Exam 13: Avaya IP Office Platform Configuration and Maintenance Exam

A customer has a requirement to prevent certain users from dialing out after 5 PM. They can only dial the emergency number and internal extensions. Which two programming options can you use to achieve this? (Choose two.)

A customer has two main receptionists using SoftConsole; however, when they are away from their desk, there are two back office workers who have the SoftConsole on their PC to take calls to cover these periods. How many licenses are required for two of the possible four SoftConsole to work in business hours?

Which statement about the Linux OS for IP Office is true?

By adding a 4-port expansion card to the IP 500V2, how many expansion units can the IP Office support in total?

Time profiles can be used to automate a customer out-of-hours setting. It is also possible to override these times manually to either deactivate or activate the time profile. What do you need to create to allow the customer control of the time profile?

A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before. Which two tools can you use to determine the last person to make changes to the system? (Choose two.)

A customer wants users to duplicate all their Outlook contacts into the one-X Portal personnel directory. How would you recommend the users do this?

Which IP Office application will allow a system administrator to see historical events and alarms on a trunk in the IP Office?

When using the System Status Application to troubleshoot an issue, which two methods can be used for collecting data? (Choose two.)

Where can password rules and password complexities be set for Users?

On an IP500 V2 control unit that has 12 DS30 modules configured, what is the maximum number ISDN-PRI trunks that can be configured?

Which configuration area must be configured for the Hot Desking user?

Which application can be used to show the configuration size of the system?

A customer wants to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

Before attempting to connect an IP Office to a one-X Portal server, what must be checked?

If you choose to erase security settings to set them back to default, which three passwords will you be prompted to change? (Choose three.)

Which method can be used to upgrade the voice prompts on the Embedded Voicemail?

A customer with Server Edition has the capacity to register five consoles simultaneously, and wants to increase it to seven. Which action is needed to complete this increase?

A customer reports that when they receive calls over analog trunks, it takes 5 seconds to ring on the target. What is causing this problem?

By which method are alarm notifications sent to an IP Office support engineer?