Exam 7: Training and Development

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The success of any training effort depends more upon the content of the program than on the teaching skills and personal characteristics of those conducting the training.

(True/False)
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Managers should focus considerable efforts on the training topic, rather than the individual learning needs of the trainee, to create an optimal training environment that is conducive to learning.

(True/False)
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What is the most common method used for training non-managerial employees?

(Multiple Choice)
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Behaviour modelling appears to work in helping managers to interact with employees, introduce change, and handle discipline.

(True/False)
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Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

(True/False)
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Most employees prefer the freedom and flexibility of e-learning to traditional classroom training.

(True/False)
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Role-playing consists of assuming the attitudes and behaviour of others, often a supervisor and a subordinate.

(True/False)
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What position is most likely to benefit from implementing an ethics training program?

(Multiple Choice)
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Behaviour modification seeks to gradually shape trainee behaviour using reinforcement.

(True/False)
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Psychological principles of learning refer to the characteristics of training programs that help employees grasp new material, make sense of it in their own lives, and transfer it back to the job.

(True/False)
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Organization B is very keen to get the most benefit out of its training budgets and efforts. Which plan is most likely to help Organization B's employees utilize their new training when they are back at their desks?

(Multiple Choice)
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Which statement best captures the effects of forcing employers to provide training to employees?

(Multiple Choice)
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Which of the following is the best example of an assessment of the "learning" criterion in a training evaluation?

(Multiple Choice)
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Which of the following is useful information for an HR manager to use when demonstrating the utility of a training program?

(Multiple Choice)
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Apprenticeship programs are an extension of OJT that provide on- and off-the-job instruction.

(True/False)
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Although on-the-job training (OJT)is generally regarded as the most effective means of facilitating learning at the workplace, it is often the most poorly implemented.

(True/False)
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A solid training program should begin with effective design.

(True/False)
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Which of the following is NOT one of the things a manager should do to implement a successful program in basic and remedial training?

(Multiple Choice)
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Instructional objectives might include all of the following phrases EXCEPT which of the following?

(Multiple Choice)
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The three different types of training needs analysis are organizational analysis, job knowledge analysis, and person analysis.

(True/False)
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