementing enterprise systems.

A workgroup information system is an organizational structure where a separate department is established by the organization to support and manage its information system.

The structure of a process has no bearing on its efficiency.

The primary purpose of an ERP system is integration.

ERP training falls into two broad categories, one of which is training on how to use the ERP application software.Which of the following activities is a part of this category?

A stored procedure is a ________.

Which of the following workgroup processes is related to operations?

The procedures for using workgroup information systems need to be understood only by the IT department of an organization.

Relationship management processes increase the value of existing customers by selling them more product.