Exam 9: Avaya Aura Call Center Elite Support

A support engineer is tasked to power down a VSP switch using the management tools available for the ACP 4200. Which statement is true about how the engineer would accomplish this task?

To view a graphical representation of the ACP 4200 and its individual components, where would a support engineer navigate?

Which benefit does the available G450 Gateway provide to the ACP 4200 solution?

A support engineer is planning to migrate to Avaya Orchestrator from POS Applications. What are three tasks required as part of setting up Orchestrator? (Choose three.)

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The engineer is upgrading the VMware vCenter Server from Release 6.0 to Release 6.5. Which two statements about the vSphere Update Manager (VUM) data migration are true? (Choose two.)

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The system has two pairs of ServerTech PDUs. Which statement about the PDU firmware file describes the upgrade process that the engineer needs to follow?

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0, and is upgrading the VMware vCenter Server from Release 6.0 to Release 6.5. Which three tasks are required as part of the upgrade process? (Choose three.)

A support engineer is experiencing some difficulty correlating the error messages and logs from different systems in the ACP 4200. What should the engineer do to fix this problem?

Which statement about the LifeCycle Manage Workbook (LCM) and any time there is a change made to the ACP 4200 implementation is true?

A customer reports that several VMs have become Unreachable or Invalid in vCenter. What would you check or try first to solve this problem?

A maintenance window has been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP. What can be done to avoid receiving unnecessary notifications during this period?

As an engineer working with the ACP 4200, you see that the backup plan in place for the virtual machines relies heavily on VMware snapshots. Which statement describes Avaya's position on using VMware snapshots for a backup solution?

To get a visualization of the hardware components, and their positions in the ACP 4200 rack, which management application can an engineer use?

To use the Management Server Console (MSC) as their time source, how would the engineer configure the ESXi hosts?

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. In preparation for upgrading the HPE server firmware, the engineer notices that another colleague has already downloaded files. Which two files should the engineer use? (Choose two.)

Before downloading and applying a PDU patch, you must determine the type of PDU the ACP 4200 is using. Which two kinds of PDUs are valid? (Choose two.)

When performing a BIOS or firmware upgrade on physical host servers, why is it important to have vSphere access?

Which functionality does Management Server Console (MSC) provide?

As part of a routine weekly maintenance test for the ACP 4200, a support engineer has been instructed to verify that the VMotion VMKernels for all ESXi hosts are reachable from each other using pings. During the latest maintenance test, the engineer notices that some of the pings are failing. Which potential impact would this have on the ACP 4200?

A maintenance window had been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP. However, steps were not taken to avoid receiving unnecessary notifications during this period. As a result, when the upgrade process started the VSP switch shows multiple critical alerts. At this point, what would a support engineer do to reduce the amount of these unwanted alerts?