Exam 5: Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration

Where can you administer or verify if an end-user has Instant Messaging capability?

A support technician requires placing an Equinox Media Server into a Maintenance Mode. Where can this option be enabled?

Users are unable to access Avaya Equinox Conferencing for Web from the public network. One user said that when trying to access the Unified Portal, they received the following error message: HTTP Request Sent to HTTPS Port. What is causing this problem?

Avaya IX™ Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error: 403 Forbidden Reason: "NoDefaultMCUService" Based on the error message in the trace, what is the cause of the problem?

In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?

A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed: The messaging service is not currently available. What is the causing this problem?

Which AAMS log, accessible via web GUI, displays details about changes to the AAMS state/configuration?

As part of the routine health check, a support technician tried to log in to Avaya Aura Device Services (AADS) web GUI. The login failed with the following error message: Internal Server Error. More details are available in OAMP log. Which CLI alias command provides quick access to the AADS configuration script for checking configuration parameters and solving this problem?

If enabled on AAWG and assuming AAWG R3.3 default web access port setting, what is the URL format to access AAWG built-in Developer's Test Application?

A user is trying to register on their Avaya IXTM Workplace Client (Windows/Mac/iOS/Android) from the Public Network. Which ASBCE Network Interface is usually set to connect to the Public Network, and will be the first point of contact for the registration request from the Client's IP?

While using the built-in AAWG Developer's Test Application tool to make a test call to user 1001, which two commands should be entered? (Choose two.)

When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?

A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out. Which log is useful for locating web authentication problems?

Which log file is recommended for troubleshooting AAWG issues?

When troubleshooting Avaya Breeze issues, which three components provide a good starting point when checking status? (Choose three.)

Users are unable to send and receive IM/Multimedia messages. The Avaya IX™ Workplace Client displays the following error message: The messaging service is not currently available. Viewing the ps.log, you find the following log entry: [LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?

Which logging level on AAWG and AADS can impact server performance, and is not recommended to be left on for long periods of time?

A support engineer wants to set up System Manager to automatically trap/receive alarms generated by the customer's Avaya solution components and present them under Events > Alarms. Which two products can System Manager be set to automatically trap/receive alarms using internal Serviceability Agents? (Choose two.)

Which protocol is used between Avaya IXTM Workplace Clients for Multimedia Messaging?

A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed: CHECK YOUR WEB ADDRESS AND TRY AGAIN. While troubleshooting a support technician checked the AADS.log and find the following information: class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down What is causing this failure?