Exam 12: Decision Making Processes
Exam 1: Organizations and Organization Theory108 Questions
Exam 2: Strategy, Organization Design, and Effectiveness101 Questions
Exam 3: Fundamentals of Organization Structure102 Questions
Exam 4: The External Environment99 Questions
Exam 5: Interorganizational Relationships96 Questions
Exam 6: Designing Organizations for the International Environment101 Questions
Exam 7: Manufacturing and Service Technologies96 Questions
Exam 8: Using Information Technology for Control and Coordination96 Questions
Exam 9: Organization Size, Life Cycle, and Decline95 Questions
Exam 10: Organizational Culture and Ethical Values89 Questions
Exam 11: Innovation and Change90 Questions
Exam 12: Decision Making Processes90 Questions
Exam 13: Conflict, Power, and Politics92 Questions
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Managers should use the most objective, rational process possible when making a decision.
(True/False)
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During the pressure-packed five-week Christmas season, Linda Koslow checks out competitors around the mall, eyeing whether they are marking down merchandise. She also scans printouts of her store's previous day's sales to learn what is or is not moving. Linda is doing activities in which of the following steps of the rational approach?
(Multiple Choice)
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The agreement among managers about the nature of a problem or opportunity and about which goals and outcomes to pursue is referred to as:
(Multiple Choice)
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A venture team is an alliance among several managers who agree about organizational goals and problem priorities.
(True/False)
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Nonprogrammed decisions are repetitive and well defined, and procedures exist for resolving the problem.
(True/False)
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_____ is formally defined as the process of identifying and solving problems.
(Multiple Choice)
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Which stage of the organizational decision making process occurs when alternative courses of action are considered and one alternative is selected and implemented?
(Multiple Choice)
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In the problem solution stage, information about environmental and organizational conditions is monitored to determine if performance is satisfactory and to diagnose the cause of shortcomings.
(True/False)
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List and describe the steps of the rational approach to decision making.
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